Alcedo Care North West Lancashire

I am over the moon with the standards of care received. The care staff are dedicated and go above and beyond. I can't thank the company enough. I would highly recommend that anyone needing care reaches out.

Service provided has been a massive success. At the start, when mum and myself were finding it hard. Everyone who visited showed empathy and did all they could to help. A real strength throughout has been the social element. I love how the carers will chat and simply talk about life (it feels personal). Only challenge is updating pill changes (but understand).

All staff are polite and treat him with dignity and care.

We are very happy with the care mum is getting. All the carers I've met are lovely. Mum is very happy with care she is receiving. They are all very friendly.

Very good staff who get along with my son. All staff are polite and treat him with dignity and care.

5 stars - can't complain.

I have been satisfied with the level of care provided, he has always been comfortable with his carers and the level of communication has always been good.

Carers are always on time always respectful easy to get along with and is always happy around most, he has started to recognise staff that have come regular and he's always treated well.

I am very pleased with the care you provide.

My carers are excellent, gentle and understanding. I have a lot of medical issues, and my carers know how to handle them. Alcedo Care is the best care company I have ever had. Thank you to the office staff.

Alcedo Care has been outstanding. The set-up of the care package was mobilised quickly and dealt with in a professional yet caring manner. All carers so far have been lovely and hard-working. The app is also a good tool. We had to increase the care cover due to unforeseen circumstances and they ensured that was in place from the date we requested. Thank you for your excellent service so far.

The carers have been amazing with Mum. She looked forward to them coming in everyday and became good friends with a few. Thank you so much for taking such great care of her.

My son's main carer has developed a strong bond with him and is always professional, caring and patient when doing his job. My son's carer is attentive and reactive to seizures and understands his moods. He is always on time and fits well into my son's routine and the every day of our household. He always goes above and beyond to discover. A great carer means we can be sure that my son is happy and healthy.

My carers are very good and efficient with good communication and on time. No problems with the time they arrive. Always ask if they can do anything for me within the half hour. Excellent service.

I would like to thank this care company, very grateful they look after my daughter. Excellent care provided, being a mother had very good experience. Management - they always listen to any requirements. I really would like to appreciate and strongly recommend Alcedo Care.

Our carer is absolutely amazing! Our lives have changed so much, not just the child but the whole family for the better. Taking a great strain off us all!

All staff and carers show my husband exceptional dignity and care. The office staff was very helpful on the phone.

Very good. No worries.

I enjoy when the carers come and take me out they are very respectful, chatty and happy we always have a good time.

A brilliant care company. They really do care. I would highly recommend them. They will always go the extra mile.