LifeCome Care

Overall, I'm grateful for the support LifeCome Care has given our family and would recommend their services to others in similar situations.

The service is very good and we have chosen them despite the fact that the council have now got different providers. This means that they provide exceptional service and I would recommend them to anyone needing good solid care that will be used for years to come.

Light Raphael carer has been with me and my son for about 2 years. She reliable, committed and hard-working and she has a great rapport with my son she lights up his day when she comes into my home. She helps with his reading and maths and life skills and supports him when he is outside in the community. Light is able to adapt to difficult situations especially when he he has a meltdown she is proactive and knows what to do she is a pleasure to have around.

The support workers are brilliant, they are good people. They give medication on time and remind you if you forget. The only issue I have is when other service users use the toilet, they don't clean after themselves. However, the support workers do their best to clean it if it is dirty. So, can't complain!

If it wasn't for the two bad experiences I've had, I would have rated this a much higher level.

The carers were very professional, caring and helpful to my father when I saw them in his home. They were always ready to listen and were friendly, kind and professional in their manner. The contact I had with the office was outstanding and very efficient, kind and supportive in their manner. They couldn't do enough to assist me with any queries or guidance that I required.

A very good care company. They have taken care of my Grandpa. Carers are polite and punctual on the whole. Despite the recent Covid crisis, the service has remained of a high standard. The really nice carers they do a very good job.

5-star service, I have no hesitation in recommending LifeCome care to others. Thank you.

My father had never needed carers before April, and now, during these unprecedented times, LifeCome were able to deliver good care at exceptional times. From the person answering the telephone and updating me just how dad was, to the carers actually taking care of dad and having his wellbeing front and centre. I cannot fault LifeCome care whatsoever. In fact, I am very grateful to them for being able to take care of dad, at a time when I couldn't physically be there.

I am very happy with the service my mother and I received. I would highly recommend them to anyone and I will definitely be using them again in the future.

LifeCome Care have been providing support/care since December 2019 and we have found them to be excellent. Keep up the good work!

I have not yet found a carer who is not concerned about my wishes and my care. I am extremely well cared for by them. The office staff always try to meet my needs when I ask for help.

I have been so impressed by all the carers we have met since my friend was referred to LifeCome Care. They are so attentive and do all with great care and attention to detail. Their interest in my friend and how she is doing is lovely to see and they work with dignity and care. We have found communication with the office excellent and are impressed with links between management and the carers. The ethos of the company is so holistic. I have nothing but praise for everything. We feel fortunate to have been referred and have recommended them to friends. We hope we can continue to work with them once my friend's assessments are complete. So impressed with everything about LifeCome Care.

Very unprofessional in terms of care given to my mother. Communication is extremely difficult with most care givers and also the manager. After obtaining the keys from the key safe, care giver locked us in our house and we could not get out and had to call the police. My mother's Red Alert is often taken from around her neck and not replaced after her shower. When the shower gel is finished they pour water in the bottle instead of asking for a new one. One or too caregivers do not practice hygiene. I would definitely not recommended this home care agency.

I am surprised at the quality of service that I was introduced.

I will recommend 100% the service I received and have come to enjoy.

There are some excellent staff that go above and beyond in treating the client with utmost respect, dignity and compassion. I'm very impressed with how professional and proactive in their approach to problems, always service with a smile, which is very important as they're currently the lifeline to the outside world for our friend. Seeing him feeling comfortable and smiling as he speaks about his carers puts our minds at rest as we're always concerned about how vulnerable he is and his wellbeing is key to his recovery. Hopefully, with the carers' great care and attention, our friend will soon be well enough to progress further with his mobility, this is only made possible by the daily encouragement of the carers.

The carer has worked brilliantly with my daughter and she has gone from 5-day support to 2 days. My daughter is very happy and enjoys her days at day service with the carers guidance and support. Hopefully, this will allow my daughter to become fully independent over time. Thank you.

We are glad we choose them after intensively searching for a care provider.

The staff are competent and reliable, always on time and very friendly with my mum. She always wants them around her because of their friendliness and cheerful character towards her. All staffs are well trained and capable of their job.

I engaged LifeCome Care to care for my Mother while she was visiting with my sisters in Bromley. I found the carers to be competent, caring and understanding of my Mother's needs.