Average costs for home care provided by Routes Healthcare by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Routes Healthcare, based on 10 out of their 10 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide .

How many Agencies does Routes Healthcare own?

Routes Healthcare own 10 Agencies.

Which Routes Healthcare Agencies have the highest review score?

Routes Healthcare (Kirklees) , Routes Healthcare (Wirral) & Routes Healthcare (Preston) have the highest review score.

Routes Healthcare | 10 Home Care Providers

Review of
Routes Healthcare (Sunderland)
from Kelly H (Daughter of Client) published on 16 October 2025 Submitted via Website • Report

Overall Experience

My mam gets four calls a day from yourselves and I would just like to say how lovely all the staff is especially Charlotte and Karissa as there level of care towards my mam is outstanding and they always make sure my mam is happy and content before they leave her. They always go above and beyond with

the care and we cannot them enough. We are forever grateful to have routes as my mams main carers.

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Sunderland)

Charlotte, Karissa and the care team will be so pleased to read this - we're so proud of our carers for everything they do. It's clear your mam means the world to you, and knowing our team makes her…read more

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Review of
Routes Healthcare (Rochdale)
from Joyce M (Wife of Client) published on 18 August 2025 Submitted via Website • Report

Overall Experience

All the carers were kind and thoughtful. Nothing was ever too much trouble. We never felt they were rushing. My husband enjoyed their visits. I would recommend this service to anyone requiring home care.

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Rochdale)

We're so happy to hear your husband enjoyed his visits from our carers. Thank you for a lovely review, we really appreciate it.

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Review of
Routes Healthcare (Burnley)
from Hamad S (Son of Client) published on 13 August 2025 Submitted via Website • Report

Overall Experience

My mum has been with Routes Healthcare since April 2023. Routes now do feeding and all medications for my mum. I just wanted to highlight the great experience that I have had since this has been done over a week ago.
The carers are and have always been seen ,respected and treated as an extension to

our family. This results in the best care from April 2023 to present.. and every carer, be it 1 visit call or regular..have all delivered the highest standard of care,with both of our needs respected,that care given with her dignity upheld, privacy, gentleness, kindness, confidentiality, active listening, using visual communication skills to understand my mum who is non verbal and end of life. Respect of her cultural needs always maintained . Feeding mum via a unique, bespoke syringe is something every carer has done perfectly. Thank you.
She even has her own bed hair salon and hair styles that are signatures of each carers.
I highly recommend Routes for all your loved ones care needs.

Reply from Cherelle Mcclafferty, Marketing Lead at Routes Healthcare (Burnley)

Thank you for this beautiful review about your mum's care journey with us. We're incredibly proud of our carers who have clearly embraced your mum with such genuine understanding and compassion.The…read more

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Review of
Routes Healthcare (Preston)
from R H (Daughter of Client) published on 6 August 2025 Submitted via Website • Report

Overall Experience

Routes have provided my mum with excellent care from February 2025. All the carers our friendly and have made my mum as comfortable as possible I would recommend going with Routes if you are looking for care for a family member

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Review of
Routes Healthcare (Preston)
from Jakki U (Client) published on 25 July 2025 Submitted via Website • Report

Overall Experience

My carer really looks after me, she does my shopping and helps me do my shopping list or tells me what I'm running low on. She does my domestic cleaning as I'm unable to. My washing gets done weekly.

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Review of
Routes Healthcare (Kirklees)
from Philippa D (Client) published on 24 July 2025 Submitted via Website • Report

Overall Experience

I am most grateful to Routes Heathcare (Kirklees) for the service provided to me, a service user with a terminal cancer diagnosis, in slow but steady decline. My needs are quite limited at the moment but continue to increase as the cancer progresses. Every carer visiting me from Routes Healthcare is

helpful, compassionate and understanding and with whom I have struck up great friendships. I cannot recommend Routes Healthcare (Kirklees) highly enough. Please keep up the good work.

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Review of
Routes Healthcare (Kirklees)
from Vicky B (Client) published on 11 July 2025 Submitted via Website • Report

Overall Experience

The carers from Routes Healthcare are absolutely amazing. They help me a lot with my morning routine. Also, every carer is a breath of fresh air in the morning. I feel that I can talk to them easily without feeling stressed out. I would truly be lost without them. There is nothing for them to improve

on as they are excellent. Routes Healthcare will definitely get a huge thumbs up from me and I would recommend them to anyone that needs care at home.

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Review of
Routes Healthcare (Kirklees)
from P B (Son of Client) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

We started care for our 99 yo mother some weeks ago. At first we had different carers in and they were fine but my mother was confused at all different faces coming in. Then two staff members and my mother (and us) really like them so I requested them to be our regular carers. They really lift our mother's

spirit and are very respectful and thorough. I think they should train all your carers in future! Pay them more too!! The only negatives that when I call the phone line is really terrible and I can't hear what is being said.

Reply from Lee Edgerton, Registered Manager at Routes Healthcare (Kirklees)

Thank you for your feedback. I am glad we found regular carers that have connect with Mum. I will ensure this feedback is passed on.

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Review of
Routes Healthcare (Kirklees)
from M W (Client) published on 8 July 2025 Submitted via Website • Report

Overall Experience

Every carer without exception, continue to give me excellent assistance and advice ,and I would specifically like to mention one in particular ,who is a fine example for all.Please convey my continued thanks to everyone at Routes , especially to those fine folk who visit .

Reply from Lee Edgerton, Registered Manager at Routes Healthcare (Kirklees)

Thank you for the lovely feedback! We will make sure this is passes on to all involved

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Review of
Routes Healthcare (Kirklees)
from Irene C (Wife of Client) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

My husband came out of hospital March 2024 when two carers came along to look after him. Two staff members along with my own family I have to say they were fantastic from day one to the end of my husbands life myself and my family were very grateful i do no for a fact my husband loved them to pieces

they were part of my family and still are today. Yours faithfully.

Reply from Lee Edgerton, Registered Manager at Routes Healthcare (Kirklees)

Thank you so much for the feedback. Its wonderful to hear how much your husband connected with the carers

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Review of
Routes Healthcare (Kirklees)
from Lesley L (Wife of Client) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

Regular carers superb on their days, when they do not come girls are good but timings terrible. This needs to be addressed, it's not fair us waiting over 1-2 hours till they come. On the whole A-OK.

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Review of
Routes Healthcare (Blackpool)
from Agnes H (Daughter of Client) published on 1 July 2025 Submitted via Website • Report

Overall Experience

The service that my Mother receives from Routes Healthcare is of the utmost quality and skill from the regular Carers that frequent my Mother on a daily basis. The care they provide to Mum is second to none and I would have no hesitation in recommending Routes Healthcare to anyone who is seeking diligence,

care and attention to detail.

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Blackpool)

Thank you so much for this review, we're really pleased to hear how wonderful our care team have been for your mum.

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Review of
Routes Healthcare (Kirklees)
from E S (Daughter of Client) published on 27 June 2025 Submitted via Website • Report

Overall Experience

My brother and I took it in turns to live in with Dad when he was discharged from hospital for palliative care at home. Routes came out to assess his needs and provided 4 visits a day to help with washing, going to the toilet (commode) and medication. Towards the end they reassessed his needs and provided

two carers per visit. The staff were caring (special mention to the very lovely carer), listened to Dad's wishes and treated him with dignity and respect. They helped us to make Dad's last few weeks more comfortable - thank you!

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Kirklees)

We're really pleased that we were able to support your dad, especially during his last few weeks when comfort matters most. We'll be sure to pass on your wonderful feedback to our carers also :)

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Review of
Routes Healthcare (Wirral)
from C S (Daughter of Client) published on 19 June 2025 Submitted via Postal Card • Report

Overall Experience

Every member of your staff are absolutely amazing. I never have to worry about mum when she is in there care. Everyone of them are happy, respectful and show a lot of care towards my mum. I couldn't ask for a better company they deserve a bonus.

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Wirral)

This is wonderful to hear! Thank you so much for your lovely review :)

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Review of
Routes Healthcare (Kirklees)
from Joyce F (Wife of Client) published on 13 June 2025 Submitted via Website • Report

Overall Experience

All staff who came to care for my husband were friendly, sociable and compassionate. Staff attended promptly and provided care efficiently taking into account my husband's needs and condition. They provided support at a difficult time.

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Kirklees)

Thank you for your kind review, we're really pleased to hear our care team were able to support you and your husband. :)

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Review of
Routes Healthcare (Kirklees)
from Mark L (Son of Client) published on 30 May 2025 Submitted via Website • Report

Overall Experience

Dad has been made to be centre of attention by all the care team, we are very pleased with this and would recommend Routes as a partner in the care of others too. Information good too.
On behalf of our family, a very BIG THANK YOU to Dads care team.....

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Kirklees)

What wonderful words for our care team - we're so proud of them! Your feedback means everything so thank you very much :)

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Review of
Routes Healthcare (Kirklees)
from S O (Daughter of Client) published on 22 May 2025 Submitted via Website • Report

Overall Experience

During an incredibly difficult time, we were reassured by the level of care our father received. Our father was a very private & independent man and the staff respected this. Two of the ladies who came often really made a difference & we can't thank them enough for how they made our father feel and

making it as comfortable as possible for him. This care & effort went a long away & we will forever be grateful. Thank you.

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Kirklees)

Thank you so much for your kind words about our carers, we really love hearing how much they were able to help your family during this time. We'll be sure to pass on your feedback.

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Review of
Routes Healthcare (Kirklees)
from Suzanne I (Daughter of Client) published on 21 May 2025 Submitted via Website • Report

Overall Experience

On the whole we have been very happy with Routes healthcare
The staff are always prompt and friendly, and the regular carers always keep me or my brothers informed of any changes or concerns that they may have
My father has a good relationship with the regular carers and they in turn are attentive

to his needs
I would definitely say that the key service satisfaction is having 'regular carers' .

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Kirklees)

Thank you for your feedback and kind words, we really appreciate it. All the best for your family :)

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Review of
Routes Healthcare (Kirklees)
from Linda B (Mother of Client) published on 20 May 2025 Submitted via Website • Report

Overall Experience

I have a good relationship with the staff that come to do my daughters care, especially two carers in particular,t hey go above and beyond for her .also they include myself and my family in all they do which I very much appreciate

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Kirklees)

Thank you so much for your kind words. We'll be sure to pass this on to your two carers who support your daughter and your family. It's always lovely to hear about the difference they make.

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Review of
Routes Healthcare (Wirral)
from D C (Daughter of Client) published on 20 May 2025 Submitted via Postal Card • Report

Overall Experience

Absolutely love everything about the service. Everyone is amazing and treat us and dad with respect and care.

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Wirral)

Thank you so much for your lovely review, we're really happy to hear the difference our care professionals make for your family.

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Type of Care Provided	Average Weekly Cost
Visiting Care (hourly)	£21
Live-in Care (weekly)	£1,260

Home Care Providers Owned by Routes Healthcare

Routes Healthcare Locations (10)

Routes Healthcare Reviews (25)

Reviews posted for members of Routes Healthcare

Routes Healthcare (Sunderland)

Routes Healthcare (Rochdale)

Routes Healthcare (Burnley)

Routes Healthcare (Preston)

Routes Healthcare (Preston)

Routes Healthcare (Kirklees)

Routes Healthcare (Kirklees)

Routes Healthcare (Kirklees)

Routes Healthcare (Kirklees)

Routes Healthcare (Kirklees)

Routes Healthcare (Kirklees)

Routes Healthcare (Blackpool)

Routes Healthcare (Kirklees)

Routes Healthcare (Wirral)

Routes Healthcare (Kirklees)

Routes Healthcare (Kirklees)

Routes Healthcare (Kirklees)

Routes Healthcare (Kirklees)

Routes Healthcare (Kirklees)

Routes Healthcare (Wirral)

Awards / Recognitions (0)

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Frequently Asked Questions about Routes Healthcare

Costs for home care providers owned by Routes Healthcare

How many Agencies does Routes Healthcare own?

Which Routes Healthcare Agencies have the highest review score?

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