Cherished Care Services Ltd

115 Wilmslow Road, Handforth, Wilmslow SK9 2JH
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8.4 23 Reviews
  • Cherished Care Services Ltd, Wilmslow
Discover Cherished Care Services, exceptional home care tailored to your loved ones' unique needs. Serving the communities of Wilmslow, Handforth, Macclesfield, and Alderley Edge, Cherished Care Services' mission is to empower individuals to maintain their independence and enjoy a high quality of life in the comfort of their own homes.

What makes Cherished Care Services stand out from the rest? It begins with their unwavering dedication to a person-centred approach. This commitment ensures that every individual receives personalised, compassionate care, taking into account their preferences, routines, and personal goals. As a family-owned and operated business, Cherished Care Services understands the importance of treating every client like family, delivering exceptional care with professionalism and warmth.

With an extensive range of services, the team caters to a diverse array of needs. From personal care and domestic assistance to companionship and medication management, their experienced team has got you covered. Skilled in handling complex conditions such as dementia and Parkinson's, their caregivers are specially trained to provide the support and understanding needed to ensure your loved ones thrive.

Recognised for their excellence, the team waves at the Great British Care Awards, earning accolades as a regional finalist in both the Personalisation and Home Care Worker of the Year categories, as well as the Care Team of the Year category from 2017 through 2020.

As a Prime Provider of care for Cheshire East Council, Cherished Care Services accept Direct Payments.

Experience the Cherished Care Services difference today. Entrust your loved ones to a team that will go above and beyond to ensure their comfort, happiness, and well-being.

Transform your loved ones' lives by choosing Cherished Care Services – where exceptional, personalised home care is more than a service; it's a promise.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • Cherished Care Services Ltd

Person in charge

  • Chandrea Clarke (Registered Manager)

Cherished Care Services Ltd Reviews (23)

Total of 23, showing 21-23
8.4

Cherished Care Services Ltd has a Review Score of 8.4 (8.412) out of 10, based on 3 reviews in the last 2 years. Over all time Cherished Care Services Ltd has 23 reviews.

Overall Experience

  • 15
  • 8
  • 0
  • 0
  • 0

Date Published

23
0
1
3
20

Review from Gil H (Client) published on 1 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cherished Carers have really protected me and brought me to a good place since I had my operation. I have nothing but positive words to say to the Director and Manager for their support.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B R (Client) published on 27 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, on time and considerate.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Julie J (Daughter of Client) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cherished care Services Ltd have been caring for my dad for the past 9 months. All the staff are extremely caring and friendly and go over and above the call of duty. They have a professional way of communicating between themselves and myself so we all know exactly what is going on which ensures continuity
for my dad which is very important to him. Cherished Care has suggested different activities for my dad and taken him along to social activities. Their care is exemplary and very reassuring to both me and my dad.

Reply from Chris Clarke, Director of Operations at Cherished Care Services Ltd

Many thanks for your kind words, we are so proud of our partnership working and personalised service, working together with you and your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.4 (8.412)

Overview of Review Score

The Review Score of 8.4 (8.412) out of 10 for Cherished Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.412 for Cherished Care Services Ltd is calculated as follows: ( (7 Excellents x 5) + (10 Goods x 4) ) ÷ 17 Ratings = 4.412

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Cherished Care Services Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (8)

Meet the Team (2)

Chandrea

Chandrea Clarke

Job Title: Registered Manager

Joined: 2016

Finalist for Registered Manager of the year 2024 - Introducing Chandrea Clarke, Registered Manager and co-owner of Cherished Care Services, alongside her husband, Chris Clarke. Chandrea's passion for delivering outstanding care stems from her 20 years of experience in the care sector, inspiring her to establish a home care service that caters to the communities of Wilmslow, Handforth, and Alderley Edge.


Driven by the desire to create a care service that she would be proud to have her own grandmother receive, Chandrea has made it her mission to provide exceptional personal care. Equipped with an NVQ Level 5 in Health and Social Care, she is actively involved in the day-to-day operations, ensuring the highest standards of care are met at all times.


Chandrea shares, "As the Director and Registered Manager of Cherished Care Services, you can rest assured that you will personally meet me. My commitment to excellence ensures that all staff are trained to meet my exacting standards, guaranteeing that you will receive a service that is both personal and professional."


Choose Cherished Care Services and experience the dedication and expertise of Chandrea Clarke, a leader who is truly passionate about providing the finest care to your loved ones.

Chris

Chris Clarke

Job Title: Chief Executive

Joined: 2016

Winner of Care Innovater 2024, introducing Chris Clarke, the co-founder of Cherished Care Services, who established the company with his wife, Chandrea, in 2016. With 12 years of experience in the charity sector, Chris has primarily worked with organizations that provide care and support to adults with learning disabilities. His focus on personalised technology showcases his commitment to innovation in the field of care.


As the Chief Executive of Cherished Care Services, Chris is dedicated to cultivating the company as a trailblazing local care provider. He brings a wealth of knowledge and expertise to the table, ensuring the smooth day-to-day operations of the company and delivering the best possible support to their clients.


Choose Cherished Care Services and benefit from the innovative leadership of Chris Clarke, a visionary dedicated to making a difference in the lives of those who need care the most.

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