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Home Care Providers Owned by Westmorland Homecare

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9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Westmorland Homecare
Westmorland Homecare was founded by Dr Josh Macaulay and Dr Chris Moss. As an A&E doctor and anaesthetist, they decided they wanted to help people outside of hospital as well as in it.

Their home care agency was founded, after finding people were coming to hospital after poor care at home, or were unable to leave hospital because the right support was not there for them at home.

Their highly trained and experienced staff enable people to live in their own homes for as long as they wish, remaining active and independent and continuing to lead rich and fulfilling lives.

Their support which is tailored around the individual enables people to still live life to the full.

Westmorland Homecare Locations (4)

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4 Home Care Providers owned by Westmorland Homecare
Westmorland Homecare (Kendal)

18 Highgate, Kendal LA9 4SX 

10 58 reviews
"My father has been a service user of Westmorland Homecare for around 12 months and the whole experience has been excellent. All his care…"   Read all 58 reviews

Westmorland Homecare is a unique Doctor led community home care service. They are the only service in the area to be run by a doctor team and are proud to be making a positive difference to people's lives every day. They want to provide the best care… Read more about Westmorland Homecare (Kendal)

  • Care Provided
  • Visiting Care
  • Nursing Care/Nurse Led Care
  • Dementia
Westmorland Homecare (Wyre & Fylde)

Westmorland Homecare, 9A/9B Darwin Court, Bispham, Blackpool FY2 0JN 

9.9 48 reviews
"We have been and still are very pleased with the help and support always given by the carers. My partner, the client, has become accepting…"   Read all 48 reviews

Westmorland Homecare is a unique service set up originally by 2 Doctors with a passion for community home care service. Their vision is to change the way home care is delivered by making a positive difference to people's lives every day. They want to… Read more about Westmorland Homecare (Wyre & Fylde)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Westmorland Homecare Lancaster & Morecambe

25 Brock Street, Lancaster LA1 1UR 

9.9 35 reviews
"My wife and I have been totally satisfied for the last 2 years. The management and staff undergo ongoing training sessions which is a vital…"   Read all 35 reviews

Westmorland Homecare (Lancaster) provides professional, high-quality home care to people over the age of 18. Its wide range of services allow people with care needs in the community to remain happy, healthy and active in the comfort of their own homes. Each… Read more about Westmorland Homecare Lancaster & Morecambe

  • Care Provided
  • Dementia
Westmorland Homecare, Penrith

2 Penrith New Squares, Bowling Green Lane, Penrith CA11 7GN 

9.4 6 reviews

Westmorland Homecare, Penrith provides home care services to people in their own homes. Home care services includes personal care such as showering as well as help with daily chores like shopping, assistance with attending appointments, dementia… Read more about Westmorland Homecare, Penrith

Westmorland Homecare Reviews (147)

9.8

Westmorland Homecare has a Group Review Score of 9.8 (9.806) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westmorland Homecare must have a Review Score.

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Review of

Westmorland Homecare (Kendal)

from John P (Son of Client) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very please with the service and care provided by Westmorland Homecare for my 91 year old mother. The firm has been very professional. Initially helping to assess and provide the care needed when mum came out of hospital, amending this as necessary as she has gotten stronger.The staff have
been very caring, supportive and understanding. As I live some distance from mum has given me updates on the care provided and any issues arising. It has been a small team proving mum's care and we have been delighted how this has been managed providing the continuity mum wished for. No hesitation in recommending them.
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)

Thank you so much for taking the time to provide this feedback. The team are really fond of mum and are missing the visits already. We truly wish her all the best in her new home

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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare, Penrith

from K J (Daughter of Client) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always, a very positive and friendly review as well as a chance to raise in person any worries or concerns which may have arisen. A very thorough and detailed conversation looking both back and ahead. I feel very well supported by Westmoreland Homecare and know that my mother is lucky to have them!
Reply from Daniel Stainer, Senior Recruitment at Westmorland Homecare, Penrith

Thank you so much for your kind words and thoughtful feedback. We are delighted to hear that you feel well supported and reassured by the care your mother is receiving. Our team is committed to open communication and thorough reviews so that any concerns can be addressed promptly and future care can be planned with confidence. It's wonderful to know that you feel your mother is in safe hands with us - we feel privileged to be part of her care.

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Review of

Westmorland Homecare (Wyre & Fylde)

from J L (Partner of Client) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been and still are very pleased with the help and support always given by the carers. My partner, the client, has become accepting of the fact that he needs personal care, after initial resistance to the idea. It is very necessary to have a small team of regular carers with whom he can relax.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Wyre & Fylde)

from S H (Son of Client) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westmorland were thoroughly professional from start to finish.
The care coordinator did a home visit and then a follow up with the team of carers who would be looking after my mum to meet her and familiarised themselves with the surroundings.
The attitude, behaviour and level of care and empathy shown
by all the carers was exemplary and I would have no hesitation in recommending them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare, Penrith

from Duncan G (Client) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been well cared for by an efficient and friendly team. I am receiving help with getting a more suitable bed. I have nothing adverse to say and am grateful for the support I get.
Reply from Charlotte Cooper, Care Manager at Westmorland Homecare, Penrith

Thank you so much for your lovely review. I'm so pleased to see that the service is meeting your needs.

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  • Value for Money
Review of

Westmorland Homecare (Wyre & Fylde)

from J H (Husband of Client) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, including understanding and patient carers. Timely visits, good understanding of needs to be met. High standard of care provided.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare Lancaster & Morecambe

from M W (Client) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are very helpful and kind and caring too.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Kendal)

from Dawn S (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a service user of Westmorland Homecare for around 12 months and the whole experience has been excellent.
All his care needs are met on an individual assessment and the care plan is reviewed and updated regularly. The management team are excellent and very accessible when needed.
The
care providers are consistently professional, caring and trustworthy. They all go above and beyond to provide exceptional care to my dad.
I have worked in the healthcare industry for 40 years and I would rate Westmorland Homecare as outstanding. Thank you to the whole team for enabling my dad to remain in his own home and giving us the confidence of knowing he is cared for in a caring, empathetic way.
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)

I really appreciate you taking the time to leave such a wonderful review. We are all truly grateful to have the opportunity to support your dad and get to know the family. It has been lovely to see such lovely relationships forming.

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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Wyre & Fylde)

from Anne W (Wife of Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bloody fantastic, staff excellent.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Wyre & Fylde)

from G O (Son of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the period since Westmorland started helping my mother to look after my father the staff have been nothing but brilliant. They are friendly, reliable, on time.


My dad doesn't have dementia, but is infirm and almost deaf due to catching covid last year, but they have never showed any irritation

or exasperation when he is slow to understand or sit/stand when they need him to while tending to his needs.


They are always happy to help out in other ways (cups of tea, toast, washing up) and always offer to help my mum with other household tasks, too.


And just as importantly, my mum likes all the carers, and has said so several times.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Kendal)

from M W (Son of Client) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the service WH are providing for my 98 year old mother. The company has a very professional approach and all the staff are equally professional and friendly, providing great customer care. The management team are excellent and very understanding about the needs of the client they
look after.
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)

Thank you so much for taking the time to leave such a lovely review. It is lovely to hear that your mum is having such a positive experience we are honored to support such a lovely lady and family.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Wyre & Fylde)

from Anthony I (Son of Client) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant service, very respectful of my mum's needs. Excellent service.
If you want a care service that puts the person first no matter how complex there needs this is the one for you
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Wyre & Fylde)

from K G (Daughter of Client) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service from caring and professional staff.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Kendal)

from M W (Client) assisted by family/friend published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found the service to be excellent. The staff are lovely people and very professional, providing great companionship and genuine care.
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)

We appreciate you taking the time to submit this feedback and I am glad to hear the service is meeting your expectations. We are honored to have the opportunity to support you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
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Review of

Westmorland Homecare (Wyre & Fylde)

from M M (Client) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff very reliable & trustworthy, nice & friendly. Would recommend them.
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  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Kendal)

from Kate W (Daughter of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westmorland Homecare are amazing. From the first contact they have been professional, kind, super efficient, thoughtful and just all round great. Starting homecare for my mum was obviously quite a big step for an independant woman and at every turn, the carers and office teams have made this a dignified
and respectful transition for my mum. And now the care programme is established, it has genuinely brought mum back a real sense of independence again and of wellbeing. We wouldn't be without Westmorland Care now and nor would mum. We are so grateful for all. In summary - they are the best. Thanks Team Westmorland!
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)

Thank you so much for taking the time to provide such lovely feedback. It really is a pleasure to support mum and to see the relationship with our team flourish.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Kendal)

from John A (Son of Client) published on 21 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can happily echo the feedback from all the other clients of Westmorland Homecare - words like wonderful, amazing, and the all-encompassing 'OUTSTANDING' spring to mind. My mother came to live with me and my wife about 17 years ago - then aged 87. We didn't consider ourselves as carers until mum had
to spend a few weeks in hospital before returning home in 2022. I had no reservations in turning to Westmorland Homecare for help, which has proven to be the best decision I could have made. Mum is now 104 years old - not as sprightly as she once was, but can still greet our super carers with a big smile each morning! Long may that last. Many thanks to all.
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)

What a lovely review, thank you for taking the time to send this in. The team truly enjoy visiting and we love hearing all about it. It is a n honor to support mum and get to know you all as a family.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Kendal)

from A M (Daughter of Client) published on 21 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
WHC are effient, polite, respectful and always discuss on going needs for my mum , taking into consideration what she wants, needs,for her to have as much independence as is safe to do so, they take familys views and wishes on board and work closely with us , nothing is to much trouble and have adapted
to mums changing needs
Reply from Kelsey Walmsley, Manager at Westmorland Homecare (Kendal)

Thank you for taking the time to submit this review, the team look forward to visiting mum and we enjoy working alongside you to ensure mum has everything she needs.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Wyre & Fylde)

from S A (Wife of Client) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have received help from Westmorland Homecare for 6 months. My husband is a very private person but the carers gained his confidence right from the start. He and I feel entirely happy with his care by the regular carers. Having familiar people is a great plus point for my husband, who has dementia.
The carers have also helped me with housekeeping and everything asked of them cheerfully and at a high standard. They are mature people who understand our situation. We cannot praise Westmorland, their management and staff enough.
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  • Treated with Dignity
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Review of

Westmorland Homecare (Wyre & Fylde)

from D E (Wife of Client) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is very good.
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  • Care / Support
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  • Treated with Dignity
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Awards / Recognitions (2)

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Frequently Asked Questions about Westmorland Homecare

How many Agencies does Westmorland Homecare own?

Westmorland Homecare own 4 Agencies.

Which Westmorland Homecare Agencies have the highest review score?

Westmorland Homecare (Kendal), Westmorland Homecare (Wyre & Fylde) & Westmorland Homecare Lancaster & Morecambe have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Westmorland Homecare to verify any information. View our terms and conditions. Westmorland Homecare has a Platinum Service – more info.