Bluebird Care Highgate & Haringey

This is an organised care company who carefully matched a carer to my Dad's personality and needs. She is reliable, warm and friendly but also professional and provides person centred care. Communication with the care company is very good and they are able to be flexible in meeting our needs.

I have used Bluebird for 5 months as my wife is slowly recovering from multiple strokes. The carers are very warm and friendly, and I particularly like the way they talk to my wife as they are going about their work. I would recommend Bluebird without hesitation.

Bluebird intervened with a suspected medical problem which was affecting Mums quality of life and rapport with others. As a result Mum is a lot better. We were consulted as the process was followed and the GP and Bluebird did all they could to foster good communication.

Andrew.

My father is very happy with the services provided by Bluebird and we would highly recommend them to family and friends.

Bluebird have been very easy to deal with from the start when we first made contact. Clear on all items and extremely professional while also being caring and friendly. They have build a wonderful relationship with my mother as well as the rest of the family. We cannot recommend them highly enough. Well done all of you!

I would recommend them wholeheartedly to others looking for a care provider.

Bluebird have looked after me very well, both the office and the care provided.

I was very happy with the review, as I am with the carer, and indeed with the experience in all.

I have relied on Bluebird to care for my two elderly parents for three years now. They are extremely professional when scheduling visits and are always happy to change up the routine to fit around our busy lives. We have settled on several carers who visit on a regular basis. They have built up fantastic relationships with my parents and can't do enough to help them. We couldn't recommend them more. Thank you Bluebird!

We have been using Bluebird Care for the last two years to help look after my mother who has Alzheimer's dementia. The carers are kind, caring, always respectful of her wishes and sensitive to her needs. They manage difficult situations in a professional manner and appear well supervised. The office management team are very quick to respond to any queries and issues are dealt with promptly. We have had to increase the level of care over the two years and this has never been a problem; earlier concerns about continuity of carer were addressed and our mum now has a team of two or three carers who know her well and provide almost all of the visits. It has been a huge weight off my mind to know that my mum is in good, caring hands when I am away and I have no hesitation in recommending the agency.

We have been using Bluebird for a number of years and currently have a live-in carer for a 105-year-old woman. The care she has received was been on the whole excellent, although much depends on the character and attitude of the carer. There have been a few issues, understandably to be expected when dealing with an elderly patient with a fading memory. On the whole, we are satisfied with our current arrangements.

The Bluebird team provides 24-hour support to my aunt who is living with Alzheimer's disease. We have been very impressed with the service and the carers. They are thoughtful and kind, always thinking of ways to adapt to give my aunt a good quality of life. The registered care manager and the staff have gone above and beyond to help us out when circumstances have changed, offering options and solutions. We have often counted ourselves lucky to have found Bluebird. Thank you.

I have also found the contact with the office staff excellent: it is extremely helpful to have such quick and efficient contact by phone and all my requests for extra help etc. have been dealt with expertly. The policy of supervision of carers in the workplace is also very reassuring. We are very pleased, indeed, that we chose Bluebird and would recommend it unreservedly to anyone in our situation.

This is the first time we have used Bluebird Care Highgate and Haringey and I was impressed by the team right from the start. We had a visit to outline the service provided and for the team to better understand my mother's needs. We found the team member very caring, and informative and she put us at ease knowing that Mum would be in safe hands. The carers that they paired Mum with were so kind and treated Mum with respect and made her feel safe. It was a big undertaking handing over the care of my mother to someone else, but they took away that fear and worry, and I could see the smile on my mother's face when she saw them. Mum was encouraged to do activities and interact with others at a centre that they took her to which she loved. I know that when I leave my mother in their care, I won't have to worry at all. Bluebird have been amazing and I look forward to the ongoing relationship that we have with the team. Thank you, Bluebird for everything.

Bluebird is providing excellent care for my Mum. Since day one they have understood her needs and have tailored their care accordingly. The carers treat her with kindness, compassion, and consideration, protect her dignity, and interact with her in a friendly and gentle way, always basing their approach around Mum herself, what she would like, what would help, and how she's feeling. Mum can trust them and this brings comfort and security. I then have the confidence and assurance that I need that mum is being well looked after. The agency is very organised, reliable, and professional. Communication is great and they always respond and make sure they are available. They are quick to find solutions to anything that may arise, listen carefully, and do their utmost to help and ensure that things go well and smoothly. They have also been very supportive towards me, showing care and consideration to my family as well as to Mum. Thank you so much, Bluebird.

Thank you for all you do in the office and in the homes.

Very good communication skills from the office. With all the help and support, I am more confident. It has made a huge difference to me since discharge from hospital.

The visiting rotas are flexible and well organised. I am so glad I have found such a helpful and understanding organisation.

Thank you very much.