Be Caring North Tyneside

I transitioned from a career in retail to homecare when my children no longer needed childcare—and I haven’t looked back since. Over the past 13 years, I’ve built my experience across every level of homecare: Care Worker, Senior Care Worker, Visiting Officer, Care Coordinator, Service Manager, and now Operations Manager for the North East.

I hold a Diploma in Management in Health and Social Care, which has been key to developing my leadership skills and supporting our teams. I believe homecare is one of the most rewarding roles in our society—helping people stay independent and thrive in their own homes.

What really drives me is our people. I’m incredibly proud of the dedication and professionalism of our staff, and I know that by empowering them with the right training and support, we deliver the outstanding care our clients deserve.

I started in care back in 2011 as a part-time carer, driven by a genuine desire to make a difference in people’s lives. Over the past decade I’ve developed my skills and progressed through roles like Care Coordinator—each step deepening my commitment to home care.

Today, I’m proud to lead our North Tyneside branch as Service Manager. I hold an NVQ in Health and Social Care and I'm working towards further qualifications to keep learning and growing.

I’m passionate about helping people maintain their independence and quality of life—values that match Be Caring’s mission perfectly. I’m grateful to work alongside a dedicated team who share my drive for delivering compassionate, person-centred care every day.

My care journey began back at university, where I was studying Environmental Engineering and needed a flexible job. I started supporting a single client and quickly discovered how rewarding it is to make a real difference in someone’s day.

After graduating, I moved to the UK with plans to work in engineering, but my early care experience led me back to the sector—I’ve now been in domiciliary care for 18 years, including nearly 13 with Be Caring. Over time I’ve built lasting relationships with clients and colleagues across the North East.

Last year I stepped into the role of Regional Trainer, which has been both intensive and incredibly fulfilling. I love passing on what I’ve learned—whether it’s practical tips in the field or best practices on person-centred care—and watching colleagues grow in confidence.

Alongside my university degree, I hold an Advanced Level Apprenticeship in Adult Social Care, a Level 3 Diploma in Health and Social Care, a Level 3 Understanding Dementia, and a Highfield Level 3 Award in Education and Training. I’m always eager to learn more and bring fresh insights back to our team.