Lifetime Home Care Ltd

When my mum was diagnosed as terminal it was a stressful and scary time for everyone but the care and compassion showed by Lifetime Homecare Ltd staff put us at ease and provide the urgent care when it was needed the most. Thank you is not enough x

The family are contacted by office or carers if they have any concerns. Plus the app the carers use gives details of how mum is feeling, meals, time of calls etc which is great.

Very difficult period with my Mum going through some difficult mobility issues, perfectly handled by the team at Lifetime Care, professional as always and willing to go the extra mile constantly to ensure Mum is comfortable and safe. Thank you

Needed care overnight for my bedridden elderly mother and LHC were helpful and responsive. They came to visit before care started so my mother was able to meet the carer who would be looking after her. The carer has been reliable, caring and helpful. My mother is happy in her company which is reassuring for me as her daughter. LHC are organised and delivered the promises that they made in a professional manner.

eating , her ironing is done while engaging in lots of conversation and laughing . They are always very obliging , clear and wash all the plots then sit and have a cuppa with Mum . For my sister and I their service is priceless . The best thing we did , we know Mum is happy and we appreciate the care that they give .

I cannot recommend Lifetime Home Care enough! They listened to mums requirements and gave me peace of mind that she was being cared for! The carers treated mum with dignity and kindness! They were so professional!

Also may I add, the carer does not just do the chores she has a chat and social which in my opinion is as important.

They are easily contactable and always strive to help and sort any problems that may have arisen. Wouldn't hesitate to recommend them.

Really satisfied with the service carers provide.Always friendly with my husband and myself,always happy to help,and take good care of my husbands personal needs.Excellent staff and company.Office staff are very pleasant when either me or husband phone them.Great service.

This company is not professional at all. A care company has a duty of care to all their clients regardless of their needs. Some of the carers that cared for my grandad were amazing although some would come in and say “what does your sling go on”. My grandad would reply I don’t know, so then the carers would put it on anyway and say “let’s hope for the best”. This is disgusting then when my nannan called the office about this the reply was “if you don’t like it you know what to do”. This is disgusting and I will be reporting this company to the CQC. Also stopped my grandad's care with no notice and caused high anxieties and worries for my family. Would not recommend their service at all.

Thank you.

I am completely satisfied with the service I receive, so at present have no complaints.

My mum is very comfortable with her carers. They take very good care of her personal needs, and are always very chatty, and even though my mum can't speak they always involve her in conversations. This often makes her laugh which we enjoy watching.

All carers are pleasant and are happy to help in whatever situation.

Do not alter.

I'm very happy with all my carers.

I am very happy with the care I receive. They are a very caring team. I don't know what to expect when they said I had to have carers coming in to help me with my personal care, but I didn't need to worry about them. I am very glad with the team I am with. I say a big thank you to them all in this pandemic.

I am really pleased with the team of girls I have that care for me. They do the jobs that are asked of them perfectly and are a credit to your company. I have already recommended your company to a friend of mine who is looking into changing over to you. Please keep up the good work. Thank you for your excellent service.

Since needing help I find that Lifetime Home Care Ltd has met my needs with carers of a good standard, efficient and respond well to my needs and arriving very well to the times selected by me. Always cheerful on arrival and often time to chat for a few minutes. I can recommend the agency.

My brother-in-law seems happy with the care he receives which is only making a microwave dinner, toast for breakfast and a sandwich at teatime, along with a cup of tea. They also administer his tablets with water. However, I would appreciate them more if they would take more notice of the things I ask them to do. I have even put notes on the wall and not all of the carers take notice of them. Apart from that everything seems fine.