Suites 1-3 Waterloo Court, 31 Waterloo Road, Wolverhampton WV1 4DJ
Owner : Gillz Care Ltd
Person in charge: Nobel Gill (Registered Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 250
Staff Languages (other than English): Punjabi Mirpuri, French, Hindi, Panjabi, Punjabi
Fees Guide: Vaired
Services Offered: 24 Hour Care • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home
Care Offered: Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service
Directions: Gillz Care Ltd can come to you for an initial no-obligation assessment. Whether you are in Hospital, your home etc.
Latest Care Quality Commission* Report on Gillz Care Ltd: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.5 out of 10 for Gillz Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Gillz Care Ltd in Google's Search Results – more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 48 months. (A 48 month period has been used as there were no positive reviews in the last 24 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Gillz Care Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3.00 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3.00, 2nd = 0.50, 3rd = 0.50, 4th = 0.25, 5th = 0.25, 6th = 0.10, 7th = 0.10, 8th = 0.10, 9th = 0.10, 10th = 0.10) ie an Home Care Agency needs 10 Reviews to receive the maximum score of 5 points.
If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.
The 1.5 Points relating to the number of positive Reviews for Gillz Care Ltd is based on 1 positive Reviews in the last 48 months and is calculated as follows:
3.00 = 3 then divided by 2 = 1.500
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
5 out of 5 from 1 Reviews over all timeGillz Care Ltd has a Review Score of 6.5 (6.500) out of 10 and an Average Rating of
Review submitted on 28 April 2016 from a Website Submission by Sarah B (Granddaughter of Client). on Thursday 28 April 2016 . Relates to March 2016.
Gillz Care, looked after my Grandad after a sudden admission to hospital. They provided personal care at home for him as soon as he was released from hospital, the staff are very well trained and are all friendly. They provided the best care that could wished for. He was very well looked after till the very last second and beyond, they supported all the family with our grief. All of the visits were well planned and documented accordingly. The carers all attended the funeral of Grandad, Which I thought was lovely. He got very attached to some of the carers and called them his angles or princesses. They were all so gently with him, in his fragile state. They treated Grandad with true loving care. The organisation themselves are very professional, and the whole team are fabulous. I will recommend Gillz Care to everybody. Whether you need a 30 minute call once a week or 24/7 live in care. They are brilliant. Thank you Gillz Care From the Bills Family.
How likely would you be to recommend Gillz Care Ltd? Extremely Likely