Be Caring Newcastle

3rd Floor, Arden House, Regent Centre, Gosforth, Newcastle upon Tyne NE3 3LZ
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8.0 1 Review
  • Be Caring Newcastle, Newcastle upon Tyne
Be Caring Newcastle delivers high-quality, person-centred home care to individuals across Gosforth, Kenton, Fawdon, North Fawdon, Dinnington, Henton, and High Henton. The service supports older adults and adults with a range of needs, including dementia, physical disabilities, mental health conditions, and learning disabilities, to live independently and safely in their own homes.

Support includes personal care, medication assistance, meal preparation, companionship, and more complex care for those with specialist support needs. Care is flexible, with visits starting from 15 minutes and available seven days a week, including evenings and weekends.

Care Workers are directly employed, DBS-checked, and receive regular training in safeguarding, dementia care, and end-of-life support. The diverse team reflects the local community, ensuring inclusive and culturally appropriate care is delivered with respect and compassion.

The service works in partnership with local GPs, community nurses, and healthcare professionals to provide joined-up care that meets both day-to-day and complex needs. Be Caring Newcastle is regulated by the Care Quality Commission and was rated Good in May 2022 for its safe, effective, and well-led service.

As part of the UK’s largest employee-owned social care provider, Be Caring Newcastle reinvests into its workforce and services, delivering reliable and consistent care that puts the person at the centre of every visit.

Care Provided by Be Caring Newcastle

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Kerry Kave (Manager)
  • Admission Criteria
    • Provide personal care, medication, moving and positioning, social support, shopping calls and cleaning

Funding & Fees Guide for Be Caring Newcastle

  • Prices
  • Hourly Rate: From £31.90 per hour


  • Why Choose Be Caring?


    No Call-Out Fees, No Hidden Charges – Travel time is included in our rates.
    We offer high-quality care at competitive rates, ensuring value for money.
    Shorter visits starting from 15 minutes, meaning you only pay for what you need.
    Fair Billing – We charge in 5-minute increments, ensuring accurate, transparent costs.
    Highly-Trained, Consistent, Care Workers – Our employee-owned social enterprise invests in high-quality training for our Care Workers.


8.0

Be Caring Newcastle has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Be Caring Newcastle has 1 review.

Overall Experience

  • 1
  • 0
  • 0
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the carers, they go above and beyond to help with daily living needs my brother looks forward to seeing them nothing is a problem they are so helpful and caring. Also my brother is with me while I fill in this review and like me he is happy with the carers package. Lovely friendly
staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Be Caring Newcastle is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Be Caring Newcastle is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Be Caring Newcastle is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Be Caring Newcastle

What Type of Services does Be Caring Newcastle offer?

Be Caring Newcastle offers Home Care.

How many Carers does Be Caring Newcastle employ?

Be Caring Newcastle employs 60 carers.