Routes Healthcare (Burnley)

Office 16, Northbridge House, Elm Street Business Park, Burnley BB10 1PD
Review Us
7.8 1 Review
  • Routes Healthcare (Burnley), Burnley
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £21 – £35
  • Weekly Live-in Care Fees: £1260 – £2000

Quality Care That's Truly Affordable
Our transparent pricing reflects our commitment to delivering exceptional care while ensuring value for money.


Visiting Home Care from £21 per hour:
- Fully trained, dedicated carers
- Flexible support when you need it
- Personalised to your routines
- No hidden costs or surprises


Live-in Care from £1,260 weekly:
- Round-the-clock dedicated support
- One-to-one personalised care
- Maintain your independence at home
- Complete peace of mind for you and your family

These prices are only a guideline, please contact Routes Healthcare (Burnley) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Sharon Lindley (Head of Home Care)
Are you the Owner/Manager of Routes Healthcare (Burnley)? View your Advertising Options

Routes Healthcare (Burnley) Reviews (1)

7.8

Routes Healthcare (Burnley) has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Routes Healthcare (Burnley) has 1 review.

Overall Experience
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Reviewer Connection to Routes Healthcare (Burnley)
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Total of 1, showing 1-1
Review from Hamad S (Son of Client) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been with Routes Healthcare since April 2023. Routes now do feeding and all medications for my mum. I just wanted to highlight the great experience that I have had since this has been done over a week ago.
The carers are and have always been seen ,respected and treated as an extension to
our family. This results in the best care from April 2023 to present.. and every carer, be it 1 visit call or regular..have all delivered the highest standard of care,with both of our needs respected,that care given with her dignity upheld, privacy, gentleness, kindness, confidentiality, active listening, using visual communication skills to understand my mum who is non verbal and end of life. Respect of her cultural needs always maintained . Feeding mum via a unique, bespoke syringe is something every carer has done perfectly. Thank you.
She even has her own bed hair salon and hair styles that are signatures of each carers.
I highly recommend Routes for all your loved ones care needs.
Reply from Cherelle Mcclafferty, Marketing Lead at Routes Healthcare (Burnley)

Thank you for this beautiful review about your mum's care journey with us. We're incredibly proud of our carers who have clearly embraced your mum with such genuine understanding and compassion.The respect and dignity you've described is exactly what we strive for in every home we visit. Your mum clearly receives care that honours who she is, and that's what matters most to us.Thank you for trusting us with her care and for taking time to share your experience.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Routes Healthcare (Burnley) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Routes Healthcare (Burnley) is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Routes Healthcare (Burnley) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Routes Healthcare (Burnley)

What Type of Services does Routes Healthcare (Burnley) offer?

Routes Healthcare (Burnley) offers Home Care.

How many Carers does Routes Healthcare (Burnley) employ?

Routes Healthcare (Burnley) employs 70 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Routes Healthcare (Burnley) to verify any information. View our terms and conditions. Routes Healthcare (Burnley) has an Basic Service - more info.