Home Care Providers Owned by Routes Healthcare

They were always punctual, went beyond the normal tasks in checking and made good suggestions as to how to better support my mothers comfort.

I can't praise Amy and the service enough

So relieved, we found a service provider that listened to what mum needed and matched the perfect PA to mum. Routes care package was just what was needed, tailored to the specific requirements we needed. Mum loves Deborah who was matched to mum, she's fitted in so well. Great communication keeping us in the loop. App so easy to use too. Well done Routes, and thank you.

We are very, very pleased with the service we're receiving from Routes Healthcare (Kirklees). A professional, caring, respectful team who are always polite and helpful. We would 100% recommend Route. The app is an amazing tool, where we can see who and when staff will be attending and what care has been put into place at each visit. We wouldn't be able to manage without Routes. Thank you.

I just wanted to thank all those who cared for my dad during the last 3 weeks of his life. Everyone who looked after him did so compassionately and respectfully. I would like to say a special thank you to Mel & Naomi who went above & beyond for him, and were also there for myself and my brother towards the end when it got emotionally tough for us both. Thank you.

My partner who passed away in January 2026 only received support for 10 days. I found them very accommodating as some day he was to ill to have any help and they were very flexible with visits. The staff were all professional in there approach to dealing with him and myself.

My mum was suffering from terminal cancer and was unable to get out of bed. We had carers coming in 4 times a day to help with mum making her comfortable in bed and washing her. We had one carer who went above and beyond his role washing and drying my mums hair for her. He will always have a special place in our hearts for making mum look her best in her last few weeks of her life. My mum passed away suddenly and sooner than we thought but we would like to say a big thank you to the carers who helped to care for mum.

Gavin

I am truly thankful for the support that you provided for my UK family in their hardest moments.

When the carer's first came from Routes in mid October 25 they instantly put my mind at ease ,after trying to look after my lovely husband ( who was very ill 24/7 ) i was beginning to think that I would have to go back on my promise to keep him at home because I could not manage the care he needed any more . Every one of the carer's who came 3 time's a day until boxing day night were, without exception absolutely brilliant , really caring professional people for whom nothing was too much trouble I thank them all from the bottom of my heart. .

I am very greatful for the support they provided during a very difficult time.

But the staff do have all the training and I think even a little more then legally required including the very important Oliver training on autism and learning disabilities

All in all I would recommend Routes care agency.I

My mam gets four calls a day from yourselves and I would just like to say how lovely all the staff is especially Charlotte and Karissa as there level of care towards my mam is outstanding and they always make sure my mam is happy and content before they leave her. They always go above and beyond with the care and we cannot them enough. We are forever grateful to have routes as my mams main carers.

All the carers were kind and thoughtful. Nothing was ever too much trouble. We never felt they were rushing. My husband enjoyed their visits. I would recommend this service to anyone requiring home care.

I highly recommend Routes for all your loved ones care needs.

Routes have provided my mum with excellent care from February 2025. All the carers our friendly and have made my mum as comfortable as possible I would recommend going with Routes if you are looking for care for a family member

My carer really looks after me, she does my shopping and helps me do my shopping list or tells me what I'm running low on. She does my domestic cleaning as I'm unable to. My washing gets done weekly.

I am most grateful to Routes Heathcare (Kirklees) for the service provided to me, a service user with a terminal cancer diagnosis, in slow but steady decline. My needs are quite limited at the moment but continue to increase as the cancer progresses. Every carer visiting me from Routes Healthcare is helpful, compassionate and understanding and with whom I have struck up great friendships. I cannot recommend Routes Healthcare (Kirklees) highly enough. Please keep up the good work.

The carers from Routes Healthcare are absolutely amazing. They help me a lot with my morning routine. Also, every carer is a breath of fresh air in the morning. I feel that I can talk to them easily without feeling stressed out. I would truly be lost without them. There is nothing for them to improve on as they are excellent. Routes Healthcare will definitely get a huge thumbs up from me and I would recommend them to anyone that needs care at home.