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- Agincare Medway (Home Care & Live-in Care)






Agincare UK Medway provides high-quality home care support in the South East region.
General home care services enable local people to remain living independently at home. Care services include domiciliary care, live-in care, sleep-in night care, as well as help with lunch clubs, shopping, bathing and domestic help.
Support services are offered for those with dementia, physical disabilities and learning disabilities.
Staff are selected that are kind and considerate; with strong care experience....
Care Provided by Agincare Medway (Home Care & Live-in Care)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £34 - £34
- Weekly Live-in Care Fees: £1,135 - £1,735
Contact Agincare Medway (Home Care & Live-in Care) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Agincare
- Private Owned
Person in charge
- Kelly Barnes (Manager)
Agincare Medway (Home Care & Live-in Care) Reviews (9)
Over all time Agincare Medway (Home Care & Live-in Care) has 9 reviews.
Our experience with Agincare has been extremely good, all of the carers are very friendly and professional in their work when dealing with my mum. Overall I am very satisfied.
Thank you very much for your kind words. I will be sure to pass on your feedback to the care workers.
We are happy with everyone who comes here; they are nice, kind and very helpful.
Thank you very much for the lovely review; I will pass on your feedback to the team.
Everybody is excellent and they all deserve a substantial pay rise.
Thank you for your review. I will pass on your lovely words to the staff
We have had homecare for my mother for over 18 months. The carers are very friendly and support my mother tremendously. They are very professional and nothing is too much trouble in their care of her. They make her laugh and having the same team and regular faces is essential as my mother has dementia and a series of complicated needs. The office is great when we need to contact them with requests and changes.
Thank you very much for your kind words. It is great to hear that you and your mum are happy with the care we are delivering.
Very happy with carers. Change from the old company to Agincare Medway has made a massive difference. Carers do so much for me.
Thank you for your review. We are delighted you are happy with the care you are receiving.
Very good and caring.
Thank you for your kind review. We value your feedback.
After an initial hiccup in the first week when the designated carer did not turn up twice! We were sent another carer and she is a very pleasant lady and dad seems very happy with her.
Carers are good but the office is not organised in respect of not checking that they have enough time to get from one place to there next client, otherwise the service is excellent.
I have found the service quite reliable with friendly carers. The service is only quite reliable because of traffic problems to our home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 July 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Agincare Medway (Home Care & Live-in Care).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Agincare Medway (Home Care & Live-in Care).
Meet the Team (1)
Kelly began her career with Agincare in 2015 as a Care Worker and by 2017 had worked her way to Manager.
Kelly has been working in care for 12 years. After being a care worker for a couple of weeks, Kelly knew that she wanted to develop her career and knowledge within the care sector. This is when Kelly started her apprenticeship in Health and Social Care Level 2 and began to work her way up, gaining experience in all office operations.
During her 12 years in the care sector, Kelly has worked as a Field Care Supervisor, Care Coordinator, Peripatetic Supervisor, Deputy Manager and now Registered Manager. During this time, Kelly has also gained many qualifications, including Levels 2 & 3 in Health and Social Care and Level 5 in Leadership and Management and in the future will apply to the Open University to complete Level 7.
"I am extremely passionate about the people. Every day I strive to be the reason why someone's day ends with a smile."
Frequently Asked Questions about Agincare Medway (Home Care & Live-in Care)
How many Carers does Agincare Medway (Home Care & Live-in Care) employ?
Agincare Medway (Home Care & Live-in Care) employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Agincare Medway (Home Care & Live-in Care) to verify any information. View our terms and conditions. Agincare Medway (Home Care & Live-in Care) has an Enhanced Service - more info.