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Spring Care PAs Battle Ltd

77a High Street, Red Barns Mews, Battle, East Sussex TN33 0AG
Spring Care PAs Battle Ltd Logo
Spring Care PAs Battle Ltd logo
Spring Care PAs Battle Ltd, Battle
Spring Care PAs Battle Ltd, Battle
Spring Care PAs Battle Ltd, Battle

Spring Care are experts in providing Live-in Care and Home Care services to adults at home. Live-in Care is provided across Sussex and Kent, and hourly Home Care service is provided in Battle, Bexhill, Sedlescombe and surrounding areas. The Dementia Day Centre runs three days a week in Battle, East Sussex. Services at home include home care, live in care, respite care, complex care, disability care, dementia care, Parkinson's care,...  

Care Provided by Spring Care PAs Battle Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £31
  • Weekly Live-in Care Fees: from £1,480
If your care is funded by the Local Authority we have agreed rates in place with them.

We are an Approved Provider to East Sussex County Council for both Home Care and Live-in Care, and for our Dementia Day Centre.

The price(s) shown are provided by the agency. Contact Spring Care PAs Battle Ltd for full pricing details and T&Cs.

Contact Spring Care PAs Battle Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Spring Care PAs Battle Ltd
  • Private Owned

Person in charge

  • Sarah Taylor (Managing Director)

Spring Care PAs Battle Ltd Reviews (26)

9.8

Spring Care PAs Battle Ltd has a Review Score of 9.8 (9.76) out of 10, based on 11 reviews in the last 2 years. Over all time Spring Care PAs Battle Ltd has 26 reviews.

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Showing 26 reviews matching selected criteria
Review from John H (Son of Client) published on 24 February 2026 Submitted via Website
Overall Experience
My mother who is 89 has early onset dementia along with mobility problems. She is a very independent woman who lives by herself in a ground floor flat. I have been her caregiver for over 5years. I am retired, married and also a grandfather. As time has gone on I feel that I have been trying to split myself time wise. I was noticing that mum was starting to withdraw into herself.
Adult services pointed me the direction of Spring Care. I was really worried how mum would react to attending so on the first day I kept our destination secret. When we arrived the staff welcomed her and got her a cup of tea. When she saw the other people there I can not describe the look she gave me as I made a quick exit.
I believe it is 6 months since she has been attending during which I have increased her attendance from one to two days a week. This has been an injection of life back into the mother I knew. I would recommend S/C to anyone. The food is pretty good as well

I can not thank the staff enough.

Reply from Sarah Smithwick, Operations Director at Spring Care PAs Battle Ltd

Thank you so much for your lovely review. Our team and everyone at the Stay Connected Club really enjoy your mother's company and her wonderful sense of humour. She is also a great support to some of the attendees whose dementia is more advanced than hers. We are delighted that she enjoys spending two days a week with us and that you have noticed such a positive change in her.

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Review from Sharon W (Daughter of Client) published on 18 July 2025 Submitted via Website
Overall Experience

Excellent support from our allocated PA, thank you - very proactive, understanding and caring. She undertakes a range of support including support with cleaning in difficult to reach areas, checking on dates on produce, collecting medications, shopping, coaching on hearing aid usage and other general support.

Reply from Sarah Smithwick, Operations Director at Spring Care PAs Battle Ltd

Thank you very much for your kind review. I know that the PA really enjoys the visits and I'm glad to hear that the support she is providing is proving to be useful and practical.

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Review from S P (Wife of Client) published on 18 July 2025 Submitted via Website
Overall Experience
I am extremely happy with the service provided at the day centre at Spring Care. My husband Dave Porter throughly enjoys the day.

Dave is very sociable and enjoys the communication with staff and service users, and looks forward to Thursdays.

Reply from Sarah Smithwick, Operations Director at Spring Care PAs Battle Ltd

Thank you so much for your review of our Day Centre. Dave is great company for everyone there with his lovely nature and super humour! We're so pleased that he enjoys it.

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Review from B R (Daughter of Client) published on 13 May 2025 Submitted via Website
Overall Experience

Spring Care provide an excellent service and all the carers we have had are all very patient, kind, helpful and efficient. The office is very easy to contact and they are very good at passing back any information from the carers via email. Highly recommended.

Reply from Sarah Smithwick, Operations Director at Spring Care PAs Battle Ltd

What a lovely review, thank you so much for taking the time to write it. We really do appreciate the feedback and are delighted that you are happy with the service we are providing.

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Review from J I (Client / Service User) published on 9 May 2025 Submitted via Postal Card
Overall Experience

Carer first class. Very kind and understanding.

Reply from Sarah Smithwick, Operations Director at Spring Care PAs Battle Ltd

Thank you for taking the time to write a review for us, we're so pleased that you find our care team to be kind and understanding. Your review is much appreciated!

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Review from A W (Wife of Client) published on 9 May 2025 Submitted via Postal Card
Overall Experience

Carers are always on time, spend time with my husband, encourage him to do things for himself, but assist where necessary, will always recommend the service to anyone looking for homecare. All staff are friendly and helpful, from carers to management.

Reply from Sarah Smithwick, Operations Director at Spring Care PAs Battle Ltd

Thank you so much for your review! We are delighted to hear that our carers and office staff have made a positive difference for you and your husband. Your recommendation means a lot to us.

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Review from P H (Son of Client) published on 17 February 2025 Submitted via Postal Card
Overall Experience
The team at Spring Care responds very quickly and professionally to my families fast moving needs. Our requirements were met in a very timely manner so that we felt fully supported. The care staff who attended were also very effective and quickly built a strong relationship with us.

I would have no hesitation in using Spring Care again should the need arise.

Reply from Sarah Taylor, Managing Partner at Spring Care PAs Battle Ltd

Thank you so much for taking the time to leave us a review, we're very pleased that our service was helpful to your family.

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Review from Nicholas B (Friend of Client) published on 6 February 2025 Submitted via Postal Card
Overall Experience

The carer is very helpful and makes my friend happy and she thinks the world of her carer.

Reply from Sarah Taylor, Managing Partner at Spring Care PAs Battle Ltd

Thank you, that is very kind of you to say. I'm so pleased that your friend is finding our care helpful.

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Review from Jackie W (Wife of Client) published on 7 January 2025 Submitted via Postal Card
Overall Experience

I have used Spring Care Day Care for more than two years now, my husband who has Alzheimer's loves it there. It keeps him well-stimulated which I can't do at home. In the last week I have also been using them to shower him in the morning. They have been brilliant and taken away all my stress.

Reply from Sarah Taylor, Managing Partner at Spring Care PAs Battle Ltd

Thank you for your review, we are so pleased that our services are making a positive difference.

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Review from Carolyn P (Daughter of Client) published on 7 January 2025 Submitted via Postal Card
Overall Experience

Lovely staff - all very caring and look after Mum well. Would recommend.

Reply from Sarah Taylor, Managing Partner at Spring Care PAs Battle Ltd

Thank you so much, we appreciate your feedback.

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Review from M F (Son of Client) published on 3 January 2025 Submitted via Postal Card
Overall Experience
We needed help of short notice. Spring Care staff were all very kind, helpful and supportive.

Our carer was really nice with my mum. We would recommend Spring Care.

Reply from Sarah Taylor, Managing Director at Spring Care PAs Battle Ltd

Thank you for your review, we're very glad that you were happy with our service.

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Review from Amanda P (Daughter of Client) published on 8 July 2020 Submitted via Website
Overall Experience
Spring Care left my mother who has Alzheimer's in a dreadful state before she went into hospital. Her fridge was filthy, empty and mouldy. We’ve changed to another company, and they are excellent. Can’t do enough for my mum.

Now, nearly a year later with no contact from Spring Care since my mum was discharged last summer - we’ve just been told by them that we have an outstanding bill of over £900!! Avoid them like the plague...

Reply from Sarah Smithwick, Director at Spring Care PAs Battle Ltd
Thank you for your review.
We are pleased to know your mother is doing well. Our team always enjoyed the short visits they spent with her twice a week.

We were equally dismayed to discover your mother had no food in her fridge whilst you were abroad on holiday which, as you recall, is one of the...  

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Review from Dudley P (Son of Client) published on 4 December 2018 Submitted via Website
Overall Experience

If you are reading this, I guess you are looking for some guidance for suitable care for an elderly relative or friend. Well, you have come to the right place. For the last 18 months or so Spring Care has been helping my elderly parents. With their care and support, we have been able to allow a couple in their 90s to continue to live with dignity in the comfort and familiarity of their own home. The kindness, devotion and humanity everyone at Spring Care has shown to my parents has been extraordinary. We could not have achieved what we have without their support. We really are talking special human beings. A big thank you for everything you have done for our family.

Reply from Sarah Smithwick, at Spring Care PAs Battle Ltd

Thank you for taking the time to write this lovely review, I'm so pleased that we have been able to provide meaningful support to your parents.

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Review from Celia V (Wife of Client) published on 31 July 2018 Submitted via Website
Overall Experience

I cannot fault our carer, who is cheerful, efficient and sympathetic to all my husband's needs. He is a positive addition to our lives and has made the mornings so much easier for me as his otherwise sole carer.

Reply from Sarah Smithwick, at Spring Care PAs Battle Ltd

Thank you for your review, I'm so pleased that you are happy with the service we are providing.

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Review from D C (Son of Client) published on 21 May 2018 Submitted via Postal Card
Overall Experience

Good care. Pleasent Carers who show an interest in my father. Conversation is as important as care to an older person.

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Review from Michael S (Husband of Client) published on 19 February 2018 Submitted via Postal Card
Overall Experience
Care provided by the carers is good, attendance is not always at the agreed times and sometimes no carer (rare) last minute changes, problems with sickness and availability.

No major complaints with the agency. Satisfied.

Reply from Sarah Smithwick, Operations Director at Spring Care PAs Battle Ltd

Thank you for your review. I’m pleased that you are generally happy with the care we are providing - that being a Live In Carer. With regard to the double up visits twice a day and additional respite cover twice weekly that we provide to you, we have suffered for the last few months with an...  

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Review from Gillian H (Client / Service User) published on 15 February 2018 Submitted via Postal Card
Overall Experience

Provide always good service and all are professional.

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Review from S G (Wife of Client) published on 13 February 2018 Submitted via Postal Card
Overall Experience
I am generally satisfied with the carers that come, willing to assist with what is asked of them.
It has happened that I did not get the privacy sitting on the toilet, but I am sure I made my point to the carer concerned.

Office staff generally very helpful, obviously sometimes messages do not get passed on.

Reply from Sarah Smithwick, Operations Director at Spring Care PAs Battle Ltd

Thank you for taking the time to complete this review. Our Service Users' privacy and dignity are extremely important to us and I am sorry that your dignity was not respected on the occasion you have mentioned, although I am pleased that you were able to make your point to the carer and trust that...  

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Review from G C (Client / Service User) published on 13 February 2018 Submitted via Postal Card
Overall Experience

Carers are always cheery and very professional in their work. They always complete their daily tasks. I'm kept informed if carers cannot attend and a replacement is sent. The only complaint is that the carers do not always attend at the correct times asked for.

Reply from Sarah Smithwick, Operations Director at Spring Care PAs Battle Ltd

Thank you so much for your review. I’m very pleased that you are on the whole very happy with the service we are providing. We do try hard to ensure that the call times are consistent and at the time each Service User has requested – there are occasions when staff are on holiday or unwell that call...  

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Review from Kaye F (Daughter of Client) published on 9 February 2018 Submitted via Postal Card
Overall Experience
Spring Care is providing a first class service and I would not hesitate to recommend them.

I'm so glad they were recommended to me.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Spring Care PAs Battle Ltd.

Meet the Team (4)

Shirley Matthews Job Title: Registered Manager Joined: 2013
Shirley Matthews

Our Registered Manager is Shirley Matthews. Shirley has been employed by Spring Care PAs Battle Limited as its Registered Manager since 2013. Helping to set the company up, Shirley also delivered its first care visits.

She is ultimately responsible for all the care that Spring Care provides by upholding our Aims, Objectives and Values.

Shirley carries out a lot of our initial care assessments, she is involved in care reviews as well as managing and supporting the care team. As part of the management of your care package, Shirley will speak with Social Services, GPs, Occupational Therapists, Tissue Viability Nurses, District Nurses - and so on - to ensure that you are in receipt of all of the health services that you need to stay living well at home.

Her experience in the care industry began in 2000 and covers both residential and domiciliary care settings as a Manager and Registered Manager.

Registered Managers Award (RMA)
Level 3 A1 Assessors Award
Level 3 Social Care
Level 2 Accounting

Level 2 Administration

Janet Mitchinson Job Title: Training Manager Joined: 2014
Janet Mitchinson

Janet is our Training Manager, having previously been our Care Co-Ordinator.

Janet is responsible for training all of our staff. She does this through a blended training programme including classroom training which includes practical moving and handling and first aid; through workbooks and in the field where she will visit with the carers when they are working in your home to supervise, teach and advise.

As part of a small management team Janet will also take on the tasks of care assessments, care reviews and working with other health professionals to ensure that you are receiving the best care possible at home.

Janet studied for her teaching qualification in her “spare time” and graduated in 2019 as Student of the Year:
Professional Graduate Certificate in Education PGCE
BSc Social Sciences

Level 5 Leadership for Health & Social Care, Children & Young People Services (Adult Management)

Gillian Allam Job Title: Care Co-Ordinator Joined: 2023
Gillian Allam

Gill joined our Battle care team in August 2021 and started working in the office in April 2023. She quickly became a key member of the team and studied for her Level 3 Health & Social Care which she passed in 2024, with Distinction.

Gill plans and co-ordinates our care visits to ensure that our carers are scheduled to be with you at the time we’ve agreed with you. She is also training in Risk Assessment and Care Management.

You will no doubt meet Gill if you have Home Care from us, as she still works some evenings and weekends – because she loves it!

Level 3 Health & Social Care

Level 5 Leadership & Management in Adult Care (working towards 2025)

Carrie Weston Job Title: Team Leader Joined: 2015
Carrie Weston

Carrie joined Spring Care in 2015 and has been Team Leader for our Bexhill team and care service since 2017.

Carrie provides care and support to people in Bexhill on a daily basis, and has additional responsibility for overseeing our Bexhill care team and our service users.

Carrie also takes part in our out of hours On Call rota and is one of our professionally trained Nail and Foot Care team.

Level 3 – Aged Care (Australia)

Frequently Asked Questions about Spring Care PAs Battle Ltd

How many Carers does Spring Care PAs Battle Ltd employ?

Spring Care PAs Battle Ltd employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Spring Care PAs Battle Ltd to verify any information. View our terms and conditions. Spring Care PAs Battle Ltd has an Enhanced Service - more info.