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Home Care Providers Owned by Westmorland Homecare in Lancashire

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9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Westmorland Homecare in Lancashire

Only the locations & reviews in Lancashire for Westmorland Homecare are showing below.

View the details of all 4 locations (with 148 reviews) owned by Westmorland Homecare

Westmorland Homecare Locations in Lancashire (2)

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2 Home Care Providers owned by Westmorland Homecare in Lancashire
Westmorland Homecare (Wyre & Fylde)

Westmorland Homecare, 9A/9B Darwin Court, Bispham, Blackpool FY2 0JN 

9.9 48 reviews
"We have been and still are very pleased with the help and support always given by the carers. My partner, the client, has become accepting…"   Read all 48 reviews

Westmorland Homecare is a unique service set up originally by 2 Doctors with a passion for community home care service. Their vision is to change the way home care is delivered by making a positive difference to people's lives every day. They want to… Read more about Westmorland Homecare (Wyre & Fylde)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Westmorland Homecare Lancaster & Morecambe

25 Brock Street, Lancaster LA1 1UR 

9.9 35 reviews
"My wife and I have been totally satisfied for the last 2 years. The management and staff undergo ongoing training sessions which is a vital…"   Read all 35 reviews

Westmorland Homecare (Lancaster) provides professional, high-quality home care to people over the age of 18. Its wide range of services allow people with care needs in the community to remain happy, healthy and active in the comfort of their own homes. Each… Read more about Westmorland Homecare Lancaster & Morecambe

  • Care Provided
  • Dementia

Westmorland Homecare Reviews in Lancashire (83)

9.8

Westmorland Homecare has a Group Review Score of 9.8 (9.800) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westmorland Homecare must have a Review Score.

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Review of

Westmorland Homecare (Wyre & Fylde)

from J L (Partner of Client) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been and still are very pleased with the help and support always given by the carers. My partner, the client, has become accepting of the fact that he needs personal care, after initial resistance to the idea. It is very necessary to have a small team of regular carers with whom he can relax.
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Review of

Westmorland Homecare (Wyre & Fylde)

from S H (Son of Client) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westmorland were thoroughly professional from start to finish.
The care coordinator did a home visit and then a follow up with the team of carers who would be looking after my mum to meet her and familiarised themselves with the surroundings.
The attitude, behaviour and level of care and empathy shown
by all the carers was exemplary and I would have no hesitation in recommending them.
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  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Wyre & Fylde)

from J H (Husband of Client) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, including understanding and patient carers. Timely visits, good understanding of needs to be met. High standard of care provided.
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  • Value for Money
Review of

Westmorland Homecare Lancaster & Morecambe

from M W (Client) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are very helpful and kind and caring too.
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  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Wyre & Fylde)

from Anne W (Wife of Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bloody fantastic, staff excellent.
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Review of

Westmorland Homecare (Wyre & Fylde)

from G O (Son of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the period since Westmorland started helping my mother to look after my father the staff have been nothing but brilliant. They are friendly, reliable, on time.


My dad doesn't have dementia, but is infirm and almost deaf due to catching covid last year, but they have never showed any irritation

or exasperation when he is slow to understand or sit/stand when they need him to while tending to his needs.


They are always happy to help out in other ways (cups of tea, toast, washing up) and always offer to help my mum with other household tasks, too.


And just as importantly, my mum likes all the carers, and has said so several times.

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Review of

Westmorland Homecare (Wyre & Fylde)

from Anthony I (Son of Client) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant service, very respectful of my mum's needs. Excellent service.
If you want a care service that puts the person first no matter how complex there needs this is the one for you
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  • Management
  • Treated with Dignity
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Review of

Westmorland Homecare (Wyre & Fylde)

from K G (Daughter of Client) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service from caring and professional staff.
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Review of

Westmorland Homecare (Wyre & Fylde)

from M M (Client) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff very reliable & trustworthy, nice & friendly. Would recommend them.
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Review of

Westmorland Homecare (Wyre & Fylde)

from S A (Wife of Client) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have received help from Westmorland Homecare for 6 months. My husband is a very private person but the carers gained his confidence right from the start. He and I feel entirely happy with his care by the regular carers. Having familiar people is a great plus point for my husband, who has dementia.
The carers have also helped me with housekeeping and everything asked of them cheerfully and at a high standard. They are mature people who understand our situation. We cannot praise Westmorland, their management and staff enough.
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Review of

Westmorland Homecare (Wyre & Fylde)

from D E (Wife of Client) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is very good.
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Review of

Westmorland Homecare Lancaster & Morecambe

from N K (Client) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I look forward to the carers coming as they are always cheerful and willing to help.
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  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare (Wyre & Fylde)

from Nick M (Husband of Client) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Review went very satisfactory - my wife (the client) and I (husband) have been very pleased with all the staff visited on care and punctuality. I told a staff member I had passed a Westmorland brochure to another potential client, who has since been visited by an Westmorland employee. The family were
very pleased with what they had heard and read.
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  • Treated with Dignity
  • Value for Money
Review of

Westmorland Homecare Lancaster & Morecambe

from B H (Client) published on 17 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I have been totally satisfied for the last 2 years. The management and staff undergo ongoing training sessions which is a vital part of the excellent service they provide.
The welfare and contentment of their staff also contribute to the first-class service offered.
Reply from Katie Pennington, Registered Care Manager at Westmorland Homecare Lancaster & Morecambe

I would just like to personally thank you for your very kind words and taking the time to provide us with this feedback. It is heartwarming to hear that both yourself and your Wife are receiving everything you need and it sounds like you both have a fantastic team of staff. I know, that it is very much reciprocated and they equally enjoy the company of yourself and your Wife. As always, if there is anything further we can do to support you both then please do not hesitate to get in touch. Best wishes to you both.

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Review of

Westmorland Homecare Lancaster & Morecambe

from M B (Client) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the service provided very helpful and always provided pleasantly. The staff are willing to do any of the jobs that I may find hard to do.
Reply from Katie Pennington, Registered Care Manager at Westmorland Homecare Lancaster & Morecambe

I am hoping this response reaches you well M, and I would personally like to thank you for taking the time to provide us with this feedback. I am so pleased to hear that you find your team of HCAs helpful and pleasant and I know the HCAs equally enjoy coming to see you. As always, if there is anything further we can do to support you, please do not hesitate to let me know. We are always more than happy to help.

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  • Treated with Dignity
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Review of

Westmorland Homecare (Wyre & Fylde)

from Jenny H (Daughter of Client) published on 4 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found all dealings with this company in regards to my Dad's care very efficient, friendly and helpful. He especially finds one carer in particular has a good sense of humour plus two other staff members in particular show plenty of initiative in helping around the house. Their visits perk the
day up for him and help my Mum's domestic load. All the staff are lovely people who are happy to be looking after Dad. The office staff are very responsive too and look to sort out problems even going as far as contacting pharmacies to help sort out meds. Thanks guys. We all really appreciate you.
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Review of

Westmorland Homecare (Wyre & Fylde)

from J F (Client) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff to be very efficient and helpful and have no problems with the service provided.
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  • Treated with Dignity
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Review of

Westmorland Homecare (Wyre & Fylde)

from H S (Daughter of Client) published on 11 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with all aspects of Westmorland's care, from the office staff who are helpful and nothing is too much trouble. The carers have all been matched to my father and mother's needs and we have a wonderful team of carers - they do excellent care and are always cheerful and respect both my parents'
needs. We have no concerns with any aspect of Westmorland's care and would not hesitate to recommend them to anyone. Thank you to everyone at Westmorland.
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Review of

Westmorland Homecare Lancaster & Morecambe

from A W (Wife of Client) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dealing with your company for almost 2 years, I have no complaints about them at all with my husband's care. All his carers are very respectful and careful with him and myself, also of our home. They clean up after themselves, arrive on time (as much as they can depending on traffic) and are willing
to stay if necessary. We would use your company for all day visits but to costly to use full time.
Reply from Katie Pennington, Registered Care Manager at Westmorland Homecare Lancaster & Morecambe

I hope this response reaches you well A. I would personally like to thank you whole heartedly for your valued feedback. It is truly fantastic to hear that your Husband's team are supporting you both in such a way that is making a difference for you both. We strive to ensure that our clients and their families receive nothing but the highest standards of support and care, and it is so reassuring to know that you are both happy. That's what we are here for, and as always if there is ever anything more that we can support with then please do not hesitate to let us know.

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Review of

Westmorland Homecare Lancaster & Morecambe

from P W (Husband of Client) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been with Westmorland for over three years and the experience has exceeded our expectations. The staff are so supportive and caring towards my wife and have become my second family. I have been supported as well, it can be lonely as a sole carer. The office team are great and nothing is too
much trouble for them. I am impressed by the way they help me with monitoring my wife's health and medication. We feel blessed.
Reply from Katie Pennington, Registered Care Manager at Westmorland Homecare Lancaster & Morecambe

Hello, I hope this message finds you well. I personally wanted to thank you for the time you have taken to leave us this outstanding feedback. Your appreciation means a great deal to us and it's heart-warming to know that we are making such a difference to both yours and your wife's life. Knowing that we are a support to you both and we have such an impact on your well-being is so rewarding and exactly why we do what we do! We can only thank you both for welcoming us into your home, and also make our team feel a part of your family too, I know the appreciation is very much reciprocated and your wonderful team truly love being a part of your lives. If there is ever anything more we can do you know where we are. Thank you so much and see you both soon!

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Awards / Recognitions (2)

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