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PHC Home Care Ltd

Systems House, 246 Imperial Drive, Harrow HA2 7HJ
PHC Home Care Ltd Logo
PHC Home Care Ltd logo
PHC Home Care Ltd, Harrow
PHC Home Care Ltd, Harrow
PHC Home Care Ltd, Harrow

'Care that matters - supporting independence with dignity and kindness.'

At PHC Home Care, good care is about people, not just tasks. Every visit is a chance to bring comfort, kindness and a sense of independence into someone’s day. Carers do not simply take over; they encourage clients to do as much as possible for themselves while offering gentle support wherever it is needed.

Time is taken to listen, share a cup...  

Care Provided by PHC Home Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £24.44 - £32.33
  • Weekly Live-in Care Fees: £1,200 - £1,500

Very competitive rates locally - we aim to deliver a high-quality service at sensible and sustainable rates.

The price(s) shown are provided by the agency. Contact PHC Home Care Ltd for full pricing details and T&Cs.

Contact PHC Home Care Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • PHC Home Care Ltd
  • Private Owned

Person in charge

  • Evelyn A-Kum (Registered Manager)

PHC Home Care Ltd Reviews (6)

9.2

PHC Home Care Ltd has a Review Score of 9.2 (9.207) out of 10, based on 6 reviews in the last 2 years. Over all time PHC Home Care Ltd has 6 reviews.

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Showing 6 reviews matching selected criteria
Review from Zoe N (Sister of Client) published on 8 September 2025 Submitted via Website
Overall Experience

PHC have been helping members of our family for over 12 years now. They are very friendly and supportive and have provided a range of help, as our needs have flexed, from nursing care to domestic support. The managers are easy to contact by phone or email and have been able to draw on their team at short notice when emergencies have cropped up too which has been hugely appreciated. They have also accompanied family to medical appointments.

Reply from Nikunj Prajapati, Admin at PHC Home Care Ltd

Thank you, Zoe, for your lovely feedback. Supporting your family for more than a decade has been an honour, and we're glad our care continues to give you reassurance.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from William E (Client / Service User) published on 4 September 2025 Submitted via Website
Overall Experience

The carers are very good in what they do, they are always on the time. They always take of me and make sure that I do nit fall or anything. They take care of my personal care and help me prepare my breakfast. They also encourage my indeoendance.

Reply from Nikunj Prajapati, Admin at PHC Home Care Ltd

Thank you for sharing your feedback. We are pleased that our carers are supporting you with your care needs and helping you maintain your independence. It's wonderful to know you feel safe and well looked after.

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Treated with Dignity
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Review from P M (Brother of Client) published on 4 September 2025 Submitted via Website
Overall Experience

Christmas Day 2025 my sister had a fall and was admitted to Northwick Park.On returning home PHC took on her rehabilitation with 5 hours daily care. Since then she has recovered well and gained in confidence and mobility. I cannot fault the care she is receiving. Thank you PHC, i can fully recommend your services.

Reply from Nikunj Prajapati, Admin at PHC Home Care Ltd

Thank you for your kind words. We are so glad to have supported your sister's recovery and to see her gaining confidence and mobility again. It means a lot to know you fully recommend our services.

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Review from Yvonne R (Daughter of Client) published on 4 September 2025 Submitted via Website
Overall Experience

PHC services have been caring for my elderly mother for the last 3 years. We can rely on regular carers, who have become familiar to her, who deal with daily washing, including intimate care, meal time duties, and facilitating medication. They are watchful, friendly and were professional when an emergency occurred. The Agency is always on call and provide handyman services. The carers have proved trustworthy, reliable and show a caring, family attitude to their duties, going over and above making my mother feel comfortable.

Reply from Nikunj Prajapati, Admin at PHC Home Care Ltd

Thank you so much for sharing this kind feedback. It's wonderful to hear that our carers have built trust and familiarity with your mother while providing the care and reassurance she needs. We truly appreciate your trust in PHC over the past three years.

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Review from L M (Wife of Client) published on 4 September 2025 Submitted via Website
Overall Experience
My husband is a client of PHC and is an active alcoholic, living alone. The carers visit twice daily. They are very attentive and help with washing him, preparing food, administering medication as well as keeping on top of his laundry and cleaning his bungalow.
They are kind and understanding, particularly on occasions when my husband has had a drink and is verbally quite rude. They willingly respond to my requests when there are issues and look after his needs.

We are happy with the care given.

Reply from Nikunj Prajapati, Admin at PHC Home Care Ltd

Thank you for your lovely feedback. We are so glad to hear that our carers are supporting your husband with kindness and understanding, even on the more challenging days. Your trust means a lot to us, and we will continue to support him.

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Review from Robert P (Son of Client) published on 4 September 2025 Submitted via Website
Overall Experience
PHC have been providing care for some years and my mother, who has multiple health issues, is very happy with the service she receives as so too am I. Mum gets the same carers who have been coming for a considerable time and this consistancy is a great help.
Mum cannot look after herself at all so she is woken up, washed, fed etc. and this is done very well. Her medication is administered correctly, unlike a previous care company.

In the past year one visit was missed but this was only the second time in the past seven years and was sorted out.

Reply from Nikunj Prajapati, Admin at PHC Home Care Ltd

Thank you for your thoughtful feedback. We're delighted your mother is happy with her care and grateful for your trust. We also acknowledge the past missed visit and remain committed to ensuring this does not happen again.

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Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 January 2025
Overall Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for PHC Home Care Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for PHC Home Care Ltd.

Meet the Team (3)

Evelyn A-Kum Job Title: Registred Manager Joined: 2006
Evelyn A-Kum

Evelyn is a true healthcare professional with over 20 years of experience as a District Nurse. In 2006, she founded Pinner Home Care (now operating as PHC Home Care) following a passion to care for the elderly and disabled in their own homes.

Evelyn started her career in Zimbabwe as a high school teacher, and after a number of years decided that what she really wanted to do was to become a nurse and care for people in her community.

During her nursing career, Evelyn has held a number of positions, including Staff Nurse and District Nursing Care Manager. These have provided her with a wealth of care and people management skills that she now brings to PHC Home Care.

In her spare time, Evelyn enjoys cooking, swimming and reading. She also loves to travel and meet people from different backgrounds and cultures.

Eric A-Kum Job Title: Nominated Individual Joined: 2016
Eric A-Kum

At PHC Home Care, Eric A-Kum serves as the Nominated Individual, ensuring our services meet regulatory standards and consistently deliver safe, high-quality care. In this role, he acts as the bridge between PHC and the Care Quality Commission (CQC), overseeing compliance, supporting the Registered Manager, and keeping the people we care for at the centre of everything we do.

Eric brings over 25 years of experience as a design and build professional, along with PGCE-qualified teaching at the college level, which reflects his strong background in leadership, governance, and professional development.

Ruth Nakintu Job Title: Care-Coordinator/ Supervisior Joined: 2020
Ruth Nakintu

As Supervisor and Senior Carer at PHC Home Care, Ruth plays a vital role in upholding the quality, safety, and consistency of our service. With 5 years of hands-on experience in the care industry and currently working towards her Level 3 Diploma in Adult Care Lead, she combines professional knowledge with practical expertise to guide and support both clients and staff.

Ruth’s responsibilities include supervising care staff and carrying out spot checks to ensure high standards of practice are consistently maintained. She provides training for new team members, covering both practical skills in the field and theoretical knowledge in the office, ensuring that staff are confident and well-prepared. In addition, Ruth undertakes client assessments, contributes to the development of personalised care plans and risk assessments, and helps to coordinate care delivery between frontline staff and line managers.

Her role also extends to conducting appraisals, mentoring colleagues, and fostering effective communication and positive relationships with clients’ families. Ruth’s involvement in both office-based tasks and frontline care ensures that PHC Home Care remains responsive, reliable, and person-centred. Her leadership, dedication, and compassionate approach help maintain the trust and confidence of the people we support, making her an invaluable member of the PHC Home Care team.

Frequently Asked Questions about PHC Home Care Ltd

How many Carers does PHC Home Care Ltd employ?

PHC Home Care Ltd employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact PHC Home Care Ltd to verify any information. View our terms and conditions. PHC Home Care Ltd has an Enhanced Service - more info.