3rd Floor, Arden House, Regent Centre, Gosforth, Newcastle upon Tyne NE3 3LZ
"I found all of the carers very kind and helpful, showing great respect and care for my general well being…" Read all 5 reviews
Be Caring Newcastle delivers high-quality, person-centred home care to individuals across Gosforth, Kenton, Fawdon, North Fawdon, Dinnington, Henton, and High Henton. The service supports older adults and adults with a range of needs, including dementia,… Read more about Be Caring Newcastle
Office 52, Sugar Mill, Oakhurst Road, Leeds LS11 7HL
"I cannot thank the team at Be Caring enough for the outstanding care they provided for my mother during her journey with dementia. Their…" Read all 4 reviews
Be Caring Leeds is rated Outstanding by the Care Quality Commission (CQC, November 2024) and delivers high-quality, personalised home care across the city. The service supports older adults and individuals with dementia, physical disabilities, or long-term… Read more about Be Caring Leeds
Unit 4, Rotherside Court, Rotherside Road, Sheffield S21 4HL
"Carers try to help where they can. They are caring and helpful in every way, they try to help where they can.…" Read all 4 reviews
Be Caring Sheffield is a vibrant and growing home care service, supporting people across Birley, Beighton, Hackenthorpe, Mosborough, and Frecheville. Launched in June 2024, it forms part of Be Caring’s not-for-profit, employee-owned organisation - committed… Read more about Be Caring Sheffield
Unit 30a-30b, Headway Business Centre, Knowles Lane, Bradford BD4 9SW
Be Caring Bradford provides high-quality home care services to people living in Toller, City, Bowling, and Barkerend. As part of the UK’s largest employee-owned social care provider, this branch supports adults of all ages to live independently and safely… Read more about Be Caring Bradford
Royal Quays Business Park, 1st Floor, Coble Dene, North Shields NE29 6DE
Be Caring North Tyneside provides high-quality, person-centred home care services across the borough, including North Shields, Wallsend, Cullercoats, Monkseaton, Whitley Bay, Shiremoor, and Royal Quays. The service supports older adults and people with… Read more about Be Caring North Tyneside
Portway Office, 294 Portway, Woodhouse Park, Manchester M22 1TG
Unit 1d, Wavertree Boulevard South, Liverpool L7 9PF
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Reply from April Carr, Communications & Engagement Lead at Be Caring Newcastle
Thank you so much for your kind words and for taking the time to leave this lovely review. It's wonderful to know that our colleagues friendliness and sense of humour help brighten your days - a good laugh goes a long way!Your feedback means a great deal to us and reminds us why we do what we do. We'll make sure to pass your appreciation along to the team.
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Reply from April Carr, Communications & Engagement Lead at Be Caring Newcastle
Thank you for your kind words.We're really pleased to hear you've had a positive experience with the team at Be Caring Newcastle. Your feedback about our colleagues professionalism, punctuality, and care is much appreciated and will be shared with everyone involved.Thanks again for taking the time to leave a review!
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Reply from April Carr, Communications & Engagement Lead at Be Caring Sheffield
Thank you for your feedback. We're glad to hear our Care Workers are caring and helpful. Please let us know if there's anything else we can do to support you!
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Reply from April Carr, Communications & Engagement Lead at Be Caring Newcastle
Thank you for your kind words. We're so pleased our Care Workers have been able to support you each morning and evening with care, kindness, and respect. Please let us know if there's ever anything more we can do!
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Reply from April Carr, Communications & Engagement Lead at Be Caring Leeds
Thank you so much for your kind words! We're delighted to hear that your mum feels happy and settled with our carers, and that knowing she's comfortable brings you peace of mind too. Please don't hesitate to let us know if there's ever anything more we can do - we're here for you both.
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Reply from April Carr, Communications & Engagement Lead at Be Caring Sheffield
Thank you for sharing your feedback! We're pleased to hear that our visits are punctual and that you have no major concerns about your care. I'm sorry to learn that one of our Carers wasn't able to operate the bath lift, we'll make sure this colleague receives further training and support.
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Reply from April Carr, Communications & Engagement Lead at Be Caring Sheffield
Thank you so much for taking the time to share your experience! We're delighted to hear that you feel well cared for by your team of four carers, and that their assistance helps you feel safe and comfortable in your home.Please don't hesitate to let us know if there's anything more we can do to enhance your care. We're here to support you every step of the way.
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Reply from April Carr, Communications & Engagement Lead at Be Caring Leeds
On behalf of everyone at Be Caring, thank you for trusting us to support your family. We are deeply grateful for your recommendation and send you and your family our warmest wishes.
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Reply from April Carr, Communications & Engagement Lead at Be Caring Leeds
Thank you for taking the time to share your feedback and for your positive ratings!We appreciate your patience and the efforts you've made, alongside our team, to try and resolve challenges with our digital communication system. While it's not ideal that we haven't yet found a technical solution, we are pleased that our managers' direct support has meant your communication with us has continued to be effective.We continue to work with the system provider and key contacts to seek a resolution. Your feedback is invaluable in helping us improve, and we are committed to ensuring communication remains as smooth and responsive as possible.Thank you again for your understanding, and your positive feedback about the quality of care we provide.
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Reply from April Carr, Communications & Engagement Lead at Be Caring Newcastle
Thank you so much for your kind words! We're delighted to hear your brother enjoys our Carers and that they're making daily life easier. I'll share your feedback with the team - they'll be thrilled!
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High turnover of staff due to poor management and training.
Untrained in handling medical equipment.
Untrained in handling medication.
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Always back the staff, leaving clients vulnerable.
There are a few good carers that are exceptionally good at their jobs, unfortunately not enough of them.
I know of other clients who have suffered too.
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