House of Care Services Ltd

The staff are friendly and attentive to my uncles care needs. They have on occasion been a little late but traffic in the area has been a probable cause for delay. Teatime slot occasionally too early 4pm for uncle to be in bed which is his perogative to negotiate with his carers. They have been helpful fetching in packaging left by pad delivery which we are all grateful to them as auntie is 90yrs and has a disability. They are respectful if nurses there and family members present. It is a comfort knowing they have daily 4 calls from carers to support my uncle with all his care needs. Thank you to you all for your kind consideration and care

I've always found the carers to be attentive to my wife's growing needs as her dementia progresses. She has photographs of family members on the wall and often asks the carers if she can show them. Even though they've seen them many times before, they always react as if it's the first time they're seeing them.

The staff are all extremely friendly. They keep me company as I live alone. They come and visit 4 times a day and I look forward to them coming each time. House of Care keep me up to date if they are running late. The staff are all lovely when caring for me they make sure I am very much at ease, they leave me comfortable at night and are a great help to me. I couldn't live without them.