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In Caring Hands Cornwall

The Hub, 69 Fore Street, St Stephen, St Austell, Cornwall PL26 7NW
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In Caring Hands Cornwall, St Austell
In Caring Hands Cornwall, St Austell
In Caring Hands Cornwall, St Austell

In Caring Hands is a Cornwall based company which provides Home Care in St Austell and on the Roseland Peninsula and Live In Care across the county.

The care offered is personalised to suit the needs of the individuals. The team offer support with many services, including personal care, companionship, medication, moving and positioning and Dementia Care. They can offer permanent or respite cover as required.

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Care Provided by In Caring Hands Cornwall

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £33.58
Weekly Live-in Care£1,365 - £1,918

Contact In Caring Hands Cornwall to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Maria German (Registered Manager)

In Caring Hands Cornwall Reviews (3)

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8.9

In Caring Hands Cornwall has a Review Score of 8.9 (8.889) out of 10, based on 3 reviews in the last 2 years. Over all time In Caring Hands Cornwall has 3 reviews.

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Review from Edwin T (Husband of Client) published on 1 July 2026 Submitted via Website
Overall Experience

We have been using In Caring Hands for 9 months now. They are very supportive and helpful in caring for my wife (who has MS) and her personal needs. Always reliable and efficient, yet friendly too. Strongly recommended.

Reply from Lindsey Kneller, Deputy Manager at In Caring Hands Cornwall

Thank you for your lovely review. I'm glad you find our services to be reliable, efficient and friendly! If there is anything we can do to improve our management input, please do get in touch!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M M (Son of Client) published on 30 June 2026 Submitted via Website
Overall Experience

'In Caring Hands' has been caring for first my father and subsequently my mother for the past 18 months or so. In all that time the staff and management have been exemplary, attentive to the ever changing challenges that occur. The hands on staff, are well trained, and on a couple of occaisions have been critical in emergency situations. I am thankful of the support as the earned trust enables me personally to engage with my mother as a son not a carer. I do and will continue to recommend the service offer whenever possible.

Reply from Lindsey Kneller, Deputy Manager at In Caring Hands Cornwall

Thank you for your wonderful review. I'm so glad you would recommend the service and it's great to read positive feedback about both staff and management. I also appreciate your comment on training, we pride ourselves on ensuring our team are able to manage difficult situations, so this feedback is fantastic.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Marilyn T (Daughter of Client) published on 29 June 2026 Submitted via Website
Overall Experience

Caring Hands have visited my mum for a number of years now. They have always had mums best interest in mind and they provide a caring and reliable service that is both respectful and kind. They are prompt and pro active if I have any concerns about mums health or welfare, and they always get back to me with a response. I have recommended Caring Hands to my friends in the past who have found themselves in a similar position to myself and I would have no hesitation to continue to recommend them now.

Reply from Lindsey Kneller, Deputy Manager at In Caring Hands Cornwall

Thank you so much for your lovely review Marilyn, I'm so glad you are please with the service provided to Mum and we really appreciate you recommending us to friends.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for In Caring Hands Cornwall.

Accreditations

There are no accreditations posted yet for In Caring Hands Cornwall.

Meet the Team (6)

John Manlove
John ManloveJob Title:Managing DirectorJoined: 2016

John ensures that the teams are supported with the appropriate funding and resourced with the best equipment for the work that they carry out. He oversees the company's finances and HR function.

He has been working in business for over 15 years and has a background as a scientist.

Maria German
Maria GermanJob Title:Director / Registered ManagerJoined: 2016

After qualifying as a Registered General Nurse in 1991 and working in elder care, amongst other areas, Maria became a Community Nurse (1997), before undertaking her BSc (Hons) in Advanced Healthcare Practice in 2005. She has studied subsequent MSc-level modules to qualify as a Community Matron and extend her skills in management, medical and nursing practice.

Maria is involved in the assessment, care planning, implementation and evaluation of clients with complex needs, ensuring that the staff with the right skill set are appropriately matched to each client.

Luke Lawrence
Luke LawrenceJob Title:Director / Registered Manager for Learning Disability TeamJoined: 2017

Luke has more than 12 years’ experience working with people with learning disabilities and complex health needs, as well as people with life-limiting conditions and who need palliative care.

He has an NVQ Level 5 in Health and Social Care and extensive training and knowledge within this specialist area.

His role is to manage the LD team, including the staff who provide respite care, but he is often on the care team himself and enjoys delivering face-to-face care.

Lindsey Kneller
Lindsey KnellerJob Title:Deputy ManagerJoined: 2026

Lindsey joined us in 2026 to start our Live In Care service.

She has a Level 5 Diploma in Leadership and Management for Adult Care and comes with 18 years of experience and knowledge in the sector.

Lindsey manages the service, completing assessments, care plans and ensuring staff and client compliance.

Lindsey Brown
Lindsey BrownJob Title:Administration ManagerJoined: 2017

Lindsey has worked with In Caring Hands since 2017, initially working with the domiciliary care team. She has since progressed within the company and now works closely with the management teams.

Lindsey is an integral part of invoicing and payroll and supports the management team with any administrative needs.

Teigan Nicholls
Teigan NichollsJob Title:Care Coordinator - DomiciliaryJoined: 2021

Teigan completes both care visits and administration for our domiciliary service.

Teigan leads our client and team compliance, ensuring spot checks, supervisions and competencies are completed for the team, and care plans and risk assessments are accurate and kept up to date for clients.

Teigan also supports with our rota, ensuring the right carers are matched to the right clients.

Frequently Asked Questions about In Caring Hands Cornwall

How many Carers does In Caring Hands Cornwall employ?

In Caring Hands Cornwall employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact In Caring Hands Cornwall to verify any information. View our terms and conditions. In Caring Hands Cornwall has an Enhanced Service -more info.