Lifetime Home Care Ltd

Unit 1-3, Compass Court, Westthorpe Fields Road, Killamars, Sheffield S21 1TW
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9.8 48 Reviews
  • Lifetime Home Care Ltd, Sheffield
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Care Provided by Lifetime Home Care Ltd

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26.79 – £26.79

These prices are only a guideline, please contact Lifetime Home Care Ltd to find out the exact price for your requirements.

Contact Lifetime Home Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Lifetime Home Care Ltd to get a personalised quote.

Good to Know

Owner

  • Lifetime Home Care Ltd
  • Privately Owned

Person in Charge

  • Cheryl Thorne (Registered Manager)
Are you the Owner/Manager of Lifetime Home Care Ltd? View your Advertising Options

Lifetime Home Care Ltd Reviews (48)

9.8

Lifetime Home Care Ltd has a Review Score of 9.8 (9.844) out of 10, based on 9 reviews in the last 2 years.
Over all time Lifetime Home Care Ltd has 48 reviews.

Overall Experience
  • 35
  • 12
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Date Published
  • 48
  • 9
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Reviewer Connection to Lifetime Home Care Ltd
  • 14
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  • 1
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Total of 48, showing 21-40
Review from S D (Power of Attorney of Client) published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely professional throughout from initial contact to getting care in place. Knowledgeable staff, caring, and understanding of the situation. The carers are very warm and friendly and diligent in their care. Would recommend it without hesitation.
Reply from Cheryl Thorne, Manager at Lifetime Home Care Ltd
Thank you for your wonderful review. We are always extremely delighted when we hear that we are doing so well and our efforts to maintain high standards are recognised.
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Review from J J (Daughter of Client) published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lifetime Home Care Ltd look after both my parents with care and a smile. Nothing is too much trouble and they can be relied upon. I would highly recommend them to anyone needing care in their own home.
Reply from Cheryl Thorne, Manager at Lifetime Home Care Ltd
Thank you for your incredibly kind review.
We are over the moon with how our care has been delivered to your parents.
Our carers will be delighted to know that their efforts have not gone unnoticed.…read more
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Review from D C (Client) published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care. Can recommend it.
Reply from Cheryl Thorne, Manager at Lifetime Home Care Ltd
Thank you for taking the time to give us a review.
We shall be sure to let the carers know they are doing a cracking job.
Kind regards,
C Thorne.
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Review from S F (Client) assisted by family/friend published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with my regular carers. I like to stick with my regular carers because of my strokes and like things to be familiar and have a routine. I don't like change but I understand that sometimes things change.
Reply from Cheryl Thorne, Manager at Lifetime Home Care Ltd
Thank you for your review.
We do truly value what all our customers and their families think.
I understand what you are saying and respect that it is much better when you have continuation. We have…read more
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Review from T P (Son of Client) published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has the best care that anybody could wish for as nothing is too much for them.
Reply from Cheryl Thorne, Manager at Lifetime Home Care Ltd
Thank you for your kind review.

It is so wonderful to hear we are all doing so well and getting your care needs right.

We shall be sure to pass this compliment on to your care team.

Kind…read more
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Review from A G (Client) published on 1 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the help I receive from carers is very much appreciated. They do a wonderful job.
Reply from Cheryl Thorne, Manager at Lifetime Home Care Ltd
Thank you for you review A G. It is so nice for our entire team to read that they are doing so well.
We truly appreciate you taking the time to give us your review.
Kind Regards
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Review from Derrick R (Son of Client) published on 14 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff looking after my mother are always patient, respectful, pleasant and do all that is asked and required. Timekeeping is very good. The staff in the office is always available to talk, listen to changing care, night sits, holiday cover. Excellent care. No hesitation in recommending to future
customers.
Reply from Daryl Annable at Lifetime Home Care Ltd
Thank you so very much for your wonderful review. It is always wonderful to receive a glowing review, as it shows the efforts we make are meeting people's needs and wants. Thank you from all at…read more
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Review from H M (Wife of Client) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been having care from Lifetime Home Care for the past four years. We have found the company very helpful and always ready to listen and act on any of our needs.
My husband has double handle care and the carers have been very good and respectful.
Reply from Daryl Annable at Lifetime Home Care Ltd
Thank you very much for the review. It is helpful to us to understand how we are doing in the community and your scores help us to identify areas we can further improve; thank you!
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Review from Jeffrey M (Client) published on 26 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent service!
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Review from P S (Wife of Client) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Efficient introduction to services.
Carers all provided an excellent care package, polite and friendly.
Reply from Daryl Annable at Lifetime Home Care Ltd
Thank you for your kind words. To get such positive feedback is very gratifying and validates all that we do.
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Review from I H (Daughter of Client) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Totally reliable, flexible and professional. Staff always thoughtful and caring. This service has allowed my mum to stay safely in her own home for much longer.
Reply from Daryl Annable at Lifetime Home Care Ltd
Thank you for all of your kind words. We continue to strive to be the best and your feedback shows that we continue to provide high standards of care. Thank you from all at Lifetime Home Care.
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Review from Charles R (Son of Client) published on 20 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can only say how grateful we are for the care given to my Dad by the team, the understanding and care given to us as a family was outstanding, your team that came to see my Dad were great and always cheerful a big thank you to them.
Reply from Daryl Annable at Lifetime Home Care Ltd
We are very grateful for your kind words and thank you for the opportunity to work with your family. It has been a pleasure to support you all!
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Review from Joan B (Client) assisted by family/friend published on 12 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
More than happy with the staff that come, especially the regular ones. Always cheerful and treated with care and respect.
Reply from Daryl Annable at Lifetime Home Care Ltd
Thank you for your feedback, it is greatly appreciated.
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Review from M S (Daughter of Client) published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lifetime Home Care do an excellent job for my Mother. They have 'caring' carers who are a pleasure to have calling. Very punctual and thorough! We changed from the council recommended care team as we needed reliable carer's and lifetime home care have excelled in this.
Reply from Daryl Annable at Lifetime Home Care Ltd
Thank you for your review. i will have one of my team contact you to discuss how we might improve our delivery of service to you.
Thanks again.
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Review from Peter M (Client) assisted by family/friend published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have used Lifetime to care for my husband since January 2015. We have found the company excellent to deal with. The carers we have had during this period have been excellent in their overall care of him and the dignity they show to him and myself. We would always recommend Lifetime to anyone.
Reply from Daryl Annable at Lifetime Home Care Ltd
Thank you so very much for your very kind review, I know that the carers enjoy working with you and your family and that they strive to ensure the highest level of care is delivered every day. Thanks…read more
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Review from D B (Husband of Client) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally completely satisfactory.
Reply from Daryl Annable at Lifetime Home Care Ltd
Thank you very much, your comments and feedback are greatly appreciated by all at Lifetime Home Care
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Review from Lesley S (Wife of Client) published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care we received from Lifetime Home Care Ltd was always kind, always caring and always discreet. Nothing was too much trouble. They listened to our worries and concerns and responded back to their supervisors with any problems we had. They recorded everything daily so that the next carer visiting
was fully aware of our concerns and the progress of their patient.


This agency has amazing staff, always on time, always patient and always polite and well dressed. If we ever need help again they would be our first port of call. As Tina Turner sang, "Simply the best, better than all the rest".

Reply from Daryl Annable at Lifetime Home Care Ltd
Thank you very much for your very kind comments which are greatly appreciated by all the staff at Lifetime Home Care and to know that you are receiving “Simply the Best” care and service that we…read more
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Review from Roger H (Client) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall - professional, caring and dedicated staff. Always a smile and friendly greeting, nothing is ever too much trouble. On occasion, humour prevails.


From day one the service provided has been excellent.


I quote, "we are here to help" and they certainly do. Have recommended to others.

Reply from Daryl Annable at Lifetime Home Care Ltd
Thank you very much for your kind comments which is always greatly appreciated by all the staff at Lifetime Home Care and as you already know we are always here to help.
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Review from D H (Daughter of Client) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lifetime Home Care have proved invaluable to us as they provide a wonderful and caring service looking after my Mum. The staff are friendly and yet professional and are always caring whilst treating her with dignity in her old age. I trust them and would highly recommend them. The office staff are always
helpful and friendly as well.
Reply from Daryl Annable at Lifetime Home Care Ltd
Many Thanks for your very kind words which are appreciated by all at Lifetime Home Care, always great to hear comments like these, again Many Thanks for your lovely feedback.
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Review from Colin D (Husband of Client) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the service completely dedicated by all who have cared for my Wife, not only at a professional level but also in their familiar, friendly attitude to her on their visit. Altogether an excellent service at all times.
Reply from Daryl Annable at Lifetime Home Care Ltd
Thank you very much from all of us at Lifetime Home Care, it means a great deal to us when we receive comments like this. Many Thanks for your wonderful feedback.
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Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for Lifetime Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Lifetime Home Care Ltd is calculated as follows: ( (51 Excellents x 5) + (3 Goods x 4) ) ÷ 54 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Lifetime Home Care Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (0)

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