Bluebird Care Highgate & Haringey are passionate about keeping their customers safe, secure and happy in their own homes.
They are a truly local provider, purely providing care and support to people who live in the borough of Haringey. They are always close at hand and react quickly and professionally to any situation. The office opened in 2013 with the aim of providing the best possible care in people’s homes and...
Bluebird Care Highgate & Haringey are passionate about keeping their customers safe, secure and happy in their own homes.
They are a truly local provider, purely providing care and support to people who live in the borough of Haringey. They are always close at hand and react quickly and professionally to any situation. The office opened in 2013 with the aim of providing the best possible care in people’s homes and to become the local provider of choice.
They have come to realise through their experience that the question of care at home typically doesn’t arise until there is a sudden need. Most people think that the stark choice is either living self-sufficiently (without help) in their own familiar surroundings or ‘going into a home’. Bluebird Care can prevent this by offering a realistic alternative to allow people to stay at home, with family, friends and their possessions around them.
No upheaval, no stress and no trouble. Bluebird Care ‘just happens’.
They are known locally for the complex care they provide, which results in a great deal of 24-hour live-in care and night care, which they have become specialists in. However, they provide hundreds of hours of care per week across the borough of Haringey.
Care at home can involve shorter visits, possibly one to two hours of care per week, right through to a daily 12-hour visit. They can assist with shopping, medication, personal care, cooking, going out in the community and more.
Please get in contact to find out about the many different services they can offer. Whatever the care needed in someone’s home, they will do everything they can to provide the support one requires whilst keeping them safe and respecting their dignity at all times.
Care Provided by Bluebird Care Highgate & Haringey
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£38.25 - £39.95
Weekly Live-in Care
From £1,750
Contact Bluebird Care Highgate & Haringey to get a personalised quote:
Double charge rate on bank holidays.
The price(s) shown are provided by the agency. Contact Bluebird Care Highgate & Haringey for full pricing details and T&Cs.
Bluebird Care Highgate & Haringey has a Review Score of 9.5 (9.511) out of 10, based on 9 reviews in the last 2 years. Over all time Bluebird Care Highgate & Haringey has 31 reviews.
Reviewer Connection to Bluebird Care Highgate & Haringey
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Showing 31 reviews matching selected criteria
Review from G S (Client / Service User) published on 20 March 2023 Submitted via Postal Card•
Overall Experience
Very happy.
Very happy.
↩Reply from Terina Jones, Registered Care Manager at Bluebird Care Highgate & Haringey
Thank you so much for your review. We are so pleased you are very happy with the care we are providing for you.
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Review from J M (Client / Service User) published on 8 September 2022 Submitted via Postal Card•
Overall Experience
Bluebird Care undertook my care at home following a knee operation and respite care I am pleased I chose them to do so. I have been very pleased with the carers sent to shower and dress me in the mornings and get me safely downstairs. They care for my needs and put me to bed in the evenings....
Bluebird Care undertook my care at home following a knee operation and respite care I am pleased I chose them to do so. I have been very pleased with the carers sent to shower and dress me in the mornings and get me safely downstairs. They care for my needs and put me to bed in the evenings. Despite recent difficulties because of absences due to illness and injury to a few of my carers the management has been able to provide the same good care. I feel safe in their hands.
↩Reply from George Morris, Director at Bluebird Care Highgate & Haringey
Thank you so much. We are really pleased to hear of your positive experiences and that you feel safe whilst in our hands.
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Review from Stefan S (Son of Client) published on 4 May 2022 Submitted via Website•
Overall Experience
Bluebird (Highgate & Haringey) have been very helpful and accommodating to our needs in looking after my mother with Alzheimer's over the past few months. The staff communicate really well and the carers have been great.
We will continue to use their services and have no hesitation in...
Bluebird (Highgate & Haringey) have been very helpful and accommodating to our needs in looking after my mother with Alzheimer's over the past few months. The staff communicate really well and the carers have been great.
We will continue to use their services and have no hesitation in recommending them.
↩Reply from George Morris, Director at Bluebird Care Highgate & Haringey
Thank you for leaving this review, Stefan. Our team works so hard to make sure their customers are happy and well supported so it's nice to hear that your experiences have been positive.
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Review from Sally M (Daughter of Client) published on 20 January 2022 Submitted via Website•
Overall Experience
Thank you so much to the lovely carers who looked after our mum during the early part of the pandemic. We were so grateful for the care our mum received to help her function living alone and indeed helped extend her independence before her move to a care home 18 months later.
She built...
Thank you so much to the lovely carers who looked after our mum during the early part of the pandemic. We were so grateful for the care our mum received to help her function living alone and indeed helped extend her independence before her move to a care home 18 months later. She built relationships with the carers and was able to have much needed human contact and conversation in addition to the family. We know that she very much enjoyed their company as well as their care.
We so appreciate everything you and your team did for our mum.
↩Reply from George Morris, Director at Bluebird Care Highgate & Haringey
Thank you for this positive feedback Sally. It's always appreciated by the team after the great work they do.
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Review from M K (Daughter of Client) published on 10 September 2021 Submitted via Website•
Overall Experience
Bluebird Care Highgate and Haringey have provided a wonderful service over the last three months for both my parents. From the moment I made the first contact, I felt at ease during a very stressful time trying to organise immediate short term care for both my parents.
The service was really...
Bluebird Care Highgate and Haringey have provided a wonderful service over the last three months for both my parents. From the moment I made the first contact, I felt at ease during a very stressful time trying to organise immediate short term care for both my parents. The service was really efficient and care was in place within a few days of my initial contact. Each of the carers that come into my parents to provide care at home are friendly, caring and efficient.
Thank you Bluebird Care - I would not think twice about recommending your service.
↩Reply from Terina Jones, Registered Care Manager at Bluebird Care Highgate & Haringey
Thank you so much. We are pleased you experienced how efficient we are in setting up and delivering care.
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Review from Lucy M (Daughter of Client) published on 2 August 2021 Submitted via Website•
Overall Experience
Bluebird has provided exceptional care to my mother who is living with Dementia over the last year. The carers are kind and thoughtful and provide companionship as well as care. The office is efficient and well organised and has always been quick to respond to any changes or comments I have made....
Bluebird has provided exceptional care to my mother who is living with Dementia over the last year. The carers are kind and thoughtful and provide companionship as well as care. The office is efficient and well organised and has always been quick to respond to any changes or comments I have made. For example, when we suddenly were unable to see my mother over Christmas they organised extra visits in next to no time and made that period of difficult isolation for us all so much more bearable. Most importantly, my mother is happy - having been quite nervous about letting people into her house at first she quickly found the carers so thoughtful and kind that she looks forward to their visits.
↩Reply from Terina Jones, Registered Care Manager at Bluebird Care Highgate & Haringey
Hi Lucy, thank you so much for this amazing feedback. It is great to read about the real team effort in helping your mother feel comfortable with the care she is receiving and that she now looks forward to her visits.
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Review from Sherry L (Niece of Client) published on 3 February 2021 Submitted via Website•
Overall Experience
We have been using Bluebird Care since July 2020. We were given a list of agencies last year to select an agency of our choice, after checking the list and doing research, we found that Bluebird Care best suited our needs and arranged a visit.
Following the visit we were satisfied that Bluebird...
We have been using Bluebird Care since July 2020. We were given a list of agencies last year to select an agency of our choice, after checking the list and doing research, we found that Bluebird Care best suited our needs and arranged a visit. Following the visit we were satisfied that Bluebird best suited our aunt's needs. We were looking for personal care and companionship. In the beginning she was only in need of one carer at a time but due to poor health she now needs two carers at a time. My aunt has been looked after by Bluebird just like we would look after her. One of the family also comes in once a day, we don't always see the carers, but we have a communication book that has been essential. We couldn't be happier with the standard of care shown to our aunt. We have had to adjust the care package several times throughout the time and the agency have been more than accommodating.
Thank you Bluebird Care.
↩Reply from George Morris, Director at Bluebird Care Highgate & Haringey
Hi Sherry, We are so pleased that we have been able to work so closely with you and other family members to provide the support you envisaged for your aunt. It is wonderful to hear how happy you all are and that you have experienced how hard-working, flexible and accomodating the team is. Thank you for your five-star review.
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Review from Karen G (Daughter of Client) published on 28 January 2021 Submitted via Website•
Overall Experience
We had excellent support over the Christmas days. The staff who came in the morning to help my mother get up were here on time and were very professional, working with my mother and respecting her routines. They were friendly and kind to my mother. Those who we saw in the afternoon for...
We had excellent support over the Christmas days. The staff who came in the morning to help my mother get up were here on time and were very professional, working with my mother and respecting her routines. They were friendly and kind to my mother. Those who we saw in the afternoon for companionship, were similarly professional, timely and kind and caring. Thank you - it's great to have a reliable source of support.
↩Reply from Terina Jones, Registered Care Manager at Bluebird Care Highgate & Haringey
Karen, we are so pleased that we were able to provide the support required. It is always encouraging to hear such positive feedback, which we will share with our amazing team.
Thank you for leaving a review.
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Review from Kerrie C (Daughter of Client) published on 25 January 2021 Submitted via Website•
Overall Experience
Bluebird Care have been absolutely amazing. I am a carer myself and have been so impressed, grateful and thankful for the wonderful care they have given my parents. They have been so flexible as we have all been adapting over the last 6 months to my parent's health decline and the carers have...
Bluebird Care have been absolutely amazing. I am a carer myself and have been so impressed, grateful and thankful for the wonderful care they have given my parents. They have been so flexible as we have all been adapting over the last 6 months to my parent's health decline and the carers have always been so kind and professional. I can trust my parent's care to them which is something that I find very hard to do. The whole team have been just fabulous. I can approach them with any worries or changes and they are always there. It’s a HUGE weight off my shoulders.
↩Reply from George Morris, Director at Bluebird Care Highgate & Haringey
Kerrie, thank you so much for your kind words. It's brilliant to read about your thoughts and experiences of our organisation and our amazing team.
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Review from Ben L (Husband of Client) published on 29 October 2020 Submitted via Website•
Overall Experience
Bluebird agency (since under new management - perhaps 6-12 months ago - not sure) is excellent. We have three superb carers - who simply can't be faulted. Everyone in the office is very friendly and effective - returning calls, dealing with matters promptly.
Bluebird agency (since under new management - perhaps 6-12 months ago - not sure) is excellent. We have three superb carers - who simply can't be faulted. Everyone in the office is very friendly and effective - returning calls, dealing with matters promptly.
↩Reply from George Morris, Director at Bluebird Care Highgate & Haringey
Hello Ben, we really appreciate the positive feedback. Thank you.
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Review from Malcolm W (Son of Client) published on 28 September 2020 Submitted via Website•
Overall Experience
Very pleased with the quality, caring nature and work ethic of the carers we have for 24/7 and supplementary short periods. Very professional and committed to looking after my mother. Cook and clean, do washing, will do shopping, or just provide company.
Very pleased with the quality, caring nature and work ethic of the carers we have for 24/7 and supplementary short periods. Very professional and committed to looking after my mother. Cook and clean, do washing, will do shopping, or just provide company.
↩Reply from George Morris, Director at Bluebird Care Highgate & Haringey
Thank you so much for taking the time to write a review about your experiences with Bluebird Care Highgate & Haringey.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 June 2022
Overall Outstanding
CaringGood
EffectiveGood
ResponsiveOutstanding
SafeGood
Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Meet the Team (4)
Terina JonesJob Title Registered Care ManagerJoined 2020
Terina started working in the care industry in 1999, working as a health care assistant at Southend Hospital. She progressed to mentoring and NVQ...
Terina started working in the care industry in 1999, working as a health care assistant at Southend Hospital. She progressed to mentoring and NVQ assessing other HCA’s in A&E. It was clear that she wanted to continue to pursue a career in health and social care so she took up a registered manager role in a domiciliary care business and has since held operational and regional manager roles. Terina brings a wealth of knowledge and experience to the team as our registered care manager, she has a clear passion for supporting people and working in an organisation where she can make a real difference. Terina has many qualifications, including a level 5 Diploma in Health and Social Care.
Since joining Bluebird Care, Terina has helped the business achieve an overall rating of Outstanding with our regulator the Care Quality Commission, making us the only provider with this rating in the borough of Haringey. Also in late 2022, Terina won a national award, 'Care Manager of the Year' from over 100 nominations at a ceremony in London. We are very proud of her continued success and achievements.
"I feel that Bluebird really cares about the quality of the care that the customers receive, but also the appreciation for the care staff, which is extremely important to me. My goal is to ensure that every customer receives the highest quality person-centred care possible and is treated with respect and dignity at all times. I really enjoy my job as a registered care manager at Bluebird Care Highgate & Haringey and working with my wonderful colleagues"
Bridget InalJob Title Customer Care ManagerJoined 2020
Bridget originally trained as a general nurse and gained several years of experience working in acute settings before transferring to the community...
Bridget originally trained as a general nurse and gained several years of experience working in acute settings before transferring to the community where she had various roles supporting children, young people, and their families in their own homes.
She had the opportunity to take up a management position in healthcare and this extended to management across adult health and social care. During this time she felt very passionate about making a difference in the lives of people who required care and support. She did everything she could to help them live independent lives and receive the best possible support.
Following a break in her career, Bridget joined Bluebird Care Highgate & Haringey as a care worker and this experience once again enabled her to provide quality care to customers in their own homes. She then had the opportunity to take up the position of care supervisor, a role that she really wanted to do, as it enables her to continue supporting customers but also offering support to care workers.
"Bluebird Care is passionate about the customers they support and the quality of care they deliver. Our entire team value the care staff we employ. My aim is to ensure that our team are well supported and that the care delivered is the best it can be, every single day."
Eka KopaleishviliJob Title SupervisorJoined 2021
Eka lived in America for 2 years working as a nanny before moving to London. She started her career as an English teacher, mainly teaching at the...
Eka lived in America for 2 years working as a nanny before moving to London. She started her career as an English teacher, mainly teaching at the secondary school level but longed to work in the care industry. She started working as a care assistant visiting people's homes, delivering a very high level of support and care. She has continued her learning and increased her knowledge around domiciliary care and is now an integral part of the office team where she focuses on supporting our entire care team.
"Fortunately I stumbled across Bluebird Care Highgate and Haringey and quickly realised they provide high-quality care to customers in our local community. I have gained a lot of experience and learnt new skills and I am proud that I am Bluebird Care's field care supervisor because I get the opportunity to share my experience, knowledge and skills with other carers whilst supporting them through their careers".
Angela WhitearJob Title Care Supervisor
Before joining Bluebird Care in April 2020, Angela worked in sales and also in hospices. It was a challenging start and introduction to home care in...
Before joining Bluebird Care in April 2020, Angela worked in sales and also in hospices. It was a challenging start and introduction to home care in April 2020 due to COVID-19 but she thoroughly enjoyed her two years as a care assistant and she excelled in her role. Angela continued her progression and became our care coordinator in July 2022 at our neighbouring Camden & Hampstead office before joining the Highgate and Haringey team as our Care Supervisor in September 2023.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Highgate & Haringey to verify any information. View our terms and conditions. Bluebird Care Highgate & Haringey has an Enhanced Service -what an Enhanced Service includes.
