Nurse Next Door believes that customers want more than to just have their basic needs met. They want to feel happy, have a sense of purpose and make their own choices about what they want to do. Nurse Next Door believes seniors can age safely and happily at home and the care team goes the extra mile to make life better for you and your loved one.
That’s where Happier Ageing®...
Care Provided by Nurse Next Door
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £32
- Weekly Live-in Care Fees: from £1,425
Contact Nurse Next Door to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Nurse Next Door
- Private Owned
Person in charge
- Prashant Patel (Director)
Nurse Next Door Reviews (34)
Nurse Next Door has a Review Score of 9.9 (9.920) out of 10, based on 23 reviews in the last 2 years.
Over all time Nurse Next Door has 34 reviews.
Amazing customer service and support! Managers and so friendly and helpful. Could not recommend a better home care service in the whole of the UK! They've done an absolutely tremendous job looking after my mother she could not be happier!
You're very welcome! It's truly our privilege to care for your mum, and we're so grateful for your trust and kind words. We understand how important her well-being is, and we're committed to providing the best care possible. Thank you for your continued support - it means a lot to us.
I organised carers from Nurse Next Door to care for the needs of my father when he came out of hospital. They were very quick to put a care plan in place and the carers were helpful and friendly. The app is very useful. Being able to see that a visit has taken place and comments from the carer on the app, is very reassuring that my father has been well cared for. Overall we are very happy with their service and continue to use them.
Thank you for your kind words, the whole team loves to get great feedback like this so it is very much appreciated.
Mum lives 40 miles around the M25 from me. She is almost 92, although still extremely independent with bowls to go to and friends in her road, had suffered a few difficulties, some panicky moments feeling alone and so far away from us. When an approaching holiday left me feeling the need of backup, I found Nurse Next Door to help us out. A lovely girl visited who talked us through the service, offering social visits to full-blown regular care. Social visits with the option of being accompanied on a walk, to the town, shops, her bowls etc. seemed just what we needed. Plus I felt while I was away, if she needed it, Mum had people to call who could arrange a visit within the next day or so to help her out. This gave her more confidence. In actual fact the planned visits a couple of times a week were enough. She was very taken with the kindness and ease of being with the ladies who visited. I could check the app, and we found it a godsend. Thank you to everyone involved.
Hi, we really appreciate your kind words and it was a delight helping your mum and we all wish you and your family all the best for the future.
My dad was locked in his house by carers, it clearly stated on his care plan, by me that he shouldn't be locked in. The carer in question denied this accusation. Then over a period of 3 weeks, my dad had 16 different carers to see him. The care plan stated that he needed consistency (which he didn't have at the weekend). But on weekdays he did. Luckily, I was consistently checking the app to see who was visiting and for how long and regularly going in.
On one visit the carer for the weekend only visited for 13 minutes, instead of 30 minutes I paid for. Then on another visit, they had charged me twice, when only one carer had turned up. I sent emails and phoned the Manager. She responded to my email, not once did she ever return my call.
My dad ended up in hospital. I sent them an email explaining what had happened they never responded back at all.
Saying the above there are some really good carers, and not so good.
After a whole year, in Nov 23 you stated you were very happy with us and have records of over 24 calls and many emails between yourself/your sister and a...
Carers always meet my son's needs and are very friendly.
Thank you so much for your valuable feedback, very kind of you.
All's well.
Thank you for your feedback, it is very much appreciated.
Very pleased with the visits once a week for the general care and cleaning of used areas. Quality of companionship is also much valued, as much as the rooms being kept clean and tidy.
Thank you for your feedback, it is very much appreciated.
The care for my mum is wonderful, we have no concerns and just want to say thank you so much.
Thank you for your kind words, we are delighted that you are so happy with our service.
All staff are friendly and helpful. Thank you.
Thank you for the review, it is very much appreciated. We will relay your kind words and feedback back to the team.
Overall quite satisfied with the service given, although some carers are more caring and sensitive towards clients than others.
Thank you for taking the time to feedback, we always try and ensure all our carers are consistently good and will take your comments on board.
Carers are very kind and do a very excellent job.
Thank you for your kind words, it is really appreciated and the carers love looking after your parents.
They raised my spirits with their cheerful conversation and always arriving on time with a positive attitude. They went the extra mile, exceeding common sense and cheerfully did whatever I asked.
I shall miss them.
Thank you Anthea, it was a pleasure helping you and our carers will also miss you and if you need us again, you know where we are. Take care.
Overall, a very good service that largely addresses my brother's needs. Since the last review, I've seen a marked improvement in my brother's care and support. The only reason that I didn't give "excellent" to all ratings is that some improvement in weekend support is needed. Otherwise, good carers during the week and very professional management and office support - caring and effective. Many thanks.
Thanks for the great feedback, we are always looking to improve the service we provide to all our customers and will look into your brother's care to see how we can improve this.
Thanks to everyone who's been there for my nan and grandad.
Thank you, Jade, we are so glad that you are happy with the care we provide for your nan and grandad and will pass on your kind words to the carers.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 February 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Nurse Next Door.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Nurse Next Door.
Meet the Team (3)
As a Qualified Ophthalmic Optician for over 22 years, I helped Specsavers build their famous brand by owning and running 4 very successful businesses from 1998 to 2020. During this time, I developed extensive healthcare, retail and customer service skills, which led me to create the Care More brand in 2014 to provide exceptional care services every time.
As a company, we are always looking to improve our service and coverage in this important area of Healthcare. We are all very proud to have a good reputation with all the councils we work with, and we were also chosen to represent our field in the care sector by the Parliamentary Review Team
As a person I thrive on helping others. I’m enthusiastic about customer care and I value learning from others’ experiences. I have worked in the healthcare industry for 30 years and my direct involvement in working with and caring for customers, as both a qualified Optometrist and qualified Audiologist has helped me understand the importance of customer care, including the care of the whole family group.
Care More has developed a great team, which we are always looking to enhance, it’s a team I am very proud to be a part of.
I have worked in the social care industry for 7 years now.
I have a Level 3 NVQ in lead adult social care and I was previously a Team Supervisor providing specialist residential care for adults with complex physical disabilities and learning disabilities.
I have the responsibility of growing our amazing team and am always trying to ensure we have the best carers in the industry to help us give quality driven person-centred care.
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