Westmorland Homecare (Penrith)

My mum has received outstanding and individually tailored care from Westmoreland Homecare. The management team organised care to support my parents at very short notice. We cannot thank the team enough for their kindness and support.

Linda and family.

As always, a very positive and friendly review as well as a chance to raise in person any worries or concerns which may have arisen. A very thorough and detailed conversation looking both back and ahead. I feel very well supported by Westmoreland Homecare and know that my mother is lucky to have them!

I have been well cared for by an efficient and friendly team. I am receiving help with getting a more suitable bed. I have nothing adverse to say and am grateful for the support I get.

Management is very supportive and professional and recruitment is of the highest calibre with excellent training in place to empower staff to give their best.

My husband and I are extremely satisfied with our care over the past year. The carers are very well trained and knowledgable, and my husband (who is bed-bound/wheelchair bound) really enjoys their visits. I help with my husbands care, and find this very useful as I can discuss and agree any changes we make to the care plan. The management team are always accessible and reviews clients regularly to see if the service is satisfactory. I could not see that the whole organisation could be improved!

Having been with a care provided for 6 months that were appalling, it was with great relief to find Westmorland Homecare in the Penrith area. They could not have been more helpful and professional in their care. They have met the high standard we expected for my 96 year old mother. She has provision that meets her needs and the flexibility to respond to changes in circumstances. I would thoroughly recommend them to anyone looking for a company that genuinely provides great standards and care.

We got carers from Westmorland Homecare for my mum who has dementia and also for our dad at the end of his life. The care they've given has been brilliant. The carers have been kind and patient with my mum. The team have been really quick to adapt to our changing needs and offer extra support where they can.