House of Care Services Ltd

First Floor Quattro House, Unit 9 The Courtyard, Roman Way, Coleshill, Birmingham B46 1HQ
Review Us
8.5 3 Reviews
  • House of Care Services Ltd, Birmingham
Show House of Care Services Ltd on the Map
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to Compassion First Home Care
Compassion First Home Care
9.8

Care Provided by House of Care Services Ltd

Types of Home Care

  • Visiting Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: £27 – £32

These prices are only a guideline, please contact House of Care Services Ltd to find out the exact price for your requirements.

Contact House of Care Services Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact House of Care Services Ltd to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Athanas Mukwende (Manager)
Are you the Owner/Manager of House of Care Services Ltd? View your Advertising Options

House of Care Services Ltd Reviews (3)

8.5

House of Care Services Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time House of Care Services Ltd has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 2
  • 2
  • 2
  • 1
Reviewer Connection to House of Care Services Ltd
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from J R (Niece of Client) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are friendly and attentive to my uncles care needs. They have on occasion been a little late but traffic in the area has been a probable cause for delay. Teatime slot occasionally too early 4pm for uncle to be in bed which is his perogative to negotiate with his carers. They have been helpful
fetching in packaging left by pad delivery which we are all grateful to them as auntie is 90yrs and has a disability. They are respectful if nurses there and family members present. It is a comfort knowing they have daily 4 calls from carers to support my uncle with all his care needs. Thank you to you all for your kind consideration and care
Reply from Emily Foster, Contracts & Compliance Manager at House of Care Services LtdThank you for sharing your thoughtful feedback. We are truly grateful that you have taken the time to highlight the support your uncle receives.
It is important to us that every visit provides dignity, and respect. We are glad our carers have been able to assist with tasks such as collecting deliveries and working alongside other professionals. Supporting your uncle and ensuring your family feels confident in the care provided is a responsibility we take very seriously.
Thank you again for your kind words and for your continued trust in House of Care Services LTD.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P D (Husband of Client) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've always found the carers to be attentive to my wife's growing needs as her dementia progresses. She has photographs of family members on the wall and often asks the carers if she can show them. Even though they've seen them many times before, they always react as if it's the first time they're seeing
them.
Reply from Emily Foster, Contracts & Compliance Manager at House of Care Services LtdThank you very much for taking the time to share your kind feedback. We are truly grateful for your comments.
We are glad to hear that our carers continue to respond with the same warmth, patience, and attentiveness each time they visit. Your note about the photographs and the carers' thoughtful engagement means a great deal to our team.
We will ensure your appreciation is shared with all involved in your wife's care. Thank you once again for your trust in House of Care Services LTD.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Cyril W (Client) published on 16 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all extremely friendly. They keep me company as I live alone. They come and visit 4 times a day and I look forward to them coming each time. House of Care keep me up to date if they are running late. The staff are all lovely when caring for me they make sure I am very much at ease, they
leave me comfortable at night and are a great help to me. I couldn't live without them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for House of Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for House of Care Services Ltd is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for House of Care Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about House of Care Services Ltd

What Type of Services does House of Care Services Ltd offer?

House of Care Services Ltd offers Home Care.

How many Carers does House of Care Services Ltd employ?

House of Care Services Ltd employs 46 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact House of Care Services Ltd to verify any information. View our terms and conditions. House of Care Services Ltd has an Basic Service - more info.