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Bluebird Care North East Lincolnshire & West Lindsey

McCue House, 70 Wilton Road, Humberston DN36 4AW
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Bluebird Care North East Lincolnshire & West Lindsey logo
Bluebird Care North East Lincolnshire & West Lindsey, Humberston
Bluebird Care North East Lincolnshire & West Lindsey, Humberston
Bluebird Care North East Lincolnshire & West Lindsey, Humberston

Bluebird Care North East Lincolnshire & West Lindsey is a domiciliary service located in Cleethorpes.

It supports people in North East Lincolnshire and West Lindsay. The services include domiciliary care, personal care, companionship care, complex care and live-in care.

Staff undertake training and supervision to maintain and develop their skills. Staffing levels meet people's needs and they remain under review by the management team.

Home care clients are supported by kind, caring...  

Care Provided by Bluebird Care North East Lincolnshire & West Lindsey

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Shannon Dandy (Care Manager)

Bluebird Care North East Lincolnshire & West Lindsey Reviews (22)

9.4

Bluebird Care North East Lincolnshire & West Lindsey has a Review Score of 9.4 (9.4) out of 10, based on 5 reviews in the last 2 years. Over all time Bluebird Care North East Lincolnshire & West Lindsey has 22 reviews.

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Showing 22 reviews matching selected criteria
Review from Jessica M (Client / Service User) published on 29 May 2026 Submitted via Website
Overall Experience

Bluebird are a great company, they help me to complete day to day tasks, while allowing me to keep my independence. They assist me with meal times are are very patient with me when I am struggling with my speech. I would recommend Bluebird to my family and friends, the staff are kind and always listen to me.

Reply from Rachel Kemp, Deputy care manager at Bluebird Care North East Lincolnshire & West Lindsey
Thank you so much for your lovely review. We are delighted to hear that the team have been able to support you with your day-to-day tasks while helping you maintain your independence.

It means a great deal to know that our carers' patience, kindness, and support during meal times and...  

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Review from A N (Daughter of Client) published on 19 May 2026 Submitted via Website
Overall Experience
Mum has needed carers for just over a year now due to being diagnosed with Alzheimer's.
She wasn't convinced she needed carers to start with, but with them being there for her everyday it gives me a chance of a life myself.
Mum has got to know all of her carers, they are all very friendly and helpful and Mum looks forward to their visits.

I also see the carers regularly so can chat with them if Mum's care plan needs changing, we also have a plan for in the future when and if it's necessary.

Reply from Shannon Dandy, Care Manager at Bluebird Care North East Lincolnshire & West Lindsey

Thank you for taking the time to leave us a review, it's really nice to hear your feedback. We're glad your mum has built good relationships with her carers and that she looks forward to their visits. It's also great to know you feel supported and able to stay involved in her care as things change.

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Review from J G (Friend of Client) published on 13 April 2026 Submitted via Website
Overall Experience
My uncle started to need care at home in January 2026. We have never dealt with this before so it was a little daunting. We chose bluebird and I have to say every person that visits my uncle have been exceptional. All his needs are met and they always go that little bit extra with him. Bluebird keep in touch with me if they have concerns, if I need to chat with them they will listen and address anything that needs to be changed. I cannot sing their praises highly enough. Thank you for your professionalism in making my uncle comfortable and safe in his home. If like

us you are thinking of care for your loved ones I can from our experience highly recommend bluebird.

With thanks

Reply from Shannon Dandy, Care Manager at Bluebird Care North East Lincolnshire & West Lindsey
Thank you so much for your kind words-it really means a lot to us.
We're so glad we could support both you and your uncle during what can be a daunting time. It's wonderful to hear that he feels comfortable and well cared for at home, and that our team has made a positive difference.

We truly...  

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Review from Rosemary D (Client / Service User) published on 21 July 2025 Submitted via Website
Overall Experience

I have received services from Bluebird Care for a considerable length of time and still do. I have found them caring and reliable plus they remember from visit to visit what I need and want help with. They always check before leaving that I do not require any extra assistance with a task. I have recommended them to other people needing care and would do so again.

Reply from Shannon Dandy, Care Manager at Bluebird Care North East Lincolnshire & West Lindsey

Thank you so much for your kind words and continued trust in Bluebird Care. We're really pleased to hear that you find our team caring and reliable. It means a lot to know that you'd recommend us to others. We're always here to help! Really appreciate you taking the time to leave us a review.

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Review from R H (Daughter of Client) published on 25 February 2025 Submitted via Website
Overall Experience
Exceptional care and compassionate carers.
I cannot recommend Bluebird Care highly enough! From the very first interaction, their professionalism, warmth, and dedication to providing outstanding care were evident. Their team of carers is truly extraordinary-compassionate, patient, and always going above and beyond to ensure the well-being and comfort of their clients.
What sets them apart is their genuine commitment to making a difference. They treat their clients with dignity and respect, providing not just physical support but also emotional companionship. Their attention to detail, reliability, and kindness have been a great source of comfort for both my family and our loved one receiving care.

If you are looking for a care company that truly cares, look no further. I am incredibly grateful for their exceptional service and highly recommend them to anyone in need of high-quality, compassionate care.

Reply from Shannon Dandy, Care Manager at Bluebird Care North East Lincolnshire & West Lindsey

Thank you so much for your kind words. We're truly grateful for your thoughtful feedback and are so pleased to hear that our team's care and dedication have made a positive difference. It means a lot to know our support has brought comfort to you and your family.

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Review from Fiona J (Daughter of Client) published on 23 March 2023 Submitted via Website
Overall Experience

I am writing this new review as this company has gone greatly downhill. They lost so many staff recently, including both managers and care coordinators. This translated to overworked care workers, which caused more to leave. The quality of care went downhill very quickly. We were promised great things when a new manager came on board two years ago, and sadly this did not happen, in fact, it got worse. I fear the reputation this company once had has been permanently damaged. Such a shame.

Reply from Paulina Jezierska, Business Development Manager at Bluebird Care North East Lincolnshire & West Lindsey

Hi, thanks for taking the time to let us know about your experience. We are sorry this hasn’t met your expectations, this isn't the service we aim to deliver. We would like to help further, please can you contact us directly to resolve this issue?

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Review from Linda Kay H (Daughter of Client) published on 7 March 2023 Submitted via Website
Overall Experience
My father has been very pleased with the services provided by Bluebird Care. He lives alone and appreciates the company and help with the weekly shopping.
He loves the word 'companionship' which is one of the services Bluebird provides for him.

It is also a comfort for me to know someone visits him regularly since I do not live close by.

Reply from Paulina Jezierska, Business Development Manager at Bluebird Care North East Lincolnshire & West Lindsey

Your great rating means a lot to us, and we appreciate you taking the time to leave us this review! Take care!

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Review from Chris B (Son of Client) published on 2 March 2023 Submitted via Website
Overall Experience
As my brother and I lived a good distance from my mother's home, we needed a totally reliable service and one which treated my mother as an important individual.
Bluebird Care provided this in every respect. As my mother's health deteriorated they were able to adapt to her circumstances. Their communication was excellent - contacting me regarding any issues and providing daily notes so we could monitor her care.

We would definitely recommend Bluebird.

Reply from Paulina Jezierska, Business Development Manager at Bluebird Care North East Lincolnshire & West Lindsey

Hi Chris, thank you for taking the time to write this review. It means a lot to us. We are happy to hear you and your loved one had a positive experience with us. Please don't hesitate to contact us if there is anything else we can do.

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Review from Helen O (Daughter of Client) published on 6 February 2023 Submitted via Postal Card
Overall Experience

My father received short-term care, due to declining care by the bluebird carers based in Grimsby. Excellent care was given. They were caring, kind and very professional in all departments. I would not hesitate to recommend this company to anyone. Thank you for everything.

Reply from Paulina Jezierska, Business Development Manager at Bluebird Care North East Lincolnshire & West Lindsey

Hi Helen, thank you for taking the time to write this review. It means a lot to us. We are happy to hear you had a positive experience with us. Please don't hesitate to contact us if there is anything else we can do.

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Review from Christine P (Client / Service User) published on 3 March 2022 Submitted via Postal Card
Overall Experience

The care provided to me is excellent. My carers come morning and evening to do my medication and anything else I need help with. All carers are professional at all times, I am always contacted if my carer is running late - very rare. I'm kept informed of any changes to my care or carer, Covid precautions are adhered to at all times.

Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care North East Lincolnshire & West Lindsey

Thank you for rating us; we appreciate you taking the time to do this! We are thrilled that you are happy with our services and please do not hesitate to reach out if there's more we can do for you!

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Review from Anthony H (Client / Service User) published on 15 November 2021 Submitted via Postal Card
Overall Experience

I didn't know what to expect but I was, and am, happy with the system.

Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care North East Lincolnshire & West Lindsey

Thank you, for taking the time in leaving us a review! We are thrilled that you are happy with our services.

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Review from T E (Daughter of Client) published on 15 July 2021 Submitted via Postal Card
Overall Experience

I had to work away for a weekend and felt uneasy leaving my mum. Bluebird were so kind and professional, going out of their way to accommodate us. Everything was perfect and I would recommend them to anyone needing care. I shall be putting a care plan with them very soon. Thank you so much.

Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care North East Lincolnshire & West Lindsey

Thank you, for taking the time in leaving us a review! We are delighted to hear that you are happy with our services.

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Review from E B (Client / Service User) published on 28 June 2021 Submitted via Postal Card
Overall Experience

I enjoy my relationship with my carers, they help me when needed and always go above and beyond.

Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care North East Lincolnshire & West Lindsey

Thank you for rating us; we appreciate you taking the time to do this! We are thrilled that you are happy with our services, and please do not hesitate to reach out if there's more we can do for you!

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Review from N M (Client / Service User) published on 17 June 2021 Submitted via Postal Card
Overall Experience

I am very happy with the carers and the overall organisation who conduct regular reviews and assessment of my needs.

Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care North East Lincolnshire & West Lindsey

Thank you, for leaving us a review! We are thrilled with our services.

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Review from S S (Daughter of Client) published on 4 June 2021 Submitted via Postal Card
Overall Experience

My mum is happy overall with the carers, but the price is the only concern as she thinks it's expensive.

Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care North East Lincolnshire & West Lindsey

Thank you, Sue, for taking the time in leaving us a review! We are thrilled to hear that your mum is happy with our services.

Our company charges slightly higher rates than others because we are very selective during our recruitment process to make sure suitable candidates are chosen. Our care...  

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Review from Kerry F (Partner of Client) published on 4 June 2021 Submitted via Postal Card
Overall Experience

I could not have asked for a better experience since my partner has been home (December 2020). Every single member of staff have been amazing, delivered exceptional care and treated my partner with dignity and respect at all times. They have put everything into supporting my partner, myself and our children and nothing is ever too much. Bluebird are an absolute credit to the caring profession and I will be forever grateful for all of them. Thank you from the bottom of my heart.

Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care North East Lincolnshire & West Lindsey

Thank you, Kerry, for taking the time in leaving us a review! We are thrilled that you are happy with our services.

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Review from C L (Daughter of Client) published on 3 June 2021 Submitted via Postal Card
Overall Experience
The care supervisor was very professional and helpful; we talked through what was required, and she put it all in place for us.

She brought the carer to meet my parents before the care started. The weekend care went well.

Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care North East Lincolnshire & West Lindsey

Thank you, Claire, for taking the time in leaving us a review! We are glad you are pleased with our services.

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Review from Anna M (Daughter of Client) published on 17 May 2021 Submitted via Website
Overall Experience
My mother was provided wonderful care from Bluebird Home Care, they were extremely professional and warm towards my mother after having had a major stroke, they made sure all her needs were met, from getting her set up for her day to then settling down on an evening.
All staff were very approachable and kind towards my mother and she grew very fond of all her caregivers.
From my point of view, I was extremely happy knowing Mum was well looked after, albeit last year was a very challenging time for all.

My family and I would highly recommend!

Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care North East Lincolnshire & West Lindsey

Thank you, Anna, for the kind words! We are thrilled that your mum and yourself are happy with our services.

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Review from Karen N (Daughter of Client) published on 19 March 2021 Submitted via Website
Overall Experience

My father has received fantastic service from all of the carers who have visited over the last 3-months. They have all been very friendly, courteous and professional and have made suggestions to improve care for Dad. Nothing is too much trouble for them, and they include family members in their friendly discussions. Thank you to all.

Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care North East Lincolnshire & West Lindsey

Thank you, Karen, for taking your time in submitting us a review! We are thrilled that you and your farther are happy with our services.

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Review from Moira G (Power of Attorney of Client) published on 19 March 2021 Submitted via Website
Overall Experience

All the carers supplied by the Bluebird agency were reliable and demonstrated a high degree of empathy with the client. I felt that they went above and beyond as the client was very demanding and awkward.

Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care North East Lincolnshire & West Lindsey

Thank you, Moira, for taking your time in submitting us a review! We are delighted to hear that you are happy with our services.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Bluebird Care North East Lincolnshire & West Lindsey.

Awards / Recognitions (2)

  • Recipient: Bluebird CareDate: Wednesday 31 May 2023
  • Recipient: Bluebird CareDate: Thursday 31 Mar 2022

Meet the Team (0)

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Frequently Asked Questions about Bluebird Care North East Lincolnshire & West Lindsey

How many Carers does Bluebird Care North East Lincolnshire & West Lindsey employ?

Bluebird Care North East Lincolnshire & West Lindsey employs 39 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care North East Lincolnshire & West Lindsey to verify any information. View our terms and conditions. Bluebird Care North East Lincolnshire & West Lindsey has an Enhanced Service - more info.