These prices are only a guideline, please contact Concept Care Solutions (Southend-on-Sea) to find out the exact price for your requirements.
Concept Care Solutions (Southend-on-Sea) has a Review Score of 8.8 (8.778) out of 10, based on 6 reviews in the last 2 years.
Over all time Concept Care Solutions (Southend-on-Sea) has 10 reviews.
5.0 out of 5
5.0 out of 5
Thank you so much for your kind words. Were truly glad our visits bring you comfort and company each day it means a lot to us.
3.0 out of 5
Thank you for your feedback. We're glad to hear you've had positive experiences with some of our carers and appreciate your honesty about areas needing improvement. We're addressing this through additional training and would welcome a chat to ensure your care continues to meet your expectations.
4.0 out of 5
Thank you for your feedback. Were glad most carers are providing great support for your dad, and were sorry for the times this hasnt been consistent. Weve addressed this with the team and reminded everyone of the importance of engaging fully during visits. Well continue to monitor to ensure he receives the care he deserves.
5.0 out of 5
Thank you so much for your kind words and lovely feedback. We're so pleased to hear that you feel well cared for and treated with dignity. Our carers take great pride in providing compassionate, respectful support, and it means a lot to know this is appreciated.
5.0 out of 5
Thank you for your feedback and kind words. We're pleased you're happy with the care. To help with name recognition, your carers have now been issued with lanyards. We hope this makes things easier for you.
5.0 out of 5
Good morning Carol,
Thank you for the lovely review
We pride ourselves on delivering person-centred care.
We are so pleased that the experience that your mum is having is being supported in this way with continuity.
We will ensure that the team in Essex are made fully aware of the great teamwork they are providing.
Best wishes.
5.0 out of 5
Thank you so much for your positive feedback, we pride ourselves on ensuring that our clients and families receive a good outcome and feel supported.
5.0 out of 5
Hello Geoffrey
We are pleased that Concept Care Solutions met all of your expectations in your difficult time, thank you for your review.
From all at concept Care Solutions.
4.0 out of 5
Thank you very much for your review; we are happy that you have found Concept Care Solutions supportive, and we really do appreciate your time with sending this.
The Review Score of 8.8 (8.778) out of 10 for Concept Care Solutions (Southend-on-Sea) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Concept Care Solutions (Southend-on-Sea) is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
Elvisa Gambrill leads our Southend-on-Sea branch with dedication, compassion, and a deep understanding of quality care. With years of experience in the health and social care sector, Elvisa is committed to ensuring every service user receives tailored support that promotes independence, dignity, and wellbeing. Her hands-on leadership and warm, approachable nature make her a trusted point of contact for both clients and carers alike.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Concept Care Solutions (Southend-on-Sea) to verify any information. View our terms and conditions. Concept Care Solutions (Southend-on-Sea) has an Enhanced Service - more info.
