Routes Healthcare (Rochdale)

Unit K, Cedar House, Sandbrook Way, Rochdale OL11 1LQ
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9.3 4 Reviews
  • Routes Healthcare (Rochdale), Rochdale
Routes Healthcare has been supporting families across Rochdale and Heywood since 2009. The local team understands what it means to need care at home, and they're here to help people stay independent in the place they know best.

Based at Cedar House in Sandbrook Business Park, they support people across Rochdale town centre, Heywood, Littleborough, Milnrow, Wardle, Norden, Whitworth, Castleton, Spotland, Bamford, Shaw and Royton (postcodes OL10, OL11, OL12, OL15, OL16 and surrounding areas).

Care services include visiting care tailored to individual routines, live-in care for round-the-clock support, and respite care when family carers need time to rest. The team helps with personal care, medication reminders, meal preparation, dementia support, and genuine companionship.

Routes believes in honest conversations from the start. They offer free home assessments, clear pricing with no surprises, and care plans shaped around what matters most to each person. All carers are directly employed, fully vetted, and many live in the communities they serve.

When care is needed urgently, assessments can usually happen within 24-48 hours. The team works alongside local GPs and healthcare services to provide joined-up support.
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Care Provided by Routes Healthcare (Rochdale)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £21 – £35
  • Weekly Live-in Care Fees: £1260 – £2000

Quality Care That's Truly Affordable
Our transparent pricing reflects our commitment to delivering exceptional care while ensuring value for money.


Visiting Home Care from £21 per hour:
- Fully trained, dedicated carers
- Flexible support when you need it
- Personalised to your routines
- No hidden costs or surprises


Live-in Care from £1,260 weekly:
- Round-the-clock dedicated support
- One-to-one personalised care
- Maintain your independence at home
- Complete peace of mind for you and your family

These prices are only a guideline, please contact Routes Healthcare (Rochdale) to find out the exact price for your requirements.

Contact Routes Healthcare (Rochdale) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Routes Healthcare (Rochdale) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Lee Edgerton (Registered Manager)

Routes Healthcare (Rochdale) Reviews (4)

9.3

Routes Healthcare (Rochdale) has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Routes Healthcare (Rochdale) has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 3
  • 4
  • 4
  • 0
Reviewer Connection to Routes Healthcare (Rochdale)
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from Adel R (Niece of Client) published on 2 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Your carers were absolutely amazing in the care I witnessed for my poorly Uncle. They made his last days on this earth comfortable and their compassion and empathy is to be commended.
My Aunty would have struggled without your service which also meant that my Uncle could stay at home with loved ones
surrounding him in his own environment.
I flew from Australia to assist my family at this time and I met some of your friendly staff.
I am truly thankful for the support that you provided for my UK family in their hardest moments.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mavis L (Wife of Client) published on 2 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When the carer's first came from Routes in mid October 25 they instantly put my mind at ease ,after trying to look after my lovely husband ( who was very ill 24/7 ) i was beginning to think that I would have to go back on my promise to keep him at home because I could not manage the care he needed any
more . Every one of the carer's who came 3 time's a day until boxing day night were, without exception absolutely brilliant , really caring professional people for whom nothing was too much trouble I thank them all from the bottom of my heart. .
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sonja B (Friend of Client) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As part of the Palative care discharge from hospital the service of 2 carers was provided for 4 visits a day.
The assigned ladies provided a caring digified professional service communicating with the client at all times evan during periods when verbal response was not possible contributing to ensuring
that the client was comfortable.
I am very greatful for the support they provided during a very difficult time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Joyce M (Wife of Client) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers were kind and thoughtful. Nothing was ever too much trouble. We never felt they were rushing. My husband enjoyed their visits. I would recommend this service to anyone requiring home care.
Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Rochdale)We're so happy to hear your husband enjoyed his visits from our carers. Thank you for a lovely review, we really appreciate it.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Routes Healthcare (Rochdale) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Routes Healthcare (Rochdale) is calculated as follows: ( (21 Excellents x 5) ) ÷ 21 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Routes Healthcare (Rochdale) is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Routes Healthcare (Rochdale)

How many Carers does Routes Healthcare (Rochdale) employ?

Routes Healthcare (Rochdale) employs 80 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Routes Healthcare (Rochdale) to verify any information. View our terms and conditions. Routes Healthcare (Rochdale) has an Enhanced Service - more info.