Quay Care (Poole) Ltd
54 Parkstone Road, Poole BH15 2PG

Care Provided by Quay Care (Poole) Ltd
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £21.19 - £38.83
Please contact us for more information.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Quay Care Poole Ltd
- Private Owned
Person in charge
- Heather Williams (Registered Manager)
Quay Care (Poole) Ltd Reviews (23)
Quay Care (Poole) Ltd has a Review Score of 8.7 (8.722) out of 10, based on 3 reviews in the last 2 years.
Over all time Quay Care (Poole) Ltd has 23 reviews.
Lovely carers make me smile.
I am very happy with all the carers I have had over the last few years. They are all very cheerful and helpful with whatever task they have to do and always leave me with a coffee and biscuit.
Great service, pleasant carers.
All carers are pleasant and polite and very efficient. I have no complaints.
There was only a small team we were able to build up a good rapport with them all. They were all friendly, kind and supportive; very caring and thoughtful throughout my husband's end of life care. Very professional and understanding especially on the day he died at home.
The staff are cheerful, caring and eager to do more than I ask for. They are good time keepers, they are always friendly but professional.
This company is excellent and I cannot speak of them highly enough. All staff are excellent, very knowledgeable and friendly and my mother likes them all. Nothing is too much trouble for the staff.
As a family we can not thank Quay Care enough for the service they have provided, we have no hesitation in recommending their care service.
All the carers are very good and helpful and do anything I ask of them.
Excellent service. Friendly, helpful and makes a nice cup of tea. Always cheerful, helpful and kind. Always does what I ask and a little bit more.
I've been with Quay Care for about 2 years. The carers have always been kind, helpful and friendly. They always ask if there is anything else they can do for me. I'm so grateful.
Very pleased with the service. Quality assistance as advised and requested. Consistent with delivery and all staff attending appear to be well trained.
The management is always helpful and prompt in dealing with matters.
I always have continuity with the two carers that support me! I enjoy seeing them every week as I live alone.
I have found Quay Care (Poole) Ltd very satisfactory. They look after me very well, are friendly, kind and most professional. They have become friends as well as carers. Nothing is too much trouble, especially through lockdown and they have helped with prescriptions, post, changing the bed etc. They have also been very supportive, over the last few weeks, when my husband had to go into a dementia home.
I am delighted with the care and support given to my uncle. I live 100 miles away and can't be with him as often as I like. Quay Care (Poole) Ltd are an excellent company and my uncle is extremely deaf and doesn't write very much any more but was pleased to take part in the review. He is obviously fond of them and they, in turn, treat him with respect and maintain his dignity. I am so grateful.
We have found the care that Quay Care (Poole) Ltd has provided has been a great support to our sister. Our sister has required help with activities of daily living. The carers have been reliable, professional and sensitive to our sister's needs. This has helped to relieve our sister's anxieties and she has looked upon the carers as her friends. We have appreciated the good communication from Quay Care (Poole) Ltd and found them to be receptive, friendly and supportive.
I can't thank them enough!
I have been treated well and with respect and dignity with all the carers.
The care I receive from Quay Care is top class, they are cheerful, helpful and happy carers.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Quay Care (Poole) Ltd.
Meet the Team (0)
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Frequently Asked Questions about Quay Care (Poole) Ltd
How many Carers does Quay Care (Poole) Ltd employ?
Quay Care (Poole) Ltd employs 5 carers.
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