Home Care Providers Owned by Be Caring Ltd

I've been receiving care from B Caring for over two years, and I've had some really positive experiences thanks to a few truly fantastic carers I've met. However, in recent months, I've become disappointed with the lack of consistency. I've raised concerns about not having the same caregiver regularly, and some newer ones seem unsure even after a few visits. Sadly, my complaints haven't been addressed, and at times, it feels like the care provider is more driven by money than by ensuring consistent, high-quality care. So, while I'm grateful for the great carers I've had, overall, I have to give them 2 stars due to these recent issues.

The Carers that I have the Carers that I have are very nice. They do all the things that they're supposed to do. They're pleasant. They are kind and they are discreet as well and in my opinion they go far above and beyond what they are supposed to be doing I've got no problems with a big caring. I think the staff that worked there and the management in the office are very nice people. They're very polite to me when I grow up and if I need any assistance, they would always assist me.Ç thank you

The carers that visit my mother on a daily basis, are truly caring ladies, and are supportive to both myself and my mother they take care of all her needs without any issues I couldn't wish for any.

Be caring have helped with caring for my 92 year old mother since July this year. It has been so reassuring to know they will be there when I can't. She receives an early morning and evening visit to help her dress and undress again for bed. We have found the carers to be friendly, efficient and extremely patient. Their help has been invaluable to us as a family and mam is very comfortable with all the girls. Thank you.

We would recommend Be Caring

My sister is very pleased with the care she recieves the carers are lovely they are very gentle with her. They make sure everything is done to make her comfortable and make sure she has her meals. They also have a chat with her and a laugh; as she does not get out much they cheer her up.

My mum is always well cared for, when the staff come in to care for her they are very friendly and she enjoys chatting to them, they often seem to be having a joke and a laugh. If I have any requests it is easy to contact the office and chat with the staff there.

Mark

My experience of Be caring is excellent the carers are extremely helpful and supportive. I consider myself to be rather lucky having my carer around me on a daily basis and I couldn't ask anymore from them. From the people in the office to the carers themselves they should be very proud of the team that they have.

The ladies that come to care for my mum are brilliant. She even has her favourites! The office are very approachable, if we have any concerns or questions , they are immediately dealt with. We could only have hoped for this kind of help/service when we first started with Be Caring , so to actually feel that my mum is happy and cared for in her own home is so reassuring for us as a family. Thankyou x

The only issue I have is the meal choices, the carers do not use all the foods provided, we have to throw a lot of food away as it's gone out of date, they never use the foods in the freezer, which has steamed vegetables, chips, fish cakes etc, they don't put gravy or any sauces on her foods, I have a list of meals they can make on the kitchen cupboard but they don't make them, easier to put a couple of pork pies on a plate than to make something, other than the meals I am happy with the carers.

I Have been with Be Caring since 2019 and over the years they have been able to let me live independently and I have always had good carers I always let them know when I am going away in very good time.

At start of care package was informed that it would be 2 carers only and other carers would cover regular carers on holiday. Now I'm having different carers on a daily basis. No chance of building a repore!!! Having to explain on a daily basis what's needed to be done. I was very happy with my 2 carers at start, now not satisfied.

I have loved every minute and every moment with the carers they have absolutely wonderful and your service gets 10/10 from me thank yiu for letting me join you. Joining you guys was the best decision I have ever made and thank you for being patient with me im seeing my daughter tomorrow I need some help please thank you

Very professional and understanding people who have helped my father.

I am very happy with service I am provided, I feel very comfortable around carers. They treat me with dignity and as a human being even though my memory is quite poor now.

Always ask if they can do anything more to help before they leave

Really pleased with the care given to my mother. Lovely staff no issues at all.

I found all of the carers very kind and helpful, showing great respect and care for my general well being

I have a good friendship that has been built up since being with Be Caring all the staff are polite friendly and respect what I need done we also have a good laugh at times