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Home Care Providers Owned by Westmorland Homecare

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9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Westmorland Homecare
Westmorland Homecare was founded by Dr Josh Macaulay and Dr Chris Moss. As an A&E doctor and anaesthetist, they decided they wanted to help people outside of hospital as well as in it.

Their home care agency was founded, after finding people were coming to hospital after poor care at home, or were unable to leave hospital because the right support was not there for them at home.

Their highly trained and experienced staff enable people to live in their own homes for as long as they wish, remaining active and independent and continuing to lead rich and fulfilling lives.

Their support which is tailored around the individual enables people to still live life to the full.

Westmorland Homecare Locations (4)

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4 Home Care Providers owned by Westmorland Homecare
Westmorland Homecare (Wyre & Fylde)

Westmorland Homecare, 9A/9B Darwin Court, Bispham, Blackpool FY2 0JN 

9.9 49 reviews
"I highly recommend Westmoreland. Each carer who has assisted my dad has been professional warm and caring. They take the time to also talk…"   Read all 49 reviews

Westmorland Homecare is a unique service set up originally by 2 Doctors with a passion for community home care service. Their vision is to change the way home care is delivered by making a positive difference to people's lives every day. They want to… Read more about Westmorland Homecare (Wyre & Fylde)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Westmorland Homecare (Kendal)

18 Highgate, Kendal LA9 4SX 

9.9 63 reviews
"Westmorland Homecare has fulfilled my needs in a professional and caring manner. I look forward to the carers visits and cannot praise the…"   Read all 63 reviews

Westmorland Homecare is a unique Doctor led community home care service. They are the only service in the area to be run by a doctor team and are proud to be making a positive difference to people's lives every day. They want to provide the best care… Read more about Westmorland Homecare (Kendal)

  • Care Provided
  • Visiting Care
  • Nursing Care/Nurse Led Care
  • Dementia
Westmorland Homecare Lancaster & Morecambe

25 Brock Street, Lancaster LA1 1UR 

9.7 35 reviews
"My wife and I have been totally satisfied for the last 2 years. The management and staff undergo ongoing training sessions which is a vital…"   Read all 35 reviews

Westmorland Homecare (Lancaster) provides professional, high-quality home care to people over the age of 18. Its wide range of services allow people with care needs in the community to remain happy, healthy and active in the comfort of their own homes. Each… Read more about Westmorland Homecare Lancaster & Morecambe

  • Care Provided
  • Dementia
Westmorland Homecare, Penrith

2 Penrith New Squares, Bowling Green Lane, Penrith CA11 7GN 

9.4 6 reviews

Westmorland Homecare, Penrith provides home care services to people in their own homes. Home care services includes personal care such as showering as well as help with daily chores like shopping, assistance with attending appointments, dementia… Read more about Westmorland Homecare, Penrith

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Westmorland Homecare Reviews (153)

9.7

Westmorland Homecare has a Group Review Score of 9.7 (9.729) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westmorland Homecare must have a Review Score.

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Review of

Westmorland Homecare (Kendal)

from A G (Client) assisted by family/friend published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall package and were pleased with the individual are always prompt, polite, pleasant and attentive. However some are able to complete far more of their duties during the time allotted. Any medical issues are picked up well.
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)Thank you so much for taking the time to leave us a review. I am glad to hear that you are happy with the service. I would also like tot hank you for highlighting areas to improve please do not hesitate to contact me should you wish to discuss this further.
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Review of

Westmorland Homecare (Kendal)

from D B (Client) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Westmorland Care Company offers a very caring and reliable service. The team of attendants who look after my daily needs during the working week are friendly, sympathetic, kind and efficient. An excellent team without exception from "elderly" (old) to younger (18) and I can recommend the service highly.
The office insures any particular preferences of mine are administered efficiently, although, internal office communication sometimes fails to match the high standards expected elsewhere. The attendants fulfill my cleaning/ironing, gardening, toilet and bathroom hose down, and use my steam cleaner and vacuuming efficiently.
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Review of

Westmorland Homecare (Kendal)

from K B (Client) assisted by family/friend published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westmorland Homecare has fulfilled my needs in a professional and caring manner. I look forward to the carers visits and cannot praise the organisation highly enough. Thank you.
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)Thank you so much for taking the time to leave us this glowing review. The team truly look forward to visiting and we are honored to have the opportunity to support you.
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Review of

Westmorland Homecare (Kendal)

from C W (Daughter of Client) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father suffered a heart attack and sepsis in August 2025, and hospital staff put him on the "End of Life" pathway. We got him discharged from hospital, but needed personal care urgently to be delivered to him at his home. Westmoreland Homecare saved us by immediately agreeing to help us. The quality
of his carers until the day he died in October was beyond exception: so kind, patient, professional, discreet, happy to attend him every day!. And I was looked after too - with phone calls to make sure I was managing. I missed them after he died, and will always remember them.
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)Thank you so much for taking the time to leave such a heart warming review. I know the team feel honored to have had the opportunity to support such a wonderful man. We wish you all the best.
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Review of

Westmorland Homecare (Wyre & Fylde)

from G P (Daughter of Client) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I highly recommend Westmoreland. Each carer who has assisted my dad has been professional warm and caring. They take the time to also talk to mum nothing is too much trouble. The office back up is also excellent.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Kendal)

from David P (Son of Client) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Westmorland Homecare team have been very responsive to our requirements, as we sought home care options for my mother in the central Lake District, and the support and care they have provided has been excellent: professional, pro-active and and compassionate. The whole team have been very understanding,
and have always been happy to talk and listen, and to offer practical advice and assistance. Thank you!
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)Thank you for taking the time to leave such a wonderful review. I am glad the service has lived up to expectations. It has been an honour to support your mother.
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  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Kendal)

from John P (Son of Client) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very please with the service and care provided by Westmorland Homecare for my 91 year old mother. The firm has been very professional. Initially helping to assess and provide the care needed when mum came out of hospital, amending this as necessary as she has gotten stronger.The staff have
been very caring, supportive and understanding. As I live some distance from mum has given me updates on the care provided and any issues arising. It has been a small team proving mum's care and we have been delighted how this has been managed providing the continuity mum wished for. No hesitation in recommending them.
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)Thank you so much for taking the time to provide this feedback. The team are really fond of mum and are missing the visits already. We truly wish her all the best in her new home
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Review of

Westmorland Homecare, Penrith

from K J (Daughter of Client) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always, a very positive and friendly review as well as a chance to raise in person any worries or concerns which may have arisen. A very thorough and detailed conversation looking both back and ahead. I feel very well supported by Westmoreland Homecare and know that my mother is lucky to have them!
Reply from Daniel Stainer, Senior Recruitment at Westmorland Homecare, PenrithThank you so much for your kind words and thoughtful feedback. We are delighted to hear that you feel well supported and reassured by the care your mother is receiving. Our team is committed to open communication and thorough reviews so that any concerns can be addressed promptly and future care can be planned with confidence. It's wonderful to know that you feel your mother is in safe hands with us - we feel privileged to be part of her care.
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Review of

Westmorland Homecare (Wyre & Fylde)

from J L (Partner of Client) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been and still are very pleased with the help and support always given by the carers. My partner, the client, has become accepting of the fact that he needs personal care, after initial resistance to the idea. It is very necessary to have a small team of regular carers with whom he can relax.
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  • Treated with Dignity
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Review of

Westmorland Homecare (Wyre & Fylde)

from S H (Son of Client) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westmorland were thoroughly professional from start to finish.
The care coordinator did a home visit and then a follow up with the team of carers who would be looking after my mum to meet her and familiarised themselves with the surroundings.
The attitude, behaviour and level of care and empathy shown
by all the carers was exemplary and I would have no hesitation in recommending them.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare, Penrith

from Duncan G (Client) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been well cared for by an efficient and friendly team. I am receiving help with getting a more suitable bed. I have nothing adverse to say and am grateful for the support I get.
Reply from Charlotte Cooper, Care Manager at Westmorland Homecare, PenrithThank you so much for your lovely review. I'm so pleased to see that the service is meeting your needs.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Wyre & Fylde)

from J H (Husband of Client) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, including understanding and patient carers. Timely visits, good understanding of needs to be met. High standard of care provided.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare Lancaster & Morecambe

from M W (Client) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are very helpful and kind and caring too.
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Review of

Westmorland Homecare (Kendal)

from Dawn S (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a service user of Westmorland Homecare for around 12 months and the whole experience has been excellent.
All his care needs are met on an individual assessment and the care plan is reviewed and updated regularly. The management team are excellent and very accessible when needed.
The
care providers are consistently professional, caring and trustworthy. They all go above and beyond to provide exceptional care to my dad.
I have worked in the healthcare industry for 40 years and I would rate Westmorland Homecare as outstanding. Thank you to the whole team for enabling my dad to remain in his own home and giving us the confidence of knowing he is cared for in a caring, empathetic way.
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)I really appreciate you taking the time to leave such a wonderful review. We are all truly grateful to have the opportunity to support your dad and get to know the family. It has been lovely to see such lovely relationships forming.
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Review of

Westmorland Homecare (Wyre & Fylde)

from Anne W (Wife of Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bloody fantastic, staff excellent.
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  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Wyre & Fylde)

from G O (Son of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the period since Westmorland started helping my mother to look after my father the staff have been nothing but brilliant. They are friendly, reliable, on time.


My dad doesn't have dementia, but is infirm and almost deaf due to catching covid last year, but they have never showed any irritation

or exasperation when he is slow to understand or sit/stand when they need him to while tending to his needs.


They are always happy to help out in other ways (cups of tea, toast, washing up) and always offer to help my mum with other household tasks, too.


And just as importantly, my mum likes all the carers, and has said so several times.

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Review of

Westmorland Homecare (Kendal)

from M W (Son of Client) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the service WH are providing for my 98 year old mother. The company has a very professional approach and all the staff are equally professional and friendly, providing great customer care. The management team are excellent and very understanding about the needs of the client they
look after.
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)Thank you so much for taking the time to leave such a lovely review. It is lovely to hear that your mum is having such a positive experience we are honored to support such a lovely lady and family.
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Review of

Westmorland Homecare (Wyre & Fylde)

from Anthony I (Son of Client) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant service, very respectful of my mum's needs. Excellent service.
If you want a care service that puts the person first no matter how complex there needs this is the one for you
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  • Treated with Dignity
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Review of

Westmorland Homecare (Wyre & Fylde)

from K G (Daughter of Client) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service from caring and professional staff.
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  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Kendal)

from M W (Client) assisted by family/friend published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found the service to be excellent. The staff are lovely people and very professional, providing great companionship and genuine care.
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)We appreciate you taking the time to submit this feedback and I am glad to hear the service is meeting your expectations. We are honored to have the opportunity to support you.
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Awards / Recognitions (2)

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Frequently Asked Questions about Westmorland Homecare

How many Agencies does Westmorland Homecare own?

Westmorland Homecare own 4 Agencies.

Which Westmorland Homecare Agencies have the highest review score?

Westmorland Homecare (Wyre & Fylde), Westmorland Homecare (Kendal) & Westmorland Homecare Lancaster & Morecambe have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Westmorland Homecare to verify any information. View our terms and conditions. Westmorland Homecare has a Platinum Service – more info.