Right at Home (Preston & South Ribble)

Excellent. Friendly staff who go the extra mile.

Good people, very kind and caring.

Mum has had care for a number of years from Right at Home, and we always found them to be very professional and responsive to her needs. The fact that carers were dedicated and that the same person was made available to provide the care each week was very important to Mum as she was able to establish a relationship with her carers. The office staff are also efficient and respond to requests/problems quickly and professionally. I would recommend them as a care company.

I am a new client only been with them for a few months. I am extremely happy with the two ladies I have. They will help with any task I ask them to do. I am extremely happy with the help they provide.

Following a recent stroke, I needed some help with my personal care. The carers were all very friendly, understanding and capable. They helped when needed, while at the same time encouraging me to be independent. I now have the confidence to manage on my own. My sincere thanks.

I have needed care in my home for several years. Right at Home has always been compassionate, caring and ready to address any issue that may arise. Other agencies come nowhere close to this company. My carer is supportive without being overbearing and encourages me to do what I can for myself but is also able to pick up nuances in my mood and health.

The Right at Home team have been caring for mum for over five years, and during that time have provided her with excellent care alongside always treating her with dignity and respect. The carers are conscientious and considerate of mum's needs. She looks forward to their daily calls, and they have become firm friends both to her and the family. It is very reassuring to know that mum is cared for in such an attentive and respectful way. The office staff are always very friendly, and willing to listen and help. Thank you for all your support.

Right at Home Preston have been caring for my Mum for about two years now and the level of care and compassion they provide to her is invaluable and enables her to stay in her own home and be happy and content. Care workers are more like family members and go above and beyond to make her feel supported and cared for. I have daily peace of mind knowing they are there and have her best interests in mind.

Right at Home have looked after our father for over three years, initially just helping around the house and for companionship but as his care needs increased he had visits four times a day and overnight. The wonderful carers were attentive and treated him with respect, always going the extra mile. Sadly dad passed away recently but they helped make his last few weeks as comfortable as possible and were also great support for all the family. Thanks for all your help, it was very much appreciated!

As a family, we had to turn to using carers for Nan almost overnight due to a change in circumstances. After understandable initial readjustment, we now can't imagine her being as content, confident and safe without their help. Daily visits allow Nan to still feel independence and she describes her carers as 'lovely'. Individual carers might flag or query something if necessary (which I think is really important) and the office staff are very friendly, helpful and professional should we ever need to contact them. We genuinely appreciate them being part of how our family now operates regarding the care, wellbeing and happiness of our Nan.

The Right at Home team became friends as well as mum's carers she looked forward to them visiting twice a day for two and a half years and having banter with her the family can’t thank them enough and would definitely recommend them to anyone who needed a carer.

Right at Home cared for my mother for over five years. Mum looked forward to the daily visits from the ever-smiling Caregivers, they soon became friends. All delivered professional care and took time to make sure every need was met.

I would not hesitate to recommend Right at Home - they are trustworthy, reliable, professional, extremely caring and there is always ‘on call’ available to give advice if needed during out-of-office hours.

The company provides a round the clock service and advises if there is a change in the routine and discusses this with their clients.

Thank you to everyone at Right at Home Preston - too many to mention individually, but you know who you are.

Thank you for all you did for dad.

Thank goodness we chose Right at Home (Preston) for my mum. The staff are caring and supportive and treated my mum with dignity and compassion. Nothing was too much trouble and they responded quickly to her changing needs to help the family. They always put her first and communication with us was excellent. The carers do such a wonderful job and we would have been struggling without them. I wouldn't hesitate to recommend Right at Home.

My mother, aged 89, has been a client of Right at Home for almost 3-years. Reviews have been conducted annually, and now since covid19 hit, every month. All my mother's needs are addressed and met, all is documented. Care adjusted and care plans modified accordingly. The carer involved, assist to shower and dress 3x a week. All communication is held in a folder kept with my mother, so all carers are aware of her condition and needs. Mum is treated with dignity at all times, and I am consulted as Mums main carer.

Always on hand, very friendly staff. Office staff are very helpful. Staff care amazingly for my father, always there to help when he's not well. Would recommend to other people who need carers.

Thank you to all at Right at Home Preston and South Ribble. Without the hard work and dedication from you all, a particular mention to who looked after my sister in law on the night watch, she did go above and beyond. My sister in law wanted to stay in her own home this wish was granted, sadly on the 21st March 2020 she passed away.

I am more than happy with the care received. I do appreciate having the same person each day.