Be Caring Leeds

Office 52, Sugar Mill, Oakhurst Road, Leeds LS11 7HL
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9.3 10 Reviews
  • Be Caring Leeds, Leeds
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8.0

Care Provided by Be Caring Leeds

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £31.90

Why Choose Be Caring?


No Call-Out Fees, No Hidden Charges – Travel time is included in our rates.
We offer high-quality care at competitive rates, ensuring value for money.
Shorter visits starting from 15 minutes, meaning you only pay for what you need.
Fair Billing – We charge in 5-minute increments, ensuring accurate, transparent costs.
Highly-Trained, Consistent, Care Workers – Our employee-owned social enterprise invests in high-quality training for our Care Workers.

These prices are only a guideline, please contact Be Caring Leeds to find out the exact price for your requirements.

Contact Be Caring Leeds to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Be Caring Leeds to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Cat Sabo (Manager)
Are you the Owner/Manager of Be Caring Leeds? View your Advertising Options

Be Caring Leeds Reviews (10)

9.3

Be Caring Leeds has a Review Score of 9.3 (9.285) out of 10, based on 9 reviews in the last 2 years.
Over all time Be Caring Leeds has 10 reviews.

Overall Experience
  • 4
  • 4
  • 1
  • 0
  • 1
Date Published
  • 10
  • 2
  • 9
  • 9
  • 1
Reviewer Connection to Be Caring Leeds
  • 5
  • 3
  • 2
Total of 10, showing 1-10
Review from P B (Daughter of Client) published on 30 October 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
The carers that visit my mother on a daily basis, are truly caring ladies, and are supportive to both myself and my mother they take care of all her needs without any issues I couldn't wish for any.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michele H (Daughter of Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum is always well cared for, when the staff come in to care for her they are very friendly and she enjoys chatting to them, they often seem to be having a joke and a laugh. If I have any requests it is easy to contact the office and chat with the staff there.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mark P (Client) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hi my name is Mark I am an end user Client of Be Careing in Leeds I use the service three times a day
I consider myself very lucky to have the most incredible carers they are incredible and nothing is ever too much for any of them and they always go above and beyond. Over a period of twelve months
they are not only my carers they have become friends and are always showing interest in my family and are always asking after them.
The job that they do is incredible and they are always going above and beyond.
The office staff are always polite, efficient and helpful and goi that extra mile whatever my enquiry.
I would certainly recommend Be Caring
5* to all concerned I'm one very happy customer. Thankyou
Mark
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Amanda S (Daughter of Client) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The ladies that come to care for my mum are brilliant. She even has her favourites! The office are very approachable, if we have any concerns or questions , they are immediately dealt with. We could only have hoped for this kind of help/service when we first started with Be Caring , so to actually feel
that my mum is happy and cared for in her own home is so reassuring for us as a family. Thankyou x
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L T (Daughter of Client) published on 1 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The only issue I have is the meal choices, the carers do not use all the foods provided, we have to throw a lot of food away as it's gone out of date, they never use the foods in the freezer, which has steamed vegetables, chips, fish cakes etc, they don't put gravy or any sauces on her foods, I have
a list of meals they can make on the kitchen cupboard but they don't make them, easier to put a couple of pork pies on a plate than to make something, other than the meals I am happy with the carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L S (Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have loved every minute and every moment with the carers they have absolutely wonderful and your service gets 10/10 from me thank yiu for letting me join you. Joining you guys was the best decision I have ever made and thank you for being patient with me im seeing my daughter tomorrow I need some
help please thank you
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J O (Daughter of Client) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel happy with Be Caring as Mum feels happy and settled with them coming in and makes me feel settled with them coming in too.
Reply from April Carr, Communications & Engagement Lead at Be Caring LeedsThank you so much for your kind words! We're delighted to hear that your mum feels happy and settled with our carers, and that knowing she's comfortable brings you peace of mind too. Please don't hesitate to let us know if there's ever anything more we can do - we're here for you both.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Tony K (Son of Client) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the team at Be Caring enough for the outstanding care they provided for my mother during her journey with dementia. Their compassion and dedication were evident in every visit. The carers came to her home three times a day, ensuring that every aspect of my her needs was met with patience,
dignity, and genuine affection. Nothing was ever too much trouble.
My mother always looked forward to their visits. The warmth and kindness of the carers allowed her to remain in the comfort of her own home for much longer than we thought possible. It was clear that the carers saw her as more than just a client and always brought a smile.
Right up until the difficult decision was made that she could no longer stay at home, the care and support never wavered.
I wholeheartedly recommend Be Caring to anyone seeking loving, professional, and exceptional care for a loved one.
We as a family are deeply grateful for everything they did for my mother.
Reply from April Carr, Communications & Engagement Lead at Be Caring LeedsOn behalf of everyone at Be Caring, thank you for trusting us to support your family. We are deeply grateful for your recommendation and send you and your family our warmest wishes.
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Stephen T (Son of Client) published on 29 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Unfortunately, we cannot use the expected system to communicate by digital. Hence we have to use email. This has supposedly been reviewed by your IT Team & has never been fixed.
This results in us communicating directly with senior personnel in the business. However, the process works extremely
well for us. Not sure if it is the most effective us of your managers time handling our issues?
Reply from April Carr, Communications & Engagement Lead at Be Caring LeedsThank you for taking the time to share your feedback and for your positive ratings!We appreciate your patience and the efforts you've made, alongside our team, to try and resolve challenges with our digital communication system. While it's not ideal that we haven't yet found a technical solution, we are pleased that our managers' direct support has meant your communication with us has continued to be effective.We continue to work with the system provider and key contacts to seek a resolution. Your feedback is invaluable in helping us improve, and we are committed to ensuring communication remains as smooth and responsive as possible.Thank you again for your understanding, and your positive feedback about the quality of care we provide.
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Andrea E (Client) published on 28 October 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
Untrained staff sent in blind so cannot carry out most care without lots of client input which causes sickness for brain injuries, dementia, learning difficulties.


High turnover of staff due to poor management and training.


Untrained in handling medical equipment.


Untrained in handling medication.


Management

ineffective, not interested in client welfare causing further illness.


Always back the staff, leaving clients vulnerable.


There are a few good carers that are exceptionally good at their jobs, unfortunately not enough of them.


I know of other clients who have suffered too.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.285)

Overview of Review Score

The Review Score of 9.3 (9.285) out of 10 for Be Caring Leeds is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.635 for Be Caring Leeds is calculated as follows: ( (36 Excellents x 5) + (13 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 52 Ratings = 4.635
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Be Caring Leeds is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 = 4.65
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 May 2024

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Be Caring Leeds

How many Carers does Be Caring Leeds employ?

Be Caring Leeds employs 120 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Be Caring Leeds to verify any information. View our terms and conditions. Be Caring Leeds has an Basic Service - more info.