Bramble Home Care Ltd

Unit E, 4 Bamfurlong Industrial, Staverton, Cheltenham GL51 6SX
Review Us
7.8 7 Reviews
Bramble Home Care understand that every individual has unique needs and deserves personalised care that respects independence and dignity.

The offices are in Cheltenham, Forest of Dean and South Gloucestershire. Bramble Home Care covers Cheltenham and surrounds, Cotswolds, Berkely, Tewkesbury, Stroud and Stonehouse.
The Forest of Dean branch, based in Cinderford, covers Forest of Dean and surrounding areas. South Gloucestershire is a new Bramble Home Care branch covering south Gloucestershire and surrounds.

The professional and compassionate care team are dedicated to supporting people in the comfort of their own homes. Whether they require short term assistance or long term care, Bramble Home Care offer a wide range of services designed to make daily life easier, safer and more enjoyable.

With trained, professional, background-checked staff, Bramble Home Care offers 24/7 availability with flexibility packages that suit their clients' needs. Bramble Home Care prioritise maintaining their clients' connection to their local community, supporting them with outings, social events and familiar routines.
Care with their clients at the heart of it, Bramble Home Care work with clients and their families to create a care plan that is tailored to their specific needs, preferences and goals.

The team at Bramble Home Care believe that care should empower their clients, to help clients to remain in the comfort of their own home for as long as possible, with dignity and support every step of the way.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £22 – £34

Prices updated as from April 2025

These prices are only a guideline, please contact Bramble Home Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Bramble Home Care Ltd

Person in charge

  • Claire Thomas (Registered Manager / Head of Operations and Business Development )

Bramble Home Care Ltd Reviews (7)

7.8

Bramble Home Care Ltd has a Review Score of 7.8 (7.833) out of 10, based on 2 reviews in the last 2 years. Over all time Bramble Home Care Ltd has 7 reviews.

Overall Experience

  • 4
  • 3
  • 0
  • 0
  • 0

Date Published

7
2
2
2
5

Review from Beryl L (Daughter of Client) published on 8 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care staff. They do a good job & are polite and willing to help at any time

Reply from Claire Thomas, Head of Operations and Business development manager at Bramble Home Care Ltd

Thank you for your feedback we're so pleased to hear you are happy with the care provided to your mother. We are always working to strengthen communication and services at entry level, and we welcome any suggestions you would like to share.

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Treated with Dignity

Value for Money

Review from D T (Client) assisted by family/friend published on 8 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the service I get from Bramble, and happy to keep this homecare in the future.

Reply from Claire Thomas, Head of Operations and Business development manager at Bramble Home Care Ltd

Thank you so much for your kind words. we are truly grateful for your feedback and are so pleased to hear you are happy with your care provided to you.

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Review from D B (Son of Client) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the ladies that helped my mother were lovely and we could always look at my mother's paperwork to find out what she had been like. They always had time for her and helped with popping to the chemist or dropping things off at the doctors.
Cannot rate them any better. Thank you to you all.

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Treated with Dignity

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Review from Maxine D (Daughter of Client) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are kind, caring and friendly to my mum. She enjoys seeing them all and I have found the ladies in the office very helpful, friendly and accommodating.
One tiny little niggle is when a carer visits mum earlier in the afternoon than the time stated on the rota, when we take mum out we
aim to return her in time for her carer and if the carer arrives early it does cause a worry for them and mum but generally we are very pleased with Bramble Home Care and happy with how they look after mum.

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Review from Jackie B (Mother of Client) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fantastic crew of carers from the office staff to the brilliant compassionate and dedicated crew who look after our every need with plenty of smiles too.
I am eternally grateful to be surrounded by such precious gems.
Thank you Bramble Home Care.

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Review from M R (Wife of Client) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our young carer is competent and efficient. My Husband has complete confidence in her. Friendly and cheerful in the morning, very will and patient.

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Review from George S (Husband of Client) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the word go from the first review sounded promising and managed to turn out better than promised and cannot fault anybody for their bedside manner and caring attitude. Marks out of 10, I would give 11, because they were there when needed without quibble.

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Treated with Dignity

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Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Bramble Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.333 for Bramble Home Care Ltd is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bramble Home Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Bramble Home Care Ltd

Meet the Team (4)

Charlotte

Charlotte Dean

Job Title: Director of Operations & Business Development

Joined: 2021

Charlotte brings 20 yrs experience in health and social care and a varying skillset from time in training, compliance, quality and senior management within private and social care.
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Emma

Emma Harris

Job Title: Care Manger

Joined: 2023

With more than 16 years' experience in care, as a Senior Nursing Assistant at Sue Ryder Hospice and many other roles, Emma has advanced from home care assessor in Staverton to our care manager in the Forest of Dean at Bramble.
... Read more
Emma

Emma Chidgey

Job Title: Field Care Supervisor

Joined: 2025

Emma has 13 years experience in health and social care working for Sue Ryder and other care establishments.
Her knowledge and skills are in domiciliary care and end-of-life care.
... Read more
Claire

Claire Thomas

Job Title: Head of Business Development & Operations, & Registered Manager, Staverton

Joined: 2023

Claire's passion is for making a difference to those living with dementia, coupled with over 15 years in health and social care. She has provided the knowledge and experience to develop Bramble with quality in mind.
... Read more

Frequently Asked Questions about Bramble Home Care Ltd

What Type of Services does Bramble Home Care Ltd offer?

Bramble Home Care Ltd offers Home Care.

How many Carers does Bramble Home Care Ltd employ?

Bramble Home Care Ltd employs 126 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bramble Home Care Ltd to verify any information. View our terms and conditions. Bramble Home Care Ltd has an Enhanced Service - more info.