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Nurse Next Door

4 Tudor Court, Brighton Road, Sutton SM2 5AE
Nurse Next Door Logo
Nurse Next Door logo
Nurse Next Door, Sutton
Nurse Next Door, Sutton
Nurse Next Door, Sutton

Nurse Next Door believes that customers want more than to just have their basic needs met. They want to feel happy, have a sense of purpose and make their own choices about what they want to do. Nurse Next Door believes seniors can age safely and happily at home and the care team goes the extra mile to make life better for you and your loved one.

That’s where Happier Ageing®...  

Care Provided by Nurse Next Door

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32
  • Weekly Live-in Care Fees: from £1,425
The price(s) shown are provided by the agency. Contact Nurse Next Door for full pricing details and T&Cs.

Contact Nurse Next Door to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Nurse Next Door
  • Private Owned

Person in charge

  • Prashant Patel (Director)

Nurse Next Door Reviews (34)

9.9

Nurse Next Door has a Review Score of 9.9 (9.920) out of 10, based on 23 reviews in the last 2 years. Over all time Nurse Next Door has 34 reviews.

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Showing 34 reviews matching selected criteria
Review from H V (Client / Service User) published on 6 November 2025 Submitted via Postal Card
Overall Experience

Very enjoyable. Good to meet face to face rather than by phone, as I can seldom see anybody. I have a lovely regular carer weekdays, and hopefully any weekend problems can be resolved. Weekends lack continuity and often times can be later than I like, and if changed, I would like to be informed.

Reply from Karen Patel, Director at Nurse Next Door
Thank you so much for your kind words and for highlighting your wonderful regular weekday carer, we were delighted to hear it.

We sincerely apologise that your weekend care has lacked continuity and experienced late arrivals. This is not our standard, and we are looking into it immediately.

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Review from Sarah W (Daughter of Client) published on 15 September 2025 Submitted via Postal Card
Overall Experience

Overall very satisfied with the care that has been provided. I think the care provided meets his needs and carried out very professionally.

Reply from Karen Patel, Director at Nurse Next Door

Thank you so much for your kind words. We're so glad to hear that you're satisfied with the care provided and that it's meeting his needs professionally. Your feedback means a lot to our team.

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Review from Pauline M (Client / Service User) published on 1 August 2025 Submitted via Postal Card
Overall Experience

The care I get is very understanding and thoughtful nothig nto much trouble. The visits cheer up my day.

Reply from Prash Patel, Director at Nurse Next Door

Thank you for the feedback, it is great to know that we are making a difference to our customers and making you happy.

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Review from Dale B (Client / Service User) published on 14 July 2025 Submitted via Postal Card
Overall Experience

The service has been great so far everyone is very helpful.

Reply from Prash Patel, Director at Nurse Next Door

Thank you so much for your kind words. We're delighted to hear that you've had a positive experience with our team and that you find everyone helpful. Your feedback means a lot to us, and we're committed to continuing to provide the best possible care and support. If you ever need anything or have...  

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Review from U Z (Daughter-in-law of Client) published on 30 May 2025 Submitted via Postal Card
Overall Experience

My mother-in-law is very happy with the services provided by Nurse Next Door. She is taken good care of by her carer.

Reply from Prash Patel, Director at Nurse Next Door

Thank you so much for sharing your kind feedback. We are delighted to hear that your mother-in-law is happy with the care she receives from Nurse Next Door. Ensuring the well-being and comfort of our clients is our top priority, and it's wonderful to know that her carer has been able to make a positive difference in her life.

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Review from E H (Client / Service User) published on 6 May 2025 Submitted via Postal Card
Overall Experience

Carers very helpful and happy.

Reply from Prash Patel, Director at Nurse Next Door

Thanks so much for the lovely feedback. We're really glad to hear our carers have been helpful and brought a bit of happiness too. It means a lot to us.

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Review from M W (Wife of Client) published on 24 April 2025 Submitted via Postal Card
Overall Experience

Excellent service - staff are very good and very caring.

Reply from Prash Patel, Director at Nurse Next Door

Thank you so much for your kind words. We're thrilled to hear that you had a great experience and that our team made you feel cared for. Providing excellent service with a personal touch is what we strive for every day. We truly appreciate your support.

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Review from G F (Daughter of Client) published on 16 April 2025 Submitted via Website
Overall Experience

Carers that support us are professional, efficient, and very polite. Have already recommended nurse next door to friends and family and they've had wonderful experiences too. Very efficient about working around all of our schedules.

Reply from Prash Patel, Director at Nurse Next Door

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that our carers have been professional, efficient, and polite, and that we've been able to accommodate your schedule smoothly. It means the world to us that you've recommended Nurse Next...  

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Review from G K (Client / Service User) published on 15 April 2025 Submitted via Postal Card
Overall Experience

My carers are fantastic, no faults at all, 10/10

Reply from Prash Patel, Director at Nurse Next Door

Thank you so much for your kind words. We're thrilled to hear that you're happy with the care you're receiving. Your carers will be so pleased to know their hard work is appreciated. A 10/10 means the world to us.

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Review from S B (Client / Service User) published on 15 April 2025 Submitted via Postal Card
Overall Experience

All very good. The carers are very nice.

Reply from Prash Patel, Director at Nurse Next Door

Thank you for your lovely review. We're so glad to hear that you're happy with the care and that our carers are making a positive difference. We'll be sure to pass on your kind words to the team.

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Review from K P (Son of Client) published on 12 March 2025 Submitted via Website
Overall Experience

Nurse next door have been taking care of my mother for a little while now and service is great! The carers and office staff I've spoken to are kind and professional. Lovely people and would 100% recommend!!

Reply from Prash Patel, Director at Nurse Next Door

Thank you for your wonderful feedback! We're so glad to hear that you've had a positive experience with Nurse Next Door. Our caregivers and office staff are dedicated to providing kind and professional service, and it means a lot to know that their efforts are making a difference for your mother.

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Review from J L (Son of Client) published on 12 March 2025 Submitted via Website
Overall Experience
The care my father received was exceptional. All the members of staff were compassionate, patient, attentive, and professional.

We are truly grateful for their support. We would highly recommend them.

Reply from Prash Patel, Director at Nurse Next Door

Thank you so much for your kind words. We are truly honored to have been a part of your father's care journey. Our team is dedicated to providing compassionate and professional support, and knowing that we made a positive impact on your family means the world to us.Your recommendation is deeply...  

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Review from R S (Son of Client) published on 10 March 2025 Submitted via Website
Overall Experience
Nurse Next Door provided exemplary care for my elderly father at home this allowed us to keep him at home for much longer than would have otherwise been necessary. They were always prompt courteous and couldn't do enough to help.

I would certainly not hesitate to recommend Nurse Next Door for their home care services.

Reply from Prash Patel, Director at Nurse Next Door

Thank you so much for your kind words! We are truly honoured to have been a part of your father's care journey and to have helped him remain at home for as long as possible. Our team is dedicated to providing compassionate, reliable support, and it means the world to us to hear that you had such a...  

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Review from A H (Mother of Client) published on 3 March 2025 Submitted via Postal Card
Overall Experience
Very reliable for time.

Very pleasant to son.

Reply from Prash Patel, Director at Nurse Next Door

Thank you for your kind words; it is very much appreciated.

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Review from A W (Client / Service User) published on 3 March 2025 Submitted via Postal Card
Overall Experience

My experiences have been excellent, and all the ladies who came to see me have been very helpful and friendly.

Reply from Prash Patel, Director at Nurse Next Door

That is great to hear as we try and select the right person to do the visits, and your valuable feedback will be passed back to the team, so thank you.

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Review from J K (Client / Service User) published on 10 February 2025 Submitted via Website
Overall Experience

I feel very happy and privileged to have discovered the Home Care Next Door nurse team! They are incredibly kind, punctual, and professional experts in their field. I will definitely use their services again and am more than happy to recommend them to anyone looking for compassionate help, as they are truly dedicated to their work! Thank you once again to a particular member of staff for your best care!

Reply from Prash Patel, Director at Nurse Next Door

Thank you so much for your glowing review! We are truly grateful for your kind words and are delighted to hear that you had such a positive experience with our team. Our carers and nurses are dedicated to providing compassionate, professional, and reliable care, and your feedback reaffirms our...  

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Review from I H (Client / Service User) published on 10 February 2025 Submitted via Postal Card
Overall Experience

Carers very good. They help me.

Reply from Prash Patel, Director at Nurse Next Door

Thank you. We're so glad to hear that our carers have been helpful to you. Your satisfaction and well-being are our top priorities, and we're always here to support you. If there's anything more we can do for you, please don't hesitate to let us know!

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Review from H W (Husband of Client) published on 6 February 2025 Submitted via Postal Card
Overall Experience

All carers have been polite (bar one), friendly, and professional. The office staff have been great when I have requested a change of carer. I would not hesitate in recommending your services to a friend.

Reply from Prash Patel, Director at Nurse Next Door

Thank you for your kind words and for taking the time to share your feedback. We're delighted to hear that you've had a positive experience with our carers and office staff. Your recommendation means a lot to us. If there's anything we can do to improve further, please don't hesitate to let us know.

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Review from Karina M (Daughter of Client) published on 6 February 2025 Submitted via Postal Card
Overall Experience
We have had a wonderful experience with Nurse Next Door. They have wonderful staff who have supported my dad and stay in his home and he does enjoy their visits.

I have found the team to be flexible and supportive and I look forward to continuing their care for my father for as long as possible.

Reply from Prash Patel, Director at Nurse Next Door

We truly appreciate your thoughtful feedback. We're delighted to hear that your father is enjoying his visits and that our team has been able to provide the support and flexibility you need. It's our privilege to be a part of his care journey, and we look forward to continuing to support him for as long as possible. If there's anything more we can do, please don't hesitate to reach out.

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Review from John C (Nephew of Client) published on 18 December 2024 Submitted via Website
Overall Experience
I cannot thank you enough for the exceptional care you have provided to my uncle. From the very beginning, your team has been incredibly professional, compassionate, and attentive. They've gone above and beyond to ensure my uncle's comfort and well-being, and we've seen such a positive difference in his quality of life since he started receiving their services.

We are grateful for everything you've done for my uncle. I can confidently recommend them to anyone looking for a reliable and compassionate care service.

Reply from Prash Patel, Director at Nurse Next Door

It is always satisfying knowing our team is making such a difference to your uncle and will continue to help in any way we can so thank you for taking the time to post this review.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 February 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Nurse Next Door.

Meet the Team (3)

Prash Patel Job Title: Director Joined: 2014
Prash Patel

As a Qualified Ophthalmic Optician for over 22 years, I helped Specsavers build their famous brand by owning and running 4 very successful businesses from 1998 to 2020. During this time, I developed extensive healthcare, retail and customer service skills, which led me to create the Care More brand in 2014 to provide exceptional care services every time.

As a company, we are always looking to improve our service and coverage in this important area of Healthcare. We are all very proud to have a good reputation with all the councils we work with, and we were also chosen to represent our field in the care sector by the Parliamentary Review Team

Karen Patel Job Title: Director Joined: 2014
Karen Patel

As a person I thrive on helping others. I’m enthusiastic about customer care and I value learning from others’ experiences. I have worked in the healthcare industry for 30 years and my direct involvement in working with and caring for customers, as both a qualified Optometrist and qualified Audiologist has helped me understand the importance of customer care, including the care of the whole family group.

During my time as a director of several Specsavers stores, we were awarded many customer service awards. I am now using my knowledge in the social care industry to help provide the best care we can.

Care More has developed a great team, which we are always looking to enhance, it’s a team I am very proud to be a part of.

Emma Pickavance Job Title: Deputy Manager Joined: 2021
Emma Pickavance

I have worked in the social care industry for 7 years now.

I have a Level 3 NVQ in lead adult social care and I was previously a Team Supervisor providing specialist residential care for adults with complex physical disabilities and learning disabilities.

I have the responsibility of growing our amazing team and am always trying to ensure we have the best carers in the industry to help us give quality driven person-centred care.

Frequently Asked Questions about Nurse Next Door

How many Carers does Nurse Next Door employ?

Nurse Next Door employs 58 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nurse Next Door to verify any information. View our terms and conditions. Nurse Next Door has an Enhanced Service - more info.