Spring Care PAs Battle Ltd

77a High Street, Red Barns Mews, Battle TN33 0AG
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10 25 Reviews
  • Spring Care PAs Battle Ltd, Battle
Spring Care are experts in providing Live-in Care and Home Care services to adults at home. Live-in Care is provided across Sussex and Kent, and hourly Home Care service is provided in Battle, Bexhill, Sedlescombe and surrounding areas. The Dementia Day Centre runs three days a week in Battle, East Sussex. Services at home include home care, live in care, respite care, complex care, disability care, dementia care, Parkinson's care, and caring for couples.

Spring Care is owned and managed by a team dedicated to ensuring that their Service Users receive a first class service and that their staff are happy in their employment. They have an excellent staff retention rate, with some having worked there since they opened in 2013.

Spring Care provides care and support to people with private funding, and accepts referrals from social services, continuing healthcare and those with direct payments.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £31
  • Weekly Live-in Care Fees: from £1480

If your care is funded by the Local Authority we have agreed rates in place with them.
We are an Approved Provider to East Sussex County Council for both Home Care and Live-in Care, and for our Dementia Day Centre.

These prices are only a guideline, please contact Spring Care PAs Battle Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Spring Care PAs Battle Ltd

Person in charge

  • Sarah Taylor (Managing Director)

Spring Care PAs Battle Ltd Reviews (25)

Total of 25, showing 21-25
10

Spring Care PAs Battle Ltd has a Review Score of 10 (9.983) out of 10, based on 10 reviews in the last 2 years. Over all time Spring Care PAs Battle Ltd has 25 reviews.

Overall Experience

  • 17
  • 7
  • 0
  • 0
  • 1

Date Published

25
5
10
10
15
Overall Experience  Overall Experience 4.0 out of 5

I have only just started with Spring Care, have had three visits so far, all have been very good and excellent carers.

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Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My stepmother receives 24-hour care. We are delighted with how this is going. The carer is very dedicated to what is a difficult task and tackles the role with great positivity, empathy and skill.

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Overall Experience  Overall Experience 4.0 out of 5

Have used your services since March 2017 and have been very pleased with the care provided.

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Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I had always dreaded having to source 'Care in the Home' for my Mum who is now 90.
When that day came, which it eventually did, quite suddenly, Spring Care was there to help us.
They stepped up to the plate immediately with a care plan that has been running smoothly and efficiently ever since.
Their
professionalism has provided a regimen that has helped us to enable my Mum to remain in her own home, so far, where she dearly wishes to be. A big relief to us also.

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Overall Experience  Overall Experience 5.0 out of 5

It is my honest opinion that Spring Care provide an outstanding service.
Their matching of personal assistance to the client is remarkable (my wife is a dog lover and so are her three personal assistants).
Her personal assistants have bonded well with her and myself.
All staff are polite and respectful
and do their utmost to fulfil our needs and requirements.

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Care / Support

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Current Review Score: 10.0 (9.983)

Overview of Review Score

The Review Score of 10 (9.983) out of 10 for Spring Care PAs Battle Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.983 for Spring Care PAs Battle Ltd is calculated as follows: ( (59 Excellents x 5) + (1 Goods x 4) ) ÷ 60 Ratings = 4.983

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Spring Care PAs Battle Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

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Meet the Team (4)

Shirley

Shirley Matthews

Job Title: Registered Manager

Joined: 2013

Our Registered Manager is Shirley Matthews. Shirley has been employed by Spring Care PAs Battle Limited as its Registered Manager since 2013. Helping to set the company up, Shirley also delivered its first care visits.


She is ultimately responsible for all the care that Spring Care provides by upholding our Aims, Objectives and Values.


Shirley carries out a lot of our initial care assessments, she is involved in care reviews as well as managing and supporting the care team. As part of the management of your care package, Shirley will speak with Social Services, GPs, Occupational Therapists, Tissue Viability Nurses, District Nurses - and so on - to ensure that you are in receipt of all of the health services that you need to stay living well at home.


Her experience in the care industry began in 2000 and covers both residential and domiciliary care settings as a Manager and Registered Manager.


Registered Managers Award (RMA)
Level 3 A1 Assessors Award
Level 3 Social Care
Level 2 Accounting
Level 2 Administration

Janet

Janet Mitchinson

Job Title: Training Manager

Joined: 2014

Janet is our Training Manager, having previously been our Care Co-Ordinator.


Janet is responsible for training all of our staff. She does this through a blended training programme including classroom training which includes practical moving and handling and first aid; through workbooks and in the field where she will visit with the carers when they are working in your home to supervise, teach and advise.


As part of a small management team Janet will also take on the tasks of care assessments, care reviews and working with other health professionals to ensure that you are receiving the best care possible at home.


Janet studied for her teaching qualification in her “spare time” and graduated in 2019 as Student of the Year:
Professional Graduate Certificate in Education PGCE
BSc Social Sciences
Level 5 Leadership for Health & Social Care, Children & Young People Services (Adult Management)

Gillian

Gillian Allam

Job Title: Care Co-Ordinator

Joined: 2023

Gill joined our Battle care team in August 2021 and started working in the office in April 2023. She quickly became a key member of the team and studied for her Level 3 Health & Social Care which she passed in 2024, with Distinction.


Gill plans and co-ordinates our care visits to ensure that our carers are scheduled to be with you at the time we’ve agreed with you. She is also training in Risk Assessment and Care Management.


You will no doubt meet Gill if you have Home Care from us, as she still works some evenings and weekends – because she loves it!


Level 3 Health & Social Care
Level 5 Leadership & Management in Adult Care (working towards 2025)

Carrie

Carrie Weston

Job Title: Team Leader

Joined: 2015

Carrie joined Spring Care in 2015 and has been Team Leader for our Bexhill team and care service since 2017.


Carrie provides care and support to people in Bexhill on a daily basis, and has additional responsibility for overseeing our Bexhill care team and our service users.


Carrie also takes part in our out of hours On Call rota and is one of our professionally trained Nail and Foot Care team.


Level 3 – Aged Care (Australia)

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Spring Care PAs Battle Ltd to verify any information. View our terms and conditions. Spring Care PAs Battle Ltd has an Enhanced Service - more info.