Submit a Review for Right at Home (Preston & South Ribble)
1st Floor, 5 Navigation Business Village, Navigation Way, Preston, PR2 2YP
View Full Details of Right at Home (Preston & South Ribble)Latest Reviews for Right at Home (Preston & South Ribble)
14 October 2025
As you may notice the 'Value for Money' square is no ticked. This is because I feel overall services are now too expensive. However it is split into two sections - the carers who are very good and the organisers whose efforts are rather chaotic at times
07 October 2025
The carers go above and beyond to make sure you retain your dignity whilst receiving the best care possible. I am very happy to recommend the Right at Home care company to everyone. The office does everything possible to fit your care around any appointments or plans you have. Everyone is friendly but professional.
07 February 2025
Have used Right at Home for providing companionship visits and care for my mum for the last 12 months and they have been excellent. Mum has really enjoyed their visits, she is treated with kindness and respect and whenever I've needed extra support for mum they've always been there and happy to help. I must mention particularly mum's favourite carer, she has been absolutely fabulous with mum, nothing has been too much trouble and she has always gone out of her way to help me support mum. She very quickly built a good relationship with my mum, who felt very comfortable and safe with her. I would highly recommend her.
25 October 2024
I recently sought home care services for my older brother through Right at Home in Preston, Lancashire. Despite being far away in the USA, I was thoroughly impressed with their professionalism and dedication. From my initial contact to his safe arrival at his rental, the team was outstanding. The management team was the best I dealt with from a distance. They provided a detailed care plan and cost estimates, which were immensely helpful in making informed decisions. They even arranged for a taxi service from the Airport and ensured seamless communication throughout the process. Their all-round professionalism and commitment to high-quality care reassured me that my brother was in capable hands. The seamless handling of his arrival from five thousand miles away is commendable.
18 June 2024
I have found that the service provided by Right at Home has been consistently professional; friendly and reliable. They have helped my dad become much more confident and I know he looks forward to their visits.
19 April 2024
I've been with this firm 4 months this month, it has changed my life completely, I am treated like a queen by all the carers, office personnel and owners, I have never received this sort of care and respect from any other care providers in 18 years of receiving care, I would recommend this company to any person that would like to receive the same treatment I'm getting. They stay the full time, and nothing is too much trouble, if you have an emergency like yesterday I'd cancelled my teatime call because I was at the hospital for an operation it got done earlier than expected and the office replaced my call immediately, I live alone and this meant the world to me, please give this remarkable firm a chance, a big thank you.
15 February 2024
We are very happy with the carers who come every day for a few hours to provide care for my husband. They are very respectful and treat him with dignity. Friendly, helping, sensitive and understanding. Very happy with the service. We are very grateful.
13 February 2024
Satisfactory. Carers are good. Happy to do anything we ask and friendly. Disappointed with inflexibility regarding medications. Also, we have received three invoices so far, two of which were incorrect.
22 November 2023
Carers are excellent. Have been using your service since May 23. No problems at all. My husband was not keen at first but has now got used to the carer's weekly visits. I recently spent two nights away and had no worries at all about leaving my husband in the capable hands of your staff. Many thanks.
16 November 2023
Right at Home staff always showed a personal touch with my parents. They took time to chat with them daily and treated them like family members. They also monitored their general health and well-being and contacted us if they had any concerns. It was such a shame that they couldn't provide the timeslots we required due to the distance between clients so we had to use another care provider. I will always recommend Right at Home.
27 June 2023
All staff very good. Standard of care and support very good.
20 June 2023
Friendly and attentive staff who go the extra mile.
20 June 2023
Excellent. Friendly staff who go the extra mile.
20 June 2023
Good people, very kind and caring.
17 April 2023
Mum has had care for a number of years from Right at Home, and we always found them to be very professional and responsive to her needs. The fact that carers were dedicated and that the same person was made available to provide the care each week was very important to Mum as she was able to establish a relationship with her carers. The office staff are also efficient and respond to requests/problems quickly and professionally. I would recommend them as a care company.
10 January 2023
I am a new client only been with them for a few months. I am extremely happy with the two ladies I have. They will help with any task I ask them to do. I am extremely happy with the help they provide.
28 September 2022
Following a recent stroke, I needed some help with my personal care. The carers were all very friendly, understanding and capable. They helped when needed, while at the same time encouraging me to be independent. I now have the confidence to manage on my own. My sincere thanks.
13 September 2022
My elderly mother has Right at Home for one visit each week. I find the service very reliable and professional. The carer does some light duties for my mother, and all worked well for my mother. Payment is easy and straightforward, and they are always at the end of the phone should I need to call them.
12 June 2022
I have needed care in my home for several years. Right at Home has always been compassionate, caring and ready to address any issue that may arise. Other agencies come nowhere close to this company. My carer is supportive without being overbearing and encourages me to do what I can for myself but is also able to pick up nuances in my mood and health.
22 March 2022
The Right at Home team have been caring for mum for over five years, and during that time have provided her with excellent care alongside always treating her with dignity and respect. The carers are conscientious and considerate of mum's needs. She looks forward to their daily calls, and they have become firm friends both to her and the family. It is very reassuring to know that mum is cared for in such an attentive and respectful way. The office staff are always very friendly, and willing to listen and help. Thank you for all your support.
Latest Reviews for Right at Home (Preston & South Ribble)
14 October 2025
As you may notice the 'Value for Money' square is no ticked. This is because I feel overall services are now too expensive. However it is split into two sections - the carers who are very good and the organisers whose efforts are rather chaotic at times
07 October 2025
The carers go above and beyond to make sure you retain your dignity whilst receiving the best care possible. I am very happy to recommend the Right at Home care company to everyone. The office does everything possible to fit your care around any appointments or plans you have. Everyone is friendly but professional.
07 February 2025
Have used Right at Home for providing companionship visits and care for my mum for the last 12 months and they have been excellent. Mum has really enjoyed their visits, she is treated with kindness and respect and whenever I've needed extra support for mum they've always been there and happy to help. I must mention particularly mum's favourite carer, she has been absolutely fabulous with mum, nothing has been too much trouble and she has always gone out of her way to help me support mum. She very quickly built a good relationship with my mum, who felt very comfortable and safe with her. I would highly recommend her.
25 October 2024
I recently sought home care services for my older brother through Right at Home in Preston, Lancashire. Despite being far away in the USA, I was thoroughly impressed with their professionalism and dedication. From my initial contact to his safe arrival at his rental, the team was outstanding. The management team was the best I dealt with from a distance. They provided a detailed care plan and cost estimates, which were immensely helpful in making informed decisions. They even arranged for a taxi service from the Airport and ensured seamless communication throughout the process. Their all-round professionalism and commitment to high-quality care reassured me that my brother was in capable hands. The seamless handling of his arrival from five thousand miles away is commendable.
18 June 2024
I have found that the service provided by Right at Home has been consistently professional; friendly and reliable. They have helped my dad become much more confident and I know he looks forward to their visits.
19 April 2024
I've been with this firm 4 months this month, it has changed my life completely, I am treated like a queen by all the carers, office personnel and owners, I have never received this sort of care and respect from any other care providers in 18 years of receiving care, I would recommend this company to any person that would like to receive the same treatment I'm getting. They stay the full time, and nothing is too much trouble, if you have an emergency like yesterday I'd cancelled my teatime call because I was at the hospital for an operation it got done earlier than expected and the office replaced my call immediately, I live alone and this meant the world to me, please give this remarkable firm a chance, a big thank you.
15 February 2024
We are very happy with the carers who come every day for a few hours to provide care for my husband. They are very respectful and treat him with dignity. Friendly, helping, sensitive and understanding. Very happy with the service. We are very grateful.
13 February 2024
Satisfactory. Carers are good. Happy to do anything we ask and friendly. Disappointed with inflexibility regarding medications. Also, we have received three invoices so far, two of which were incorrect.
22 November 2023
Carers are excellent. Have been using your service since May 23. No problems at all. My husband was not keen at first but has now got used to the carer's weekly visits. I recently spent two nights away and had no worries at all about leaving my husband in the capable hands of your staff. Many thanks.
16 November 2023
Right at Home staff always showed a personal touch with my parents. They took time to chat with them daily and treated them like family members. They also monitored their general health and well-being and contacted us if they had any concerns. It was such a shame that they couldn't provide the timeslots we required due to the distance between clients so we had to use another care provider. I will always recommend Right at Home.
27 June 2023
All staff very good. Standard of care and support very good.
20 June 2023
Friendly and attentive staff who go the extra mile.
20 June 2023
Excellent. Friendly staff who go the extra mile.
20 June 2023
Good people, very kind and caring.
17 April 2023
Mum has had care for a number of years from Right at Home, and we always found them to be very professional and responsive to her needs. The fact that carers were dedicated and that the same person was made available to provide the care each week was very important to Mum as she was able to establish a relationship with her carers. The office staff are also efficient and respond to requests/problems quickly and professionally. I would recommend them as a care company.
10 January 2023
I am a new client only been with them for a few months. I am extremely happy with the two ladies I have. They will help with any task I ask them to do. I am extremely happy with the help they provide.
28 September 2022
Following a recent stroke, I needed some help with my personal care. The carers were all very friendly, understanding and capable. They helped when needed, while at the same time encouraging me to be independent. I now have the confidence to manage on my own. My sincere thanks.
13 September 2022
My elderly mother has Right at Home for one visit each week. I find the service very reliable and professional. The carer does some light duties for my mother, and all worked well for my mother. Payment is easy and straightforward, and they are always at the end of the phone should I need to call them.
12 June 2022
I have needed care in my home for several years. Right at Home has always been compassionate, caring and ready to address any issue that may arise. Other agencies come nowhere close to this company. My carer is supportive without being overbearing and encourages me to do what I can for myself but is also able to pick up nuances in my mood and health.
22 March 2022
The Right at Home team have been caring for mum for over five years, and during that time have provided her with excellent care alongside always treating her with dignity and respect. The carers are conscientious and considerate of mum's needs. She looks forward to their daily calls, and they have become firm friends both to her and the family. It is very reassuring to know that mum is cared for in such an attentive and respectful way. The office staff are always very friendly, and willing to listen and help. Thank you for all your support.