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Routes Healthcare (Wirral)

Gateway House, New Chester Road, Bromborough, Wirral CH62 3NX
Routes Healthcare (Wirral) Logo
Routes Healthcare (Wirral) logo
We have been shown the utmost courtesy and professional support.Jim T(Husband of Client/Service User)
Routes Healthcare (Wirral), Wirral
veryone is amazing and treat us and dad with respect and care.D C(Daughter of Client/Service User)
Routes Healthcare (Wirral), Wirral
I am very happy with Routes and the care I receive.Denise J(Client / Service User)
Routes Healthcare (Wirral), Wirral

Routes Healthcare Wirral provides exceptional home care and live-in care services that enable people to maintain independence in their own homes. The team delivers care with genuine compassion and clinical expertise, focusing on enhancing quality of life while respecting individual preferences.

Care professionals take time to understand each person's unique needs, creating personalised care plans that reflect their daily routines, interests and priorities. All team members undergo thorough vetting, comprehensive training...  

Care Provided by Routes Healthcare (Wirral)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £30 - £35
  • Weekly Live-in Care Fees: £1,260 - £2,000
Visiting Home Care from £30 per hour:
- Fully trained, dedicated carers
- Flexible support when you need it
- Personalised to your routines

- No hidden costs or surprises

Live-in Care from £1,260 weekly:
- Round-the-clock dedicated support
- One-to-one personalised care
- Maintain your independence at home

- Complete peace of mind for you and your family

The price(s) shown are provided by the agency. Contact Routes Healthcare (Wirral) for full pricing details and T&Cs.

Contact Routes Healthcare (Wirral) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Harriet Woodcock (Care Manager)

Routes Healthcare (Wirral) Reviews (5)

9.4

Routes Healthcare (Wirral) has a Review Score of 9.4 (9.357) out of 10, based on 5 reviews in the last 2 years. Over all time Routes Healthcare (Wirral) has 5 reviews.

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Review from Sian C (Client / Service User) published on 24 December 2025 Submitted via Website
Overall Experience
I'm a service users currently with routes been wigh them almost 8 years the team of carers that I have are amazing I genuinely love and care for them like family since ive been with them they have helped me gain more and more independence and more confidence im living the best I have in my adult life (currently 35)
However leadership has always been a problem with office staff turnover being very very high the last manger that left us over the summer really changed things around and got things running as it should however opposed to that we were she set up clear goals and expectations she was here a couple of years now that shes left things are not run as smoothly or as consistent as they were

But the staff do have all the training and I think even a little more then legally required including the very important Oliver training on autism and learning disabilities

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Review from C S (Daughter of Client) published on 19 June 2025 Submitted via Postal Card
Overall Experience

Every member of your staff are absolutely amazing. I never have to worry about mum when she is in there care. Everyone of them are happy, respectful and show a lot of care towards my mum. I couldn't ask for a better company they deserve a bonus.

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Wirral)

This is wonderful to hear! Thank you so much for your lovely review :)

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Review from D C (Daughter of Client) published on 20 May 2025 Submitted via Postal Card
Overall Experience

Absolutely love everything about the service. Everyone is amazing and treat us and dad with respect and care.

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Wirral)

Thank you so much for your lovely review, we're really happy to hear the difference our care professionals make for your family.

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Management
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Value for Money
Review from Denise J (Client / Service User) published on 15 May 2025 Submitted via Postal Card
Overall Experience

I am very happy with Routes and the care I receive.

Reply from Cherelle Mcclafferty, Marketing at Routes Healthcare (Wirral)

Thank you so much for your 5-star review! Very happy to hear our care is making a difference for you.

Staff
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Management
Treated with Dignity
Value for Money
Review from Jim T (Husband of Client) published on 7 May 2025 Submitted via Postal Card
Overall Experience

My wife has had the services and support of Routes Healthcare since May 2021. We have been shown the utmost courtesy and professional support. As my wifes main carer, I too have come to truly appreciate the way we care supported. My wifes condition has been enhanced by the care she has been shown. The administration staff have also done so much for us over the years. We are very grateful to all concerned. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 July 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (2)

News
  • Posted: Friday 11 Jul 2025We're absolutely delighted to share that our Training Academy has won 'Learning Initiative of the Year' at the British Training Awards 2025! The British Training Awards celebrate the very best...
  • Posted: Tuesday 11 Mar 2025When considering care options, there's something truly special about remaining in the place where memories have been created, surrounded by familiar treasures and comforts. At Routes Healthcare Wirral, we're delighted...

Awards / Recognitions (2)

  • Recipient: Routes Healthcare (Wirral)Date: Tuesday 08 Jul 2025
  • Recipient: Routes Healthcare (Wirral)Date: Monday 12 Aug 2024

Meet the Team (1)

Harriet Woodcock Job Title: Home Care Manager Joined: 2025
Harriet Woodcock

Harriet brings over 15 years of care experience to her role leading our Wirral Home Care Hub. Care runs in her family - she grew up living and working in her family's residential care home, learning every aspect of the business from the ground up.

Frequently Asked Questions about Routes Healthcare (Wirral)

How many Carers does Routes Healthcare (Wirral) employ?

Routes Healthcare (Wirral) employs 53 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Routes Healthcare (Wirral) to verify any information. View our terms and conditions. Routes Healthcare (Wirral) has an Enhanced Service - more info.