Westmorland Homecare (Lancaster & Morecambe)

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you are pleased with the service we are providing. It's especially good to know that our communication has been of a good standard, and that our carers have treated you with the care and respect you deserve! We always strive to provide person centred care and are happy to help with any additional tasks where we can to support our clients' needs. Your kind words mean a great deal to the team, and we will be sure to share your feedback with them. Thank you once again for your support and for placing your trust in Westmorland Homecare.

- Ashleigh Read less

Thank you for taking the time to leave such a lovely review. It is great to hear that your mum feels happy and well supported by our team, as her comfort and wellbeing are always our priority.

We are also so glad to hear that you've had a positive experience with our office team and that any questions or concerns have been handled quickly. Your kind feedback will mean a great deal to everyone involved in your mum's care, and we will be sure to share it with the team!

Thank you for your trust and support- it is a privilege to be able to care for your mum.

- Ashleigh Read less

Thank you so much for your thoughtful review! It is incredibly rewarding to know that we've been able to make such a positive difference to your mum's life. Our aim is always to provide care that is centred around each individual person, while working closely with families to ensure everyone feels informed and supported. Knowing that your mum enjoyed not only the practical support but also the companionship our team provided is especially important to us. Your kind words will be shared with the whole team, who will be delighted to know their dedication has had such a positive impact. Thank you for placing your trust in Westmorland Homecare. Read less

I would just like to personally thank you for your very kind words and taking the time to provide us with this feedback. It is heartwarming to hear that both yourself and your Wife are receiving everything you need and it sounds like you both have a fantastic team of staff. I know, that it is very much reciprocated and they equally enjoy the company of yourself and your Wife. As always, if there is anything further we can do to support you both then please do not hesitate to get in touch. Best wishes to you both. Read less

I am hoping this response reaches you well M, and I would personally like to thank you for taking the time to provide us with this feedback. I am so pleased to hear that you find your team of HCAs helpful and pleasant and I know the HCAs equally enjoy coming to see you. As always, if there is anything further we can do to support you, please do not hesitate to let me know. We are always more than happy to help. Read less

I hope this response reaches you well A. I would personally like to thank you whole heartedly for your valued feedback. It is truly fantastic to hear that your Husband's team are supporting you both in such a way that is making a difference for you both. We strive to ensure that our clients and their families receive nothing but the highest standards of support and care, and it is so reassuring to know that you are both happy. That's what we are here for, and as always if there is ever anything more that we can support with then please do not hesitate to let us know. Read less

Hello, I hope this message finds you well. I personally wanted to thank you for the time you have taken to leave us this outstanding feedback. Your appreciation means a great deal to us and it's heart-warming to know that we are making such a difference to both yours and your wife's life. Knowing that we are a support to you both and we have such an impact on your well-being is so rewarding and exactly why we do what we do! We can only thank you both for welcoming us into your home, and also make our team feel a part of your family too, I know the appreciation is very much reciprocated and your wonderful team truly love being a part of your lives. If there is ever anything more we can do you know where we are. Thank you so much and see you both soon! Read less

Thank you so much for taking the time to provide this feedback and I hope this response reaches you well. I am so pleased that you feel your team of carers enable you to feel you have got to know them well! We pride ourselves in ensuring you feel you have only the best possible service from Westmorland Homecare and will continue to do so. If you ever feel we can help you further in any way, please do not hesitate to get in touch with us - we are always more than happy to help. Read less

Hope this message finds you well. I wanted to thank you for the outstanding feedback you recently left regarding the care provided to your father. Your kind words truly mean the world to us and serve as a testament to our commitment to providing exceptional care to all our clients. Knowing that we have made a positive impact on your father's well-being brings us immense joy and fulfillment. We strive every day to ensure that everyone under our care receives the highest quality of attention, compassion, and support. We are deeply honoured to be entrusted with your father's care, and we consider it a privilege to be part of his journey towards better health and happiness. Please convey our sincerest appreciation to your entire family for choosing us to accompany your father on this path. If there is anything more we can do to enhance his experience or support your family, please do not hesitate to reach out. We are here for you every step of the way. Read less

Thank you for taking the time to provide your review on the quality of care Westmorland Homecare provide. Your 5 star rating means a great deal to us, and we are truly honored by your assessment. Your feedback serves as invaluable encouragement to our team. It reaffirms our commitment to maintaining the highest standards of care for all our clients. Knowing that our efforts have positively impacted you and your husband brings us immense joy and fulfilment. If there are ever any additional ways we can enhance the care experience or support your family further, please do not hesitate to let us know. Your satisfaction and peace of mind are always our top priorities. Thank you once again for your kind words and for placing your trust in us. We look forward to continuing to provide the highest quality of care for your husband. Read less

Thank you so much for your kind words! We're thrilled to hear that you're pleased with the care we provide. Knowing that you have found our care services to be exceptional means the world to us. We strive each day to ensure that every client under our care receives the utmost attention, respect, and support they deserve. Your acknowledgement of our efforts reinforces our commitment to maintaining these high standards, thank you. Read less

Thank you so much for taking the time to share your kind words regarding the care we're providing for your mum. It truly warms our hearts to hear about the positive impact our team has made. Caring for your loved one is not just a responsibility but a privilege for us. We are committed to providing the highest level of care and support, ensuring your mum feels comfortable, safe, and valued every step of the way. Your feedback reinforces our dedication to making a difference in the lives of those we serve. Please know that we are here for you and your family, ready to assist in any way we can. If there's anything specific you need or any concerns you'd like to address, please don't hesitate to reach out. Thank you once again for your kind words. They inspire us to continue striving for excellence in everything we do. Read less

Thank you so much for your generous words of appreciation! We are delighted to hear that you found our care services to be of the highest quality. Your satisfaction is our top priority and it is incredibly rewarding to know that we have met and even exceeded your expectations. At Westmorland Homecare, we strive to provide exceptional care that not only meets but also exceeds the needs of our clients. Your feedback serves as a testament to the dedication and hard work of our team members who are committed to delivering the best possible care experience. We value your trust in us and look forward to continuing to serve you with the same level of excellence in the future. If there is anything else we can do to further enhance your experience, please do not hesitate to reach out to us. Once again, thank you for your kind words and for choosing Westmorland Homecare to support with your care needs. Warm regards, Registered Manager. Read less

Thank you so much for taking the time to provide us with your valuable feedback. Hearing that you've been pleased with the care we've provided is incredibly rewarding for our team. At Westmorland Homecare, we strive to deliver excellence in every aspect of our service, so it's truly gratifying to know that our efforts have made a positive impact on your experience. Your kind words mean a lot to us, and they serve as a testament to our commitment to providing top-notch care to all our clients. We greatly appreciate your recommendation and are thrilled to have earned your trust. Should you ever need assistance in the future or have any further feedback to share, please don't hesitate to reach out. Thank you once again for choosing Westmorland Homecare. We look forward to continuing to support you and your partner. Warm regards Read less

If we can do anything else, please let us know. Read less

I wanted to personally reach out to express my gratitude for the incredibly positive feedback you shared about your son's experience with our calls with Westmorland Homecare. Your kind words have truly brightened our day and mean a lot to me and the entire team here.

It's such a joy to hear that your son looks forward to our calls. Building a strong and positive connection is one of our main goals, and knowing that he enjoys our time together is a wonderful confirmation that we're on the right track. We genuinely value the relationship we have with him and are committed to ensuring he continues to have a positive and enriching experience during our calls.

If there's anything specific you'd like to discuss or if there are any additional ways we can enhance your son's experience, please don't hesitate to let us know. Your feedback is invaluable in helping us continue to provide the best support and service possible.

Once again, thank you for taking the time Read less