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Bluebird Care Rother & Hastings

25 Cinque Ports Street, Rye TN31 7AD
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Bluebird Care Rother & Hastings logo
Bluebird Care Rother & Hastings, Rye

Bluebird Care Rother & Hastings is passionate about keeping its customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety.

Bluebird Care Rother & Hastings offers a full Live-in Care service where a suitably matched care assistant lives in the customer’s home. The Live-in care service is completely personalised to each individual customer...  

Care Provided by Bluebird Care Rother & Hastings

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Jessica Phillips (Registered Manager)

Bluebird Care Rother & Hastings Reviews (39)

9.6

Bluebird Care Rother & Hastings has a Review Score of 9.6 (9.618) out of 10, based on 9 reviews in the last 2 years. Over all time Bluebird Care Rother & Hastings has 39 reviews.

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Showing 39 reviews matching selected criteria
Review from Sarah C (Daughter of Client) published on 24 August 2022 Submitted via Postal Card
Overall Experience

The Bluebird carers formed good relationships with my mum and always treated her with kindness, consideration and dignity. She enjoyed their visits, and they gave her a fresh outlook on life when she was confined to her home. I was regularly kept up to day on Mum's health, and they really put importance on safeguarding and were proactive in seeking extra support for her when needed. With Bluebird, I felt Mum was in safe hands.

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Review from Clare I (Client / Service User) published on 15 August 2022 Submitted via Website
Overall Experience

Having had care with different companies for a long time, I have been blessed to find Bluebird (via recommendation from someone I respect and who is well-informed). They have chosen my carers carefully, all of whom have been kind and highly skilled. My carers have been of an amazing standard. The office staff and management are similarly extremely competent, sensitive to my needs and easy to work with. I feel safe and supported by my Bluebird team, and they have enabled me to live with all my problems and nurtured me to improve and enjoy my life. I would not be alive without the help of Bluebird.

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Review from Lara B (Granddaughter of Client) published on 4 August 2022 Submitted via Postal Card
Overall Experience

All the girls who come to look after Nan have been well received by Nan, who was very hesitant initially to accept help from anyone outside the family. They have helped Nan holistically by giving massages and warm cloths to relax her as she is bedbound and benefits from sensory experiences to soothe her aches and pains. I look forward to the girls coming and relieving me as primary carer.

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Review from Michelle B (Client / Service User) published on 21 July 2022 Submitted via Postal Card
Overall Experience

My carers are always very supportive, professional, kind and helpful. They make me feel valued and go above and beyond to help with my fluctuating needs. A huge thank you to you all.

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Review from Sandra C (Daughter of Client) published on 19 July 2022 Submitted via Postal Card
Overall Experience

My mum was very dubious and worried about having carers. However, she now looks forward to seeing her carers as they all have been so friendly and caring. They chat with Mum, giving her social interaction and cheering her up for the day. She receives friendly, professional help, and both myself and Mum are very happy with the service provided.

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Review from Carole W (Wife of Client) published on 19 July 2022 Submitted via Postal Card
Overall Experience

The best care agency we have ever had. The carers, in general, are well trained, and some are well above the normal. The team of carers we have come in are more like friends than carers, and if anything happened to him, I would miss them coming in. They are thorough, cheerful and respectful and a pleasure to have come in.

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Review from Pat B (Friend of Client) published on 19 November 2020 Submitted via Postal Card
Overall Experience

Bluebird Care was great from my first call for help. They came to assess and advised on the care needed, were so caring. We had a 24-hour live-in carer, a wonderful person. In the last days, they were all so helpful, advising us and getting us anything to help. Great company.

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Review from L W (Daughter of Client) published on 19 February 2020 Submitted via Postal Card
Overall Experience

Lovely carers from Bluebird made the last few months of my mum's life comfortable and dignified. We felt she was safe in her own home with them taking care of her. Very lovely staff.

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Review from Angela G (Wife of Client) published on 25 July 2019 Submitted via Postal Card
Overall Experience

All the staff provided by Bluebird Care are charming and excellent with my husband, calm and natural. Always punctual unless advised. I can't praise them enough - a great help to me.

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Review from E C (Client / Service User) published on 20 May 2019 Submitted via Postal Card
Overall Experience
Our experience has been very positive.
We have found all our carers - both for domestic help and personal care - to be very friendly, cheerful and positive.
Always ready to go the extra mile for us.
We are always pleased to see 'our Bluebird' arriving!

The office staff are always ready to help and reorganise rotas when they can to suit our needs.

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Review from Margaret L (Client / Service User) published on 14 May 2019 Submitted via Postal Card
Overall Experience
My experience of Bluebird is excellent. The office staff are caring and efficient and my carers are wonderful and knowledgeable.

I would recommend Bluebird to anyone looking for home care.

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Review from J E (Client / Service User) published on 13 May 2019 Submitted via Postal Card
Overall Experience

The carers at Bluebird Care are extremely good and so are the management team. All are very caring, understanding, dedicated and helpful. They have been very accommodating with the times of visits. They really do go the extra mile to help. They are well trained and sociable. Lovely people.

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Review from Graham (Friend of Client) published on 12 April 2019 Submitted via Website
Overall Experience

My father-in-law recently had a crisis and although family finally stepped in, Bluebird were fantastic. They came out to see him within 24 hours and managed to arrange care for him from the following Monday. I would thoroughly recommend Bluebird. They also care for a neighbour of mine, which is why we went to them, and all the carers are wonderful, friendly and caring. They do a great job.

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Review from Carol T (Friend of Client) published on 2 April 2019 Submitted via Website
Overall Experience

My neighbour changed to Bluebird Care in January 2019, and I have to say they are excellent. They call on time, have wonderful carers and this has made my neighbour's life and mine so much happier. I would definitely have no hesitation in recommending Bluebird Care Rother & Hastings.

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Review from Christine W (Daughter of Client) published on 14 February 2018 Submitted via Postal Card
Overall Experience

Very kind and caring lady. Putting all mum's needs first and just wants whats best for mum.

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Review from J R (Client / Service User) published on 21 September 2016 Submitted via Postal Card
Overall Experience

All the visiting staff have acted in a caring and professional way and I am quite satisfied.

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Review from Sylvia S (Daughter of Client) published on 20 September 2016 Submitted via Postal Card
Overall Experience

I have found Bluebird Care to be very caring. They have given mum the best quality of life she can have. Nothing is too much trouble and they have never let her down. They have always been there for mum and encourage her and make things fun for her.

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Review from Martin R (Son of Client) published on 2 September 2016 Submitted via Postal Card
Overall Experience

Very helpful, caring, kind staff who are on time and knowledgeable. Will always call if going to be late. Keep me informed of my mother's progress.

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Review from Sylvia K (Son of Client) published on 1 September 2016 Submitted via Postal Card
Overall Experience

Bluebird Care (Rother & Hastings) are local, always available when needed and give us a good personal service. They are friendly, reliable and willing to fit around us. We have never had reason to question their honesty and would recommend them before other agencies.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 January 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (2)

  • Recipient: Bluebird CareDate: Wednesday 31 May 2023
  • Recipient: Bluebird CareDate: Thursday 31 Mar 2022

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