Right at Home (Preston & South Ribble) is a trusted, family-owned home care provider supporting clients across Ashton-on-Ribble, Bamber Bridge, Croston, Fulwood, Garstang, Hesketh Bank, Ingol, Kirkham, Leyland, Longton, Lostock Hall, Much Hoole, New Longton, Penwortham, Preston, Tarleton, Walmer Bridge and Walton-le-Dale. The service is nurse-led and overseen by co-owner and Director of Care, a former NHS Head of Nursing & Allied Health Professionals with more than 25 years of...
Care Provided by Right at Home (Preston & South Ribble)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Weekly Live-in Care Fees: £1,650 - £1,650
Please contact the office to find out more about our fees.
Contact Right at Home (Preston & South Ribble) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Right at Home UK
- Private Owned
Person in charge
- Lowri Lloyd-Preston (Registered Manager)
Right at Home (Preston & South Ribble) Reviews (55)
Right at Home (Preston & South Ribble) has a Review Score of 9.4 (9.437) out of 10, based on 8 reviews in the last 2 years.
Over all time Right at Home (Preston & South Ribble) has 55 reviews.
My Dad has loved having the visits, they have helped him to feel less isolated as well as benefitting from physical care. We feel very lucky to have found the team and feel we can talk to them at any time about my Dad's evolving needs. Would highly recommend.
Thank you very much for your feedback. The care team will be delighted to hear your feedback. There is not a day goes by where we don't look at what we can do better. We are constantly striving to improve the quality of our care and service to the wider family. It is great to get this feedback. Thank you very much.
My wishes are recrded to enable the carers I prefers. Occasionally this does not happen.
Thank you very much for your feedback. We do everything we can to schedule calls at preferred times with preferred carers however, short notice sickness can necessitate changes so that all of our clients receive the care they require. We do everything we can to minimise disruption.
Mihiri Very good - helped unpack and put clothes away - traveled from America. Jenny very good this morning supported to get Dr surgery and new bus pass.
As you may notice the 'Value for Money' square is no ticked. This is because I feel overall services are now too expensive. However it is split into two sections - the carers who are very good and the organisers whose efforts are rather chaotic at times
Thank you for your feedback. A 11% increase in the cost of employment in April 2025 due to the national minimum wage increase and a significant increase in employers' national insurance contributions has put significant cost pressures on the whole of the sector, resulting in an unavoidable...
The carers go above and beyond to make sure you retain your dignity whilst receiving the best care possible. I am very happy to recommend the Right at Home care company to everyone. The office does everything possible to fit your care around any appointments or plans you have. Everyone is friendly but professional.
Thank you for your feedback. The team work hard to schedule care calls around your appointments / plans and they will be pleased to know that you appreciate their efforts.
Have used Right at Home for providing companionship visits and care for my mum for the last 12 months and they have been excellent. Mum has really enjoyed their visits, she is treated with kindness and respect and whenever I've needed extra support for mum they've always been there and happy to help. I must mention particularly mum's favourite carer, she has been absolutely fabulous with mum, nothing has been too much trouble and she has always gone out of her way to help me support mum. She very quickly built a good relationship with my mum, who felt very comfortable and safe with her. I would highly recommend her.
Thank you for taking the time to share your feedback. It is a pleasure to care for your Mum and I am delighted to hear that nothing is too much trouble for our carers with their support of your Mum. We really appreciate the fact that we have wonderful carers that want to do their very best for our clients.
The management team was the best I dealt with from a distance. They provided a detailed care plan and cost estimates, which were immensely helpful in making informed decisions. They even arranged for a taxi service from the Airport and ensured seamless communication throughout the process.
Their all-round professionalism and commitment to high-quality care reassured me that my brother was in capable hands. The seamless handling of his arrival from five thousand miles away is commendable.
Thank you for your wonderful feedback. It is a pleasure supporting your Brother and making all the arrangements, anything we can do to take pressure off you and your family. We have the belief that we don't just look after our clients, we look after their families as well. Thank you. All the best.
I have found that the service provided by Right at Home has been consistently professional; friendly and reliable. They have helped my dad become much more confident and I know he looks forward to their visits.
Thank you very much for your feedback. We are delighted to hear that your Dad looks forward to the visit from our care team. Thank you.
I've been with this firm 4 months this month, it has changed my life completely, I am treated like a queen by all the carers, office personnel and owners, I have never received this sort of care and respect from any other care providers in 18 years of receiving care, I would recommend this company to any person that would like to receive the same treatment I'm getting. They stay the full time, and nothing is too much trouble, if you have an emergency like yesterday I'd cancelled my teatime call because I was at the hospital for an operation it got done earlier than expected and the office replaced my call immediately, I live alone and this meant the world to me, please give this remarkable firm a chance, a big thank you.
I am delighted that the whole team are making such a positive difference in your quality of life. Its a privilege to make a positive difference in your life.
We are very happy with the carers who come every day for a few hours to provide care for my husband. They are very respectful and treat him with dignity. Friendly, helping, sensitive and understanding. Very happy with the service. We are very grateful.
Thank you very much for taking the time to share your feedback on the care we provide your husband. Our care team will be delighted to get such good feedback as they put so much care and attention into delivering the best possible care.
Satisfactory. Carers are good. Happy to do anything we ask and friendly. Disappointed with inflexibility regarding medications. Also, we have received three invoices so far, two of which were incorrect.
Thank you very much for your feedback. I will immediately look into the invoicing situation and get back to you. We put right any errors and ensure your experience of the management of the package improves to the 5* level we strive for. Apologies for any inconvenience.
My husband was not keen at first but has now got used to the carer's weekly visits.
I recently spent two nights away and had no worries at all about leaving my husband in the capable hands of your staff.
Many thanks.
Thank you very much for your feedback. Knowing that you can get some time away safe in the knowledge your husband is in safe hands is great to hear.
It was such a shame that they couldn't provide the timeslots we required due to the distance between clients so we had to use another care provider. I will always recommend Right at Home.
Thank you for your review. Importantly I am pleased that you were happy with the standard of care, communications with the office team and the quality of the companionship. We are also sorry that given other client commitments and the earlier morning call required and the travel time to get there...
All staff very good. Standard of care and support very good.
Friendly and attentive staff who go the extra mile.
Thank you. It is great to hear that the team go the extra mile, it is something that we always endeavour to do.
Excellent. Friendly staff who go the extra mile.
Good people, very kind and caring.
Mum has had care for a number of years from Right at Home, and we always found them to be very professional and responsive to her needs. The fact that carers were dedicated and that the same person was made available to provide the care each week was very important to Mum as she was able to establish a relationship with her carers. The office staff are also efficient and respond to requests/problems quickly and professionally. I would recommend them as a care company.
Thank you very much for your feedback and your recommendation. We work hard to maintain the continuity of carers and I am glad that has worked out. Unfortunately, inflationary pressures on carer wages and other supplier costs, in particular a significant increase in utility costs, necessitated a price rise.
I am a new client only been with them for a few months. I am extremely happy with the two ladies I have. They will help with any task I ask them to do. I am extremely happy with the help they provide.
Thank you for your feedback SF which means a lot for our caregivers and us. Our caregivers strive to do everything they can to help.
Following a recent stroke, I needed some help with my personal care. The carers were all very friendly, understanding and capable. They helped when needed, while at the same time encouraging me to be independent. I now have the confidence to manage on my own. My sincere thanks.
Thank you for taking the time to give us feedback about the care and support you recently received. We are so happy to hear that the carers were able to assist you to regain your confidence and independence and hope all goes well for you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
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Awards / Recognitions (12)
- Recipient: Right at Home UKDate: Friday 30 May 2025
- Recipient: Right at Home UKDate: Friday 31 May 2024
- Recipient: Right at Home UKDate: Wednesday 31 May 2023
Meet the Team (2)
I am passionate about delivering the highest standard of care to our clients, listening to their preferences and choices ensuring they are receiving person-centred care. I believe it is important to maintain our client’s independence and support them to remain in their own homes.
I believe it is important to support our Caregivers, working closely as a team and giving them the support and guidance they need to provide outstanding care to our clients whilst giving them the opportunity to develop their skills and careers.
After a career in helping businesses and teams improve their performance, I lead a culture excited and committed to constant and never-ending improvement in the quality of the service we provide.
I have worked in the NHS since I graduated, initially qualifying as an Allied Health Professional (Dietician). I have had 13 years of Senior Manager experience in the NHS in the Community, Acute Care and Tertiary care. My last role was Head of Nursing and Allied Health Professionals at the Liverpool Women's Hospital, responsible for 450 staff.
I am passionate about Quality and Governance and led an improvement plan in the Theatres service at Liverpool Women that enabled the resumption of the Good rating by the CQC.
My role in Right at Home Preston & South Ribble enables me to bring my skills and experience to the home care sector in the area and to work with our care team to constantly uphold and improve the standard of the person-centred care we provide so that we are the 'go-to' home care provider in the Preston & South Ribble areas.
Frequently Asked Questions about Right at Home (Preston & South Ribble)
How many Carers does Right at Home (Preston & South Ribble) employ?
Right at Home (Preston & South Ribble) employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Preston & South Ribble) to verify any information. View our terms and conditions. Right at Home (Preston & South Ribble) has an Enhanced Service - more info.