Bluebird Care Highgate & Haringey are passionate about keeping their customers safe, secure and happy in their own homes.
They are a truly local provider, purely providing care and support to people who live in the borough of Haringey. They are always close at hand and react quickly and professionally to any situation. The office opened in 2013 with the aim of providing the best possible care in people’s homes and...
Care Provided by Bluebird Care Highgate & Haringey
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Double charge rate on bank holidays.
Contact Bluebird Care Highgate & Haringey to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group / Owner
- Bluebird Care
- Private Owned
Person in charge
- George Morris (Director)
Bluebird Care Highgate & Haringey Reviews (30)
Bluebird Care Highgate & Haringey has a Review Score of 9.7 (9.679) out of 10, based on 14 reviews in the last 2 years.
Over all time Bluebird Care Highgate & Haringey has 30 reviews.
Bluebird Care undertook my care at home following a knee operation and respite care I am pleased I chose them to do so. I have been very pleased with the carers sent to shower and dress me in the mornings and get me safely downstairs. They care for my needs and put me to bed in the evenings. Despite recent difficulties because of absences due to illness and injury to a few of my carers the management has been able to provide the same good care. I feel safe in their hands.
Thank you so much. We are really pleased to hear of your positive experiences and that you feel safe whilst in our hands.
The staff communicate really well and the carers have been great.
We will continue to use their services and have no hesitation in recommending them.
Thank you for leaving this review, Stefan. Our team works so hard to make sure their customers are happy and well supported so it's nice to hear that your experiences have been positive.
We were so grateful for the care our mum received to help her function living alone and indeed helped extend her independence before her move to a care home 18 months later.
She built relationships with the carers and was able to have much needed human contact and conversation in addition to the family. We know that she very much enjoyed their company as well as their care.
We so appreciate everything you and your team did for our mum.
Thank you for this positive feedback Sally. It's always appreciated by the team after the great work they do.
From the moment I made the first contact, I felt at ease during a very stressful time trying to organise immediate short term care for both my parents.
The service was really efficient and care was in place within a few days of my initial contact.
Each of the carers that come into my parents to provide care at home are friendly, caring and efficient.
Thank you Bluebird Care - I would not think twice about recommending your service.
Thank you so much. We are pleased you experienced how efficient we are in setting up and delivering care.
Bluebird has provided exceptional care to my mother who is living with Dementia over the last year. The carers are kind and thoughtful and provide companionship as well as care. The office is efficient and well organised and has always been quick to respond to any changes or comments I have made. For example, when we suddenly were unable to see my mother over Christmas they organised extra visits in next to no time and made that period of difficult isolation for us all so much more bearable. Most importantly, my mother is happy - having been quite nervous about letting people into her house at first she quickly found the carers so thoughtful and kind that she looks forward to their visits.
Hi Lucy, thank you so much for this amazing feedback. It is great to read about the real team effort in helping your mother feel comfortable with the care she is receiving and that she now looks forward to her visits.
We were given a list of agencies last year to select an agency of our choice, after checking the list and doing research, we found that Bluebird Care best suited our needs and arranged a visit.
Following the visit we were satisfied that Bluebird best suited our aunt's needs.
We were looking for personal care and companionship. In the beginning she was only in need of one carer at a time but due to poor health she now needs two carers at a time.
My aunt has been looked after by Bluebird just like we would look after her.
One of the family also comes in once a day, we don't always see the carers, but we have a communication book that has been essential.
We couldn't be happier with the standard of care shown to our aunt.
We have had to adjust the care package several times throughout the time and the agency have been more than accommodating.
Thank you Bluebird Care.
Hi Sherry, We are so pleased that we have been able to work so closely with you and other family members to provide the support you envisaged for your aunt. It is wonderful to hear how happy you all are and that you have experienced how hard-working, flexible and accomodating the team is. Thank you for your five-star review.
We had excellent support over the Christmas days. The staff who came in the morning to help my mother get up were here on time and were very professional, working with my mother and respecting her routines. They were friendly and kind to my mother. Those who we saw in the afternoon for companionship, were similarly professional, timely and kind and caring. Thank you - it's great to have a reliable source of support.
Karen, we are so pleased that we were able to provide the support required. It is always encouraging to hear such positive feedback, which we will share with our amazing team.
Thank you for leaving a review.
Bluebird Care have been absolutely amazing. I am a carer myself and have been so impressed, grateful and thankful for the wonderful care they have given my parents. They have been so flexible as we have all been adapting over the last 6 months to my parent's health decline and the carers have always been so kind and professional. I can trust my parent's care to them which is something that I find very hard to do. The whole team have been just fabulous. I can approach them with any worries or changes and they are always there. It’s a HUGE weight off my shoulders.
Kerrie, thank you so much for your kind words. It's brilliant to read about your thoughts and experiences of our organisation and our amazing team.
Bluebird agency (since under new management - perhaps 6-12 months ago - not sure) is excellent. We have three superb carers - who simply can't be faulted. Everyone in the office is very friendly and effective - returning calls, dealing with matters promptly.
Hello Ben, we really appreciate the positive feedback. Thank you.
Very pleased with the quality, caring nature and work ethic of the carers we have for 24/7 and supplementary short periods. Very professional and committed to looking after my mother. Cook and clean, do washing, will do shopping, or just provide company.
Thank you so much for taking the time to write a review about your experiences with Bluebird Care Highgate & Haringey.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 June 2022Outstanding
- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Highgate & Haringey.
Awards / Recognitions (3)
- 29 May 2026Recipient: Bluebird Care
- 31 May 2023Recipient: Bluebird Care
- 31 Mar 2022Recipient: Bluebird Care
Meet the Team (4)
Terina started working in the care industry in 1999, working as a health care assistant at Southend Hospital. She progressed to mentoring and NVQ assessing other HCA’s in A&E. It was clear that she wanted to continue to pursue a career in health and social care so she took up a registered manager role in a domiciliary care business and has since held operational and regional manager roles. Terina brings a wealth of knowledge and experience to the team as our registered care manager, she has a clear passion for supporting people and working in an organisation where she can make a real difference. Terina has many qualifications, including a level 5 Diploma in Health and Social Care.
Since joining Bluebird Care, Terina has helped the business achieve an overall rating of Outstanding with our regulator the Care Quality Commission, making us the only provider with this rating in the borough of Haringey. Also in late 2022, Terina won a national award, 'Care Manager of the Year' from over 100 nominations at a ceremony in London. We are very proud of her continued success and achievements.
"I feel that Bluebird really cares about the quality of the care that the customers receive, but also the appreciation for the care staff, which is extremely important to me. My goal is to ensure that every customer receives the highest quality person-centred care possible and is treated with respect and dignity at all times. I really enjoy my job as a registered care manager at Bluebird Care Highgate & Haringey and working with my wonderful colleagues"
Bridget originally trained as a general nurse and gained several years of experience working in acute settings before transferring to the community where she had various roles supporting children, young people, and their families in their own homes.
She had the opportunity to take up a management position in healthcare and this extended to management across adult health and social care. During this time she felt very passionate about making a difference in the lives of people who required care and support. She did everything she could to help them live independent lives and receive the best possible support.
Following a break in her career, Bridget joined Bluebird Care Highgate & Haringey as a care worker and this experience once again enabled her to provide quality care to customers in their own homes. She then had the opportunity to take up the position of care supervisor, a role that she really wanted to do, as it enables her to continue supporting customers but also offering support to care workers.
"Bluebird Care is passionate about the customers they support and the quality of care they deliver. Our entire team value the care staff we employ. My aim is to ensure that our team are well supported and that the care delivered is the best it can be, every single day."
Eka lived in America for 2 years working as a nanny before moving to London. She started her career as an English teacher, mainly teaching at the secondary school level but longed to work in the care industry. She started working as a care assistant visiting people's homes, delivering a very high level of support and care. She has continued her learning and increased her knowledge around domiciliary care and is now an integral part of the office team where she focuses on supporting our entire care team.
"Fortunately I stumbled across Bluebird Care Highgate and Haringey and quickly realised they provide high-quality care to customers in our local community. I have gained a lot of experience and learnt new skills and I am proud that I am Bluebird Care's field care supervisor because I get the opportunity to share my experience, knowledge and skills with other carers whilst supporting them through their careers".
Before joining Bluebird Care in April 2020, Angela worked in sales and also in hospices. It was a challenging start and introduction to home care in April 2020 due to COVID-19 but she thoroughly enjoyed her two years as a care assistant and she excelled in her role. Angela continued her progression and became our care coordinator in July 2022 at our neighbouring Camden & Hampstead office before joining the Highgate and Haringey team as our Care Supervisor in September 2023.
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