At SOS Homecare, the focus is on delivering trusted home care services that allow people to stay safe, comfortable, and independent within their own homes. Support is fully customised to each individual, taking into account their personal routines, preferences, and care requirements. From specialist support for complex conditions to friendly companionship visits, the team provides flexible care designed around the individual.
Care can be arranged for anything from brief half-hour visits...
At SOS Homecare, the focus is on delivering trusted home care services that allow people to stay safe, comfortable, and independent within their own homes. Support is fully customised to each individual, taking into account their personal routines, preferences, and care requirements. From specialist support for complex conditions to friendly companionship visits, the team provides flexible care designed around the individual.
Care can be arranged for anything from brief half-hour visits to around-the-clock 24-hour assistance. Available services include help with daily personal tasks, medication management, domestic duties, cooking and meal support, dementia care, end-of-life care, and general wellbeing support.
The SOS Homecare team is made up of carefully selected care professionals who complete a strict recruitment process before providing care. Enhanced DBS screening, professional references, and extensive training all form part of the company’s commitment to quality and safeguarding.
By providing compassionate and dependable support, SOS Homecare helps individuals continue living life on their own terms while receiving the assistance they need in a familiar environment.
Care Provided by SOS Homecare St Helens
Types of Home Care
Visiting Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
15 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Shopping Service / Errands
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£23.62 - £23.62
Our prices are charged per hour, payable either by direct debit or by card over the phone. Please contact the local office for up to date costs.
The price(s) shown are provided by the agency. Contact SOS Homecare St Helens for full pricing details and T&Cs.
Contact SOS Homecare St Helens to get a personalised quote:
SOS Homecare St Helens has a Review Score of 7.8 (7.750) out of 10, based on 2 reviews in the last 2 years. Over all time SOS Homecare St Helens has 2 reviews.
Review from Maxine R (Sister of Client) published on 8 September 2026 Submitted via Website•
Overall Experience
Excellent care provider Very pleased with care received My sister is very pleased with all her Carers from SOS Always polite and friendly and very professional. My sister always likes to engage with them in conversation daily .
Carers go the extra mile doing her hair most days
Excellent care provider Very pleased with care received My sister is very pleased with all her Carers from SOS Always polite and friendly and very professional. My sister always likes to engage with them in conversation daily .
Carers go the extra mile doing her hair most days
↩Reply from Charlotte Taylor, Managing Director at SOS Homecare St Helens
Thank you so much for your kind review Maxine. If there ever is anything we can do, then please reach out.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sandra W (Client / Service User) published on 6 July 2026 Submitted via Website•
Overall Experience
I feel that as a client I have loved SOS Homecare and there carers the office staff do listen to me in a way when I have issues they deal with the issues as quickly as possible its just recently that I feel that if staff are off ill they have decided that a certain carer who I asked to be stopped...
I feel that as a client I have loved SOS Homecare and there carers the office staff do listen to me in a way when I have issues they deal with the issues as quickly as possible its just recently that I feel that if staff are off ill they have decided that a certain carer who I asked to be stopped for the timing of the carer and to not send the Carer again the issue was that are not doing the full time with me as a client Carer who comes and does 10 minutes long when my period for carers to attend is 30 minutes they was stopped and Im now being given that Carer again Im not sure how this happened but apart from that issue everything else is great and no other issues
↩Reply from Charlotte Taylor, Managing Director at SOS Homecare St Helens
Thank you for your honest review Sandra. I have passed on the information to the local branch and this will get rectified for you. As an organisation we do encourage all staff to ensure they stay the call times so I will make sure this gets addressed.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 August 2018
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for SOS Homecare St Helens.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for SOS Homecare St Helens.
Accreditations
There are no accreditations posted yet for SOS Homecare St Helens.
Meet the Team (4)
Vivien PudneyJob Title Registered ManagerJoined 2023
I have worked in care for 35years now. Before I transferred to care, I worked in a sewing factory. I then worked at Wigan Infirmary on the acute...
I have worked in care for 35years now. Before I transferred to care, I worked in a sewing factory. I then worked at Wigan Infirmary on the acute medical ward, which is when I realised I was made to work in care. I have worked my way up in different companies from Care Worker to Registered Manager. I transferred across to SOS Homecare in June 2023 as a Review and Assessment Officer. Since then, I have changed my role to Deputy Manager. I enjoy the management side of my role and have built up good relationships with the team. In October 2024, I became the Registered Manager for the St Helens branch.
Jacqueline O'DonnellJob Title Care CoordinatorJoined 2023
I started working in care 30 years ago, and I haven't looked back. I used to work for St Helens council in the sports centre, and worked in a make-up...
I started working in care 30 years ago, and I haven't looked back. I used to work for St Helens council in the sports centre, and worked in a make-up factory. I transferred to SOS Homecare in 2023 as an On-Call Care Worker and have recently got a position in the office as a Care Coordinator. I have loved working for SOS Homecare as I feel like I am making a difference every day. I have had so many different training opportunities here, and I look forward to developing further in my professional career.
Olivia BarberJob Title Care CoordinatorJoined 2025
I have worked in care for 7 years; I was a Care Worker for 5 years and then got promoted to a supervisor. In September 2025, I joined SOS Homecare as...
I have worked in care for 7 years; I was a Care Worker for 5 years and then got promoted to a supervisor. In September 2025, I joined SOS Homecare as a Care Coordinator. I love working for SOS Homecare as I love to be able to help people in the community. I have enjoyed building a lot of new relationships and gaining trust from carers and clients to be able to do the job that I do. I take pride in being approachable and organised.
Jenna NortonJob Title Care CoordinatorJoined 2021
I have worked as a Care Assistant for 8 years, and I joined SOS Homecare in 2021 as a Health Care Assistant, where I developed a strong passion for...
I have worked as a Care Assistant for 8 years, and I joined SOS Homecare in 2021 as a Health Care Assistant, where I developed a strong passion for supporting others and delivering person-centred care. In July 2025, I progressed to the role of Care Coordinator, taking on greater responsibility in organising care and supporting both clients and staff. I am committed to providing compassionate, reliable care and making a positive difference in people's lives.
Frequently Asked Questions about SOS Homecare St Helens
How many Carers does SOS Homecare St Helens employ?
SOS Homecare St Helens employs 80 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SOS Homecare St Helens to verify any information. View our terms and conditions. SOS Homecare St Helens has an Enhanced Service -what an Enhanced Service includes.
