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Trust Care Agency

Unit 1B Rouen House, Rouen Road, Norwich, Norfolk NR1 1RB
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Care Provided by Trust Care Agency

Types of Home Care

  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Please contact us for the latest fees

Contact Trust Care Agency to get a personalised quote:

Good to Know

Owner

  • Trust Care Agency Ltd
  • Private Owned

Person in charge

  • Wendy Brown (Owner/ Registered Manager)
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Trust Care Agency Reviews (1)

Over all time Trust Care Agency has 1 review.

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Review from C M (Daughter of Client) published on 25 July 2023 Submitted via Website
Overall Experience
We have been using Trust Care Agency for several months now and have had an extremely positive experience so far. We have 3 different carers who come and support my mum and they have all been conscientious and helpful and have highlighted any important issues directly so that these can be addressed.
Communication with the manager has been very easy and I have been able to discuss progress and adjust care as required to suit our needs, and this has been fed back to the carers in a timely fashion. I feel reassured that the staff have mum's best interests at heart and I appreciate their advice and input on ways to further improve things.

There is a mobile app that allows service users/family to see comments from each visit and to know what activities were done during the visit, which I have found extremely helpful and reassuring and is a great feature of the service.

Reply from Charley-Louise Hubbard, Care Manager at Trust Care Agency

Thank you for a lovely review, we are glad you're happy with our service.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 April 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Trust Care Agency.

Meet the Team (0)

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Frequently Asked Questions about Trust Care Agency

How many Carers does Trust Care Agency employ?

Trust Care Agency employs 22 carers.

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