Alcedo Care Blackpool

I have been with Alcedo now for over a month with the complex team who have supported my recovery all the way. The team of carers are amazing and support me with my daily activities and goes above and beyond. It’s great having nurses on hand to support the team with my condition. Myself and my wife are always treated with dignity and respect. All issues are resolved promptly and professionally.

Alcedo started caring for Mum at short notice after her discharge from an extended stay in hospital due to Covid. I'm really happy with the attention to detail in setting up the care plan and with the way that it's been implemented so far. Mum typically hates change but has quickly become at ease with the team of carers. The level of detail provided by the carers in the app keeps the family well informed and is very reassuring to us, particularly when we're unable to see Mum for a few days. Now that the initial trial period has come to an end, we are very happy to have confirmed ongoing care with Alcedo for the foreseeable future. Thank you!

All Alcedo Care workers make Dad feel comfortable and at home. They all carry out their duties with care and a very high standard of professionalism. I would highly recommend Alcedo Care.

What can I say about this company? My elderly Mum (91) was terminally ill and given weeks/months to live in December 2021. Her wishes were to stay in the family home, and subsequently, I made sure this happened. Mum initially didn't want any people coming in, but in the end it was necessary. All the lovely staff that dealt with my Mum, really are a credit to the company. Their professional manner, and compassion at such a tough time for Mum, was second to none. Nothing was ever too much trouble. Mum took a particular shine to 2 members of staff in particular, who both went above and beyond their duties. Sadly Mum passed in April, but without Alcedo Care, I would have been lost in the end. You provided peace of mind, not just for me, but for all Mum's family. Thank you all from the bottom of my heart. I would wholeheartedly recommend your company to anyone that is looking for a top-level care company.

Overall, the carers we have had have been second to none, always going above and beyond to help my parents. In fact, one carer actually saved my mum's life on two occasions. The manager appears to have everything running like clockwork.

Excellent service from all staff. My husband is treated with dignity and care. I have found all the staff to be very friendly and we are treated like a member of the family. I would thoroughly recommend Alcedo Care, the staff go above and beyond to assist us as much as they can.

The care I receive is excellent. They are always professional at all times and always putting me at ease. Any problems that arise they always let my son know who sorts it out. They really do an excellent job on each visit.

Very good. Would recommend.

My 3 carers are lovely, reliable, and do anything for me.

I love to see all the amazing office staff smile.

My husband and I are very satisfied with the care and help we receive from Alcedo. The carers are also our friends now and any problems we have they are willing to sit and listen, being house-bound more or less, this is a great comfort. Being both poorly it's nice to be in our own home and knowing there will be someone calling on us and reporting should we need you. Thank you very much.

All the carers have bonded with Dad and genuinely seem to care about his wellbeing. They are helpful and kind, they are observant of any changes in Dad's welfare. They are always cheerful and brighten up Dad's day, they are a breath of fresh air. As we live in Manchester, it is hard to put your trust in others to look after your loved ones, but we have faith that the carers have Dad's best interests at heart.

The carers visit my mother daily, they are always polite and according to my mum they are 'like one of the family'. They carry out all tasks as required, are always smart, and have good communication skills.

My carers always support me with all my everyday needs, they assist me with my cleaning and social support and I love and enjoy the company of the carers.

Our family have no idea how Dad would manage both physically and psychologically without the excellent care and support from his dedicated carers. He frequently tells us how ‘amazing and kind’ they all are. On any occasion we contact the office our calls are answered promptly and any enquiry or request dealt with efficiently and professionally. Words cannot express our sincerest thanks.

The carers are friendly and do an excellent job of looking after my dad on every visit, always polite and treating him with dignity, can't do enough for him. They are always talking to him and laughing with him on every visit which is great to see, I would highly recommend them.

Alcedo care has been there for me since June 2021, they have helped me deal with my condition and have also supported my family. Nothing is too small for the carers and they go above and beyond. They have supported me to make the most of the time I have left. They also have the best night staff! Professional but family feel.

When Dad came home from hospital, he was really apprehensive for the Carers to come. He had no need to worry as, on the very first visit, angels in blue arrived in the form of two truly wonderful members of staff. All the care Dad received was of a high and professional standard. We also want to send special thanks to two other members of staff in particular. Their care and empathy shone through. Thank you once again to all you lovely people. Carry on doing what you do because what you do really makes a difference to all involved.

Excellent service for when I was discharged from hospital package put into place very quickly. Emergency visits were put into place very quickly and efficiently.

Alcedo care has been there for me over the last 12 months. The carers are kind, friendly, caring and compassionate. They are also very respectful. They have helped me maintain my normal way of life which I am so grateful for. I couldn’t recommend this company enough.