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SOS Homecare St Helens

Worsley House, Windle Street, St Helens, Merseyside WA10 2BL
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SOS Homecare St Helens, St Helens
SOS Homecare St Helens, St Helens
SOS Homecare St Helens, St Helens

At SOS Homecare, the focus is on delivering trusted home care services that allow people to stay safe, comfortable, and independent within their own homes. Support is fully customised to each individual, taking into account their personal routines, preferences, and care requirements. From specialist support for complex conditions to friendly companionship visits, the team provides flexible care designed around the individual.

Care can be arranged for anything from brief half-hour visits...  

Care Provided by SOS Homecare St Helens

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£23.62 - £23.62

Our prices are charged per hour, payable either by direct debit or by card over the phone. Please contact the local office for up to date costs.

Contact SOS Homecare St Helens to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

SOS Homecare St Helens Reviews (1)

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6.5

SOS Homecare St Helens has a Review Score of 6.5 (6.500) out of 10, based on 1 reviews in the last 2 years. Over all time SOS Homecare St Helens has 1 review.

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Review from Sandra W (Client / Service User) published on 6 July 2026 Submitted via Website
Overall Experience

I feel that as a client I have loved SOS Homecare and there carers the office staff do listen to me in a way when I have issues they deal with the issues as quickly as possible its just recently that I feel that if staff are off ill they have decided that a certain carer who I asked to be stopped for the timing of the carer and to not send the Carer again the issue was that are not doing the full time with me as a client Carer who comes and does 10 minutes long when my period for carers to attend is 30 minutes they was stopped and Im now being given that Carer again Im not sure how this happened but apart from that issue everything else is great and no other issues

Reply from Charlotte Taylor, Managing Director at SOS Homecare St Helens

Thank you for your honest review Sandra. I have passed on the information to the local branch and this will get rectified for you. As an organisation we do encourage all staff to ensure they stay the call times so I will make sure this gets addressed.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 August 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

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There are no news items for SOS Homecare St Helens.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for SOS Homecare St Helens.

Accreditations

There are no accreditations posted yet for SOS Homecare St Helens.

Meet the Team (4)

Vivien Pudney
Vivien PudneyJob Title:Registered ManagerJoined: 2023

I have worked in care for 35years now. Before I transferred to care, I worked in a sewing factory. I then worked at Wigan Infirmary on the acute medical ward, which is when I realised I was made to work in care. I have worked my way up in different companies from Care Worker to Registered Manager. I transferred across to SOS Homecare in June 2023 as a Review and Assessment Officer. Since then, I have changed my role to Deputy Manager. I enjoy the management side of my role and have built up good relationships with the team. In October 2024, I became the Registered Manager for the St Helens branch.

Jacqueline O'Donnell
Jacqueline O'DonnellJob Title:Care CoordinatorJoined: 2023

I started working in care 30 years ago, and I haven't looked back. I used to work for St Helens council in the sports centre, and worked in a make-up factory. I transferred to SOS Homecare in 2023 as an On-Call Care Worker and have recently got a position in the office as a Care Coordinator. I have loved working for SOS Homecare as I feel like I am making a difference every day. I have had so many different training opportunities here, and I look forward to developing further in my professional career.

Olivia Barber
Olivia BarberJob Title:Care CoordinatorJoined: 2025

I have worked in care for 7 years; I was a Care Worker for 5 years and then got promoted to a supervisor. In September 2025, I joined SOS Homecare as a Care Coordinator. I love working for SOS Homecare as I love to be able to help people in the community. I have enjoyed building a lot of new relationships and gaining trust from carers and clients to be able to do the job that I do. I take pride in being approachable and organised.

Jenna Norton
Jenna NortonJob Title:Care CoordinatorJoined: 2021

I have worked as a Care Assistant for 8 years, and I joined SOS Homecare in 2021 as a Health Care Assistant, where I developed a strong passion for supporting others and delivering person-centred care. In July 2025, I progressed to the role of Care Coordinator, taking on greater responsibility in organising care and supporting both clients and staff. I am committed to providing compassionate, reliable care and making a positive difference in people's lives.

Frequently Asked Questions about SOS Homecare St Helens

How many Carers does SOS Homecare St Helens employ?

SOS Homecare St Helens employs 80 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SOS Homecare St Helens to verify any information. View our terms and conditions. SOS Homecare St Helens has an Enhanced Service -more info.