What Type of Services does House Of Care Services Ltd offer?

House Of Care Services Ltd offers Home Care.

How many Carers does House Of Care Services Ltd employ?

House Of Care Services Ltd employs 20 carers.

House Of Care Services Ltd, 8 The Courtyard, Buntsford Drive, Bromsgrove, Worcestershire B60 3DJ

House Of Care Services Ltd

8 The Courtyard, Buntsford Drive, Bromsgrove B60 3DJ

1.0 4 Reviews

Care Provided by House Of Care Services Ltd

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands

Other Care Provided

Dementia
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment

Review from G T (Client) published on 9 May 2024 Submitted via Website • Report

Overall Experience

I started using this company and finished after 3 days day. One did the bare minimum and couldn’t wait to leave. Day 2 the carer spent longer sat down than doing anything, did not do anything on the job sheet and kept her coat on and left without saying. Day 3 turned up at 12.30 to get me up and washed,

no phone call. Washing up was just dipped in water not washed didn’t make the bed toilet was on the job list didn’t clean just threw bleach down it.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Amanda P (Daughter of Client) published on 22 August 2022 Submitted via Website • Report

Overall Experience

The carers are amazing and the best we have had! They are all extremely courteous, hard-working and treat my mother with the dignity and respect that she deserves. Mum loves them and said they are a part of the family.
Would wholly recommend them 100%.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from W K (Client) published on 17 August 2022 Submitted via Website • Report

Overall Experience

Since my daughter started having home care from House Of Care Ltd the service is excellent both men and ladies who come to give my daughter great care and personal care. They also cover all her care, makes her happy and settled her well into bed or for the rest of the day. She loves all the care they

give her always talking to her to which makes her very comfortable all these carers are fantastic and as a big family. We love having them here. If I could I would give them all an award. I would recommend them all to everyone so very happy with their service and so is my daughter ss she loves them all and gets very excited when they come to our home. Thank you so much House Of Care can't thank you all enough.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Cyril W (Client) published on 15 September 2021 Submitted via Website • Report

Overall Experience

House of Care has looked after me admirably since 2015. I won't have a word said against any member of their staff. I am 88 years of age living on my own, so they are the reason I have been able to stay in my own home for which I cannot thank them enough.

Reply from Athanas Mukwende, Manager at House Of Care Services Ltd

Thank you for your kind words. We hope to continue providing you with an outstanding service. Athanas

Staff
Care / Support
Management
Treated with Dignity
Value for Money

House Of Care Services Ltd Reviews (4)

1.0

House Of Care Services Ltd has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time House Of Care Services Ltd has 4 reviews.

Order by:

Total of 4, showing 1-4

Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for House Of Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.
The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.000 for House Of Care Services Ltd is calculated as follows: ( (6 Very Poors x 1) ) ÷ 6 Ratings = 1
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for House Of Care Services Ltd is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.