Home Care Providers Owned by Westmorland Homecare in Lancashire

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9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Westmorland Homecare in Lancashire

Only the locations & reviews in Lancashire for Westmorland Homecare are showing below.

View the details of all 4 locations (with 155 reviews) owned by Westmorland Homecare

Westmorland Homecare Locations in Lancashire (2)

2 Home Care Providers owned by Westmorland Homecare in Lancashire
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Westmorland Homecare (Wyre & Fylde)
Westmorland Homecare, 9A/9B Darwin Court, Bispham, Blackpool FY2 0JN 
"I highly recommend Westmoreland. Each carer who has assisted my dad has been professional warm and caring. They take the time to also talk…"   Read all 50 reviews

Westmorland Homecare is a unique service set up originally by 2 Doctors with a passion for community home care service. Their vision is to change the way home care is delivered by making a positive ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Westmorland Homecare Lancaster & Morecambe
25 Brock Street, Lancaster LA1 1UR 
"Westmoreland have made a huge difference to mum's life. They show great care and attention to mum, and all the carers have taken time to…"   Read all 36 reviews

Westmorland Homecare (Lancaster) provides professional, high-quality home care to people over the age of 18. Its wide range of services allow people with care needs in the community to remain happy, ... Read more

Care Provided
  • Visiting Care
  • Dementia

Westmorland Homecare Reviews in Lancashire (86)

9.7

Westmorland Homecare has a Group Review Score of 9.7 (9.712) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westmorland Homecare must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Westmorland Homecare
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Review of

Westmorland Homecare (Wyre & Fylde)

from Sharon W (Daughter of Client) published on 19 March 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whilst I was away, the staff at Westmorland Homecare looked after Mum just for a few hours 3 times a week. They carried out my suggestions & instructions so I knew my mother was able to go out with their help. I was kept updated after each visit by email, so I knew what Mum has done & where she has
been & they fixed her heating!
Reply from Paige Jones, Care Manager at Westmorland Homecare (Wyre & Fylde)Thank you so much for this lovely review, we are pleased to hear that you are satisfied with the support provided to mum. It is important for us that family feel comfortable enough to go away, knowing their loved ones are in good hands. It is a pleasure to care for mum and we are grateful for the opportunity to continue to do so. The office team are more than happy to assist in any household problems that may arise to the best of our abilities, to ensure the care goes beyond the visits in place. Thank you again for this feedback.
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Review of

Westmorland Homecare Lancaster & Morecambe

from F M (Daughter of Client) published on 26 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westmoreland have made a huge difference to mum's life. They show great care and attention to mum, and all the carers have taken time to know her and understand her needs and preferences. If there are any changes to her situation in terms of perhaps a health or wellbeing concern, we are informed, and
we have been impressed by the communication between us and Westmoreland, and the system used to keep the team up to date. It is not just the practicalities, but the social side has really improved mum's quality of life.
Reply from Daniel Stainer, Senior Recruitment at Westmorland Homecare Lancaster & MorecambeThank you so much for your kind and thoughtful feedback. It truly means a great deal to us.

We are delighted to hear that the support provided has made such a positive difference to your mum's life. Our team is passionate about delivering not only high-quality care, but also meaningful companionship, so it's wonderful to know that both her practical needs and social wellbeing were being supported.

Building strong relationships, understanding individual preferences, and maintaining clear communication with families are all incredibly important to us. We're especially pleased that you've felt well informed and confident in the way we share updates and work together.

Thank you again for taking the time to share your experience.
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Review of

Westmorland Homecare (Wyre & Fylde)

from G P (Daughter of Client) published on 21 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I highly recommend Westmoreland. Each carer who has assisted my dad has been professional warm and caring. They take the time to also talk to mum nothing is too much trouble. The office back up is also excellent.
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Review of

Westmorland Homecare (Wyre & Fylde)

from J L (Partner of Client) published on 8 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been and still are very pleased with the help and support always given by the carers. My partner, the client, has become accepting of the fact that he needs personal care, after initial resistance to the idea. It is very necessary to have a small team of regular carers with whom he can relax.
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Review of

Westmorland Homecare (Wyre & Fylde)

from S H (Son of Client) published on 28 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Westmorland were thoroughly professional from start to finish.
The care coordinator did a home visit and then a follow up with the team of carers who would be looking after my mum to meet her and familiarised themselves with the surroundings.
The attitude, behaviour and level of care and empathy shown
by all the carers was exemplary and I would have no hesitation in recommending them.
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Review of

Westmorland Homecare (Wyre & Fylde)

from J H (Husband of Client) published on 8 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, including understanding and patient carers. Timely visits, good understanding of needs to be met. High standard of care provided.
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Review of

Westmorland Homecare Lancaster & Morecambe

from M W (Client) published on 30 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are very helpful and kind and caring too.
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Review of

Westmorland Homecare (Wyre & Fylde)

from Anne W (Wife of Client) published on 29 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bloody fantastic, staff excellent.
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Review of

Westmorland Homecare (Wyre & Fylde)

from G O (Son of Client) published on 29 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
In the period since Westmorland started helping my mother to look after my father the staff have been nothing but brilliant. They are friendly, reliable, on time.


My dad doesn't have dementia, but is infirm and almost deaf due to catching covid last year, but they have never showed any irritation

or exasperation when he is slow to understand or sit/stand when they need him to while tending to his needs.


They are always happy to help out in other ways (cups of tea, toast, washing up) and always offer to help my mum with other household tasks, too.


And just as importantly, my mum likes all the carers, and has said so several times.

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Review of

Westmorland Homecare (Wyre & Fylde)

from Anthony I (Son of Client) published on 28 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant service, very respectful of my mum's needs. Excellent service.
If you want a care service that puts the person first no matter how complex there needs this is the one for you
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Review of

Westmorland Homecare (Wyre & Fylde)

from K G (Daughter of Client) published on 23 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service from caring and professional staff.
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Review of

Westmorland Homecare (Wyre & Fylde)

from M M (Client) published on 23 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff very reliable & trustworthy, nice & friendly. Would recommend them.
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Review of

Westmorland Homecare (Wyre & Fylde)

from S A (Wife of Client) published on 16 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have received help from Westmorland Homecare for 6 months. My husband is a very private person but the carers gained his confidence right from the start. He and I feel entirely happy with his care by the regular carers. Having familiar people is a great plus point for my husband, who has dementia.
The carers have also helped me with housekeeping and everything asked of them cheerfully and at a high standard. They are mature people who understand our situation. We cannot praise Westmorland, their management and staff enough.
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Review of

Westmorland Homecare (Wyre & Fylde)

from D E (Wife of Client) published on 11 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is very good.
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Review of

Westmorland Homecare Lancaster & Morecambe

from N K (Client) published on 25 March 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I look forward to the carers coming as they are always cheerful and willing to help.
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Review of

Westmorland Homecare (Wyre & Fylde)

from Nick M (Husband of Client) published on 10 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Review went very satisfactory - my wife (the client) and I (husband) have been very pleased with all the staff visited on care and punctuality. I told a staff member I had passed a Westmorland brochure to another potential client, who has since been visited by an Westmorland employee. The family were
very pleased with what they had heard and read.
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Review of

Westmorland Homecare Lancaster & Morecambe

from B H (Client) published on 17 February 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I have been totally satisfied for the last 2 years. The management and staff undergo ongoing training sessions which is a vital part of the excellent service they provide.
The welfare and contentment of their staff also contribute to the first-class service offered.
Reply from Katie Pennington, Registered Care Manager at Westmorland Homecare Lancaster & MorecambeI would just like to personally thank you for your very kind words and taking the time to provide us with this feedback. It is heartwarming to hear that both yourself and your Wife are receiving everything you need and it sounds like you both have a fantastic team of staff. I know, that it is very much reciprocated and they equally enjoy the company of yourself and your Wife. As always, if there is anything further we can do to support you both then please do not hesitate to get in touch. Best wishes to you both.
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Review of

Westmorland Homecare Lancaster & Morecambe

from M B (Client) published on 6 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the service provided very helpful and always provided pleasantly. The staff are willing to do any of the jobs that I may find hard to do.
Reply from Katie Pennington, Registered Care Manager at Westmorland Homecare Lancaster & MorecambeI am hoping this response reaches you well M, and I would personally like to thank you for taking the time to provide us with this feedback. I am so pleased to hear that you find your team of HCAs helpful and pleasant and I know the HCAs equally enjoy coming to see you. As always, if there is anything further we can do to support you, please do not hesitate to let me know. We are always more than happy to help.
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Review of

Westmorland Homecare (Wyre & Fylde)

from Jenny H (Daughter of Client) published on 4 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found all dealings with this company in regards to my Dad's care very efficient, friendly and helpful. He especially finds one carer in particular has a good sense of humour plus two other staff members in particular show plenty of initiative in helping around the house. Their visits perk the
day up for him and help my Mum's domestic load. All the staff are lovely people who are happy to be looking after Dad. The office staff are very responsive too and look to sort out problems even going as far as contacting pharmacies to help sort out meds. Thanks guys. We all really appreciate you.
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Review of

Westmorland Homecare (Wyre & Fylde)

from J F (Client) published on 17 September 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff to be very efficient and helpful and have no problems with the service provided.
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Awards / Recognitions (2)

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