What Type of Services does HeavenScent Care Services offer?

HeavenScent Care Services offers Home Care.

How many Carers does HeavenScent Care Services employ?

HeavenScent Care Services employs 26 carers.

HeavenScent Care Services, NBV Enterprise Centre, 6 David Lane, Nottingham, Nottinghamshire NG6 0JU

HeavenScent Care Services

NBV Enterprise Centre, 6 David Lane, Nottingham NG6 0JU

5 Reviews

Care Provided by HeavenScent Care Services

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands

Other Care Provided

Dementia
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Hourly Visiting Care Fees: from £21.25

A Competitive price for quality care service.

These prices are only a guideline, please contact HeavenScent Care Services to find out the exact price for your requirements.

Contact HeavenScent Care Services to get a personalised quote.

Funding Types Accepted

Private Funding (Self-funded)

Explain these funding types

Contact HeavenScent Care Services to get a personalised quote.

Review from Amy S (Daughter of Client) published on 10 November 2023 Submitted via Website • Report

Overall Experience

HeavenScent Care Services is a professional company.
From day one meeting with the care manager to discuss the care we required, she was so lovely and caring towards Mum, they were understanding of my mother's condition and the care needs she required. The care staff were amazing with her and Mum

felt really comfortable with them, we felt comfortable and trustworthy to leave Mum in the hands of the staff. They were always on time, friendly and knowledgeable on Mum's condition.
I highly recommend using their services you will not be disappointed!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Lynn T (Daughter of Client) published on 1 June 2021 Submitted via Website • Report

Overall Experience

These are not carers, just young kids who have no respect for the elderly. I had to have cameras put in and what I captured was unbelievable. No way would I recommend these. Weekends were a nightmare could never get hold of anyone in an emergency, took forever. A lot of the time I had to ring my mum

and talk to the young girls and tell them what to do as they just stood there asking my mum, who has Alzheimer's, what she wants them to do and she then gets confused as they should know what they should be doing. That is why they have a care plan but strikes me they can't be bothered to read it. I've seen the young ones go in and they don't even take their coats and backpacks off which I think is rude. Makes it look like they in a rush to get out of there. I had carers in to take some stress off me as I have had a stroke but all they did was cause me more stress. A safeguard was put in place and they were told they had to work by the book. I thought that's what they should have done from the start.

Reply from Ruth Alexander-Wright, Operations Manager at HeavenScent Care Services

Dear reviewer,
I am afraid that this review certainly does not reflects the practices of Heaven Scent Care Services Ltd. I understand that the decision to discontinue your mum's care might be…read more

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from S P (Wife of Client) published on 23 February 2021 Submitted via Postal Card • Report

Overall Experience

Not a lot to say very happy with the way they treat my husband, kind, pleasant, courteous to be with. Not got a bad word to say about them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from J B (Daughter-in-law of Client) published on 29 October 2019 Submitted via Postal Card • Report

Overall Experience

HeavenScent have been excellent care providers to my parents-in-law. Providing excellent professional care and support, they are always on hand when needed, and nothing is too much trouble. Thank you HeavenScent, for being there and making a positive difference.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from A L (Wife of Client) published on 29 October 2019 Submitted via Postal Card • Report

Overall Experience

I can unreservedly recommend this superb company for their excellent care provision. The dedication and kindness to their clients was completely extraordinary, and I will be forever in their debt for what they did to ease a difficult time.