Helping Hands Home Care (Norwich)

107 Dereham Road, Norwich NR2 4HT
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2 Reviews
  • Helping Hands Home Care (Norwich), Norwich
Choosing the right care for you or a loved one can be a daunting task, but Carly’s team is available to listen to any of your worries and provide you with complete peace of mind that you’re in the best hands.

Helping Hands Home Care has been providing care to thousands of families for the past 30 years, so they know what it takes to deliver high-quality care to anyone in need. Whether you need one hour a week or constant round-the-clock care, they're here to help you and your loved ones.

They also ensure that every single one of their carers go through full background checks, including the Disclosure Barring Service (DBS), accompanied by several character references.

Not only are they one of the founding members of the United Kingdom Home Care Association (UKHCA), they're also fully regulated by the Care Quality Commission (CQC), which ensures all of their teams are delivering safe, effective and responsive care to all of their customers.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £34.60

We charge 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Norwich) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Vic Poynter (Branch Care Manager)

Helping Hands Home Care (Norwich) Reviews (2)

Over all time Helping Hands Home Care (Norwich) has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from Val E (Client) published on 26 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's great being able to speak to someone and be put through quickly. Since going with them, I have had understanding and help. They are always happy easy to talk to. The carers are fantastic and extremely helpful.

Reply from Ata Bargar, Branch Care Manager at Helping Hands Home Care (Norwich)

Hi Val, thank you so much for leaving such a wonderful review for us! I'm so thrilled to hear how pleased you are with our service and that you consider our carers to be so fantastic and extremely helpful. Your kind feedback is truly appreciated!
Best wishes.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from M B (Client) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All my service providers are competent, professional and very nice people. I would thoroughly recommend them to any person thinking of using your company. They deal with me as if I am a friend, not a client.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Helping Hands Home Care (Norwich)

What Type of Services does Helping Hands Home Care (Norwich) offer?

Helping Hands Home Care (Norwich) offers Home Care.

How many Carers does Helping Hands Home Care (Norwich) employ?

Helping Hands Home Care (Norwich) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Norwich) to verify any information. View our terms and conditions. Helping Hands Home Care (Norwich) has an Enhanced Service - more info.