Home Care Provider Owned by Routes Healthcare in West Yorkshire

I am most grateful to Routes Heathcare (Kirklees) for the service provided to me, a service user with a terminal cancer diagnosis, in slow but steady decline. My needs are quite limited at the moment but continue to increase as the cancer progresses. Every carer visiting me from Routes Healthcare is

The carers from Routes Healthcare are absolutely amazing. They help me a lot with my morning routine. Also, every carer is a breath of fresh air in the morning. I feel that I can talk to them easily without feeling stressed out. I would truly be lost without them. There is nothing for them to improve

We started care for our 99 yo mother some weeks ago. At first we had different carers in and they were fine but my mother was confused at all different faces coming in. Then two staff members and my mother (and us) really like them so I requested them to be our regular carers. They really lift our mother's

My husband came out of hospital March 2024 when two carers came along to look after him. Two staff members along with my own family I have to say they were fantastic from day one to the end of my husbands life myself and my family were very grateful i do no for a fact my husband loved them to pieces

My brother and I took it in turns to live in with Dad when he was discharged from hospital for palliative care at home. Routes came out to assess his needs and provided 4 visits a day to help with washing, going to the toilet (commode) and medication. Towards the end they reassessed his needs and provided

During an incredibly difficult time, we were reassured by the level of care our father received. Our father was a very private & independent man and the staff respected this. Two of the ladies who came often really made a difference & we can't thank them enough for how they made our father feel and

On the whole we have been very happy with Routes healthcare
The staff are always prompt and friendly, and the regular carers always keep me or my brothers informed of any changes or concerns that they may have
My father has a good relationship with the regular carers and they in turn are attentive

My mum only had carers for a very short time, however they came 4 times a day. On all visits the staff were nothing short of amazing with mum. They showed compassion whilst ensuring she received the best care possible. I know she really appreciated the care she received. Such is the friendliness of

I would just like to thank you to all the staff that looked after my Dad.
They were all amazing. The care that was given was excellent. They were all respectful and empathetic to our situation right up until the very end.
Please pass on our love and regards to all the carers who helped us through