Evolving Care - Crewe

Eureka House, 196 Edleston Road, Crewe CW2 7EP
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9.6 12 Reviews
  • Evolving Care - Crewe, Crewe
Evolving Care are deeply committed to providing a level of care that goes beyond just meeting basic needs. They believe that true care involves understanding the individual, respecting their dignity, and fostering an environment where they feel heard, supported, and valued. Evolving Care's team is comprised of highly trained professionals who are not only skilled but also compassionate and dedicated to creating positive, meaningful connections. Evolving Care work collaboratively with families and healthcare providers to ensure that each person receives holistic care that addresses both their physical and emotional well-being. What truly differentiates Evolving Care from other companies in the area is the commitment to continuous improvement. Evolving Care are always evaluating and refining care practices, staying current with the latest research, and embracing innovative approaches to care. The goal is not just to provide care - it’s to provide care that evolves with the needs of those Evolving Care serve, ensuring they have the best possible quality of life, every day.
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Care Provided by Evolving Care - Crewe

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27.50 – £44
  • Weekly Live-in Care Fees: £1395 – £1995

This includes bank holidays and weekends

These prices are only a guideline, please contact Evolving Care - Crewe to find out the exact price for your requirements.

Contact Evolving Care - Crewe to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Evolving Care - Crewe to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Aimee Costello (Registered Manager)

Evolving Care - Crewe Reviews (12)

9.6

Evolving Care - Crewe has a Review Score of 9.6 (9.563) out of 10, based on 11 reviews in the last 2 years.
Over all time Evolving Care - Crewe has 12 reviews.

Overall Experience
  • 10
  • 2
  • 0
  • 0
  • 0
Date Published
  • 12
  • 11
  • 11
  • 11
  • 1
Reviewer Connection to Evolving Care - Crewe
  • 11
  • 1
Total of 12, showing 1-12
Review from J E (Client) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care by ladies!
Excellent management.
Feeling wonderfully cared for.
Reply from Aimee Costello, Registered Manager at Evolving Care - CreweThank you for your lovely words they are appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B M (Client) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been receiving a very good service. I could not have done it on my own. My regular carer is brilliant.
Reply from James Vickers, Workforce and Quality Development Director at Evolving Care - CreweThank you for your lovely review, we really appreciate your feedback
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M S (Client) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are well trained.
All my needs are being met.
Reply from James Vickers, Workforce and Quality Development Director at Evolving Care - CreweThank you for your lovely review, we really appreciate your feedback
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J H (Client) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful service. Carers are lovely, always punctual. Most importantly, they care!
Reply from James Vickers, Workforce and Quality Development Director at Evolving Care - Crewethank you for your kind review, its great to hear such lovely feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from F D (Client) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with Evolving Care. They are kind and considerate. Help me with cleaning and sorting out my cupboards. Remind me to take my tablets.
Reply from James Vickers, Workforce and Quality Development Director at Evolving Care - CreweHi, thanks for your feedback. We will push for 5 stars in the future
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  • Care / Support
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Review from P T (Client) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good service.
Reply from James Vickers, Workforce and Quality Development Director at Evolving Care - Crewethank you for your feedback, we endeavour to reach 5 stars!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D H (Client) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with Evolving. The carers that have been have all been above the normal. They talk to you like a human being rather than a disabled old person.
Reply from James Vickers, Workforce and Quality Development Director at Evolving Care - Crewethank you for your kind review, its great to hear such lovely feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C H (Client) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are excellent in their manner, work ethics. They are all kind and compassionate, also they listen to any concerns and issues that I might have.
Reply from James Vickers, Workforce and Quality Development Director at Evolving Care - Crewethank you for your kind review, its great to hear such lovely feedback
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C B (Client) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers have been consistent with their care. I feel a lot better than when I started with the company, as is it was a change.
Reply from James Vickers, Workforce and Quality Development Director at Evolving Care - Crewethank you for your kind review, its great to hear such lovely feedback, we are very glad you have settled in well.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from F C (Client) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the provided care. The carers are very attentive and helpful.
Reply from James Vickers, Workforce and Quality Development Director at Evolving Care - Crewethank you for your kind review, its great to hear such lovely feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from William R (Client) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Evolving Care are very personable and helpful.
Reply from James Vickers, Workforce and Quality Development Director at Evolving Care - Crewethank you for your kind review, its great to hear such lovely feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J O (Son of Client) published on 24 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All care services have been provided at an excellent standard. The staff are all comfortable in this- well done!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.563)

Overview of Review Score

The Review Score of 9.6 (9.563) out of 10 for Evolving Care - Crewe is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.788 for Evolving Care - Crewe is calculated as follows: ( (52 Excellents x 5) + (14 Goods x 4) ) ÷ 66 Ratings = 4.788
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Evolving Care - Crewe is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 4.775
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Evolving Care - Crewe

How many Carers does Evolving Care - Crewe employ?

Evolving Care - Crewe employs 66 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Evolving Care - Crewe to verify any information. View our terms and conditions. Evolving Care - Crewe has an Enhanced Service - more info.