Business Box, 3 Oswin Road, Braunstone, Leicester LE3 1HR
Destiny Healthcare Services provide domiciliary services to people living in their own homes across the UK.
Offering a wide range of high-quality and flexible care services for older people, vulnerable adults and young people. Their services can include one-hour visits or full-time round-the-clock live-in care.
The team of skilled staff deliver person-centred care, supporting each client and service users' personal needs and requirements, while enabling their clients to remain independent and supporting them to feel included in their local communities.
The dedicated care team support clients in a range of locations across the UK, offering a national service while maintaining local knowledge and proficiency.
Owner : Destiny Health Care Services Ltd
Person in charge: Eunice Munjoma (Registered Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 41
Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home
Care Offered: Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service
Latest Care Quality Commission* Report on Destiny Health Care Services Ltd: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.9 (maximum of 10) for Destiny Health Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Destiny Health Care Services Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.889 for Destiny Health Care Services Ltd is calculated as follows: ( (16 Excellents x 5) + (2 Goods x 4) ) ÷ 18 Ratings = 4.889
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for Destiny Health Care Services Ltd is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Destiny Health Care Services Ltd has a Review Score of 7.9 (7.889) from 3 Reviews
Review submitted from a Scanned Printed Card by Kathryn C (Daughter of Client) on Wednesday 23 May 2018. Relates to May 2018.
Excellent care in all areas; attention to detail, recording of care, kindness, compassion and professionalism. Very good communication with relatives.
How likely would you be to recommend Destiny Health Care Services Ltd? Extremely Likely
Overall Standard
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review submitted from a Postal Card by Pramila A (Daughter of Client) on Friday 5 August 2016. Relates to July 2016.
The carer was kind and approachable and saw to my mums needs and treated her with dignity.
How likely would you be to recommend Destiny Health Care Services Ltd? Extremely Likely
Overall Standard
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review submitted from a Postal Card by Marcia R (Wife of Client) on Thursday 4 August 2016. Relates to July 2016.
Always on time and we have the same person attending as not to cause confusion with my husband's dementia. You can tell they want to attain the same care plan with very good training. This has been instilled in the staff with an aim to reduce the stress with myself and the carer. Also very polite to myself and husband. Their training is very clear to see in their abilities covering all aspects.
How likely would you be to recommend Destiny Health Care Services Ltd? Extremely Likely
Overall Standard
Staff
Care / Support
Management
Treated with Dignity
Value for Money