Loading...

Pathways to Independence

Usworth Enterprise Park, Usworth Road, Hartlepool, Cleveland & Teesside TS25 1PD
Pathways to Independence Logo
Pathways to Independence logo
Pathways to Independence, Hartlepool
Pathways to Independence, Hartlepool
Pathways to Independence, Hartlepool

Springfield Healthcare (Pathways to Independence) offers a fully managed service that is led by their highly experienced team. They are dedicated to providing exceptional and bespoke care solutions for both children and adults. Whether you are seeking help with daily living, social engagement, mental health support or specialised complex medical needs, their dedicated team are here to support you and your family.

With a rating of ‘Good’ by the CQC...  

Care Provided by Pathways to Independence

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Cancer Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £19.88
  • Weekly Live-in Care Fees: from £1,440

Please get in touch with our friendly team to discuss our current pricing.

The price(s) shown are provided by the agency. Contact Pathways to Independence for full pricing details and T&Cs.

Contact Pathways to Independence to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Rachael Oliver (Registered General Manager)

Pathways to Independence Reviews (1)

8.0

Pathways to Independence has a Review Score of 8.0 (8) out of 10, based on 1 reviews in the last 2 years. Over all time Pathways to Independence has 1 review.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Pathways to Independence
Loading...
Showing 1 reviews matching selected criteria
Review from Beverley M (Daughter of Client) published on 5 August 2025 Submitted via Postal Card
Overall Experience

My mum and I are really happy with the service of Pathways to Independence. All of the girls who visit are so pleasant and helpful respecting my mum. It puts my mind at rest knowing they will be there whilst I am at work. I can't fault them. Best care we have used.

Reply from Rachael Oliver, Registered Manager at Pathways to Independence

Thank you for taking the time to leave such kinds words. We are so pleased that you're able to go to work with peace of mind your mum will be well cared for. It is a pleasure to care for her. All the best

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 June 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (4)

News
  • Posted: Tuesday 17 Jun 2025We’re delighted to officially welcome Becky as our business development lead for our Live-In care services. With over 15 years of experience in health and social care, Becky is no...
  • Posted: Wednesday 12 Mar 2025Our Operations Director, Theresa Bradley-Comstive, shared her thoughts on the power of women in the workforce this International Women’s Day. ”As a leader, I always do my utmost to support,...
  • Posted: Wednesday 12 Mar 2025This International Women’s Day, we wanted to take a moment to celebrate the incredible women who make Springfield Healthcare such a special place. From our dedicated home care customers to...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Pathways to Independence.

Meet the Team (2)

Rachael Oliver Job Title: Registered General Manager Joined: 2017
Rachael Oliver

I love my role as a Registered Manager as I have the pleasure of witnessing and being a part of people’s journey, from seeing customers learn new skills, gain independence/employment, go on holiday, try new experiences and lead as fulfilled and independent lives as possible.

It is my responsibility to oversee the management of our home and community care for children and adults with learning disabilities (autism, mental health needs and some older people). We support people through challenging situations and observe the resilience of the human spirit through their many achievements and successes. Being part of the Springfield family means being part of the solution.

Theresa Bradley-Comstive Job Title: Operations Director Joined: 2013
Theresa Bradley-Comstive

As Operations Director for Home Care Services, I feel privileged to support others to live their lives to the fullest. I am very passionate about my role, and the work that my teams do every day. Being so involved in people’s lives and being able to make a genuine difference is so rewarding. Here at Springfield, it really is about the people we employ and support, it’s about family and the importance of looking after each other.

Frequently Asked Questions about Pathways to Independence

How many Carers does Pathways to Independence employ?

Pathways to Independence employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pathways to Independence to verify any information. View our terms and conditions. Pathways to Independence has an Enhanced Service - more info.