Quay Care (Poole) Ltd

54 Parkstone Road, Poole BH15 2PG
Review Us
8.7 23 Reviews
  • Quay Care (Poole) Ltd, Poole
Show Quay Care (Poole) Ltd on the Map

Care Provided by Quay Care (Poole) Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £21.19 – £38.83

Please contact us for more information.

The price(s) shown are provided by the agency. Contact Quay Care (Poole) Ltd for full pricing details and T&Cs.

Contact Quay Care (Poole) Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Quay Care (Poole) Ltd to get a personalised quote.

Good to Know

Owner

  • Quay Care Poole Ltd
  • Privately Owned

Person in Charge

  • Heather Williams (Registered Manager)
Are you the Owner/Manager of Quay Care (Poole) Ltd? View your Advertising Options

Quay Care (Poole) Ltd Reviews (23)

8.7

Quay Care (Poole) Ltd has a Review Score of 8.7 (8.722) out of 10, based on 3 reviews in the last 2 years.
Over all time Quay Care (Poole) Ltd has 23 reviews.

Overall Experience
  • 15
  • 8
  • 0
  • 0
  • 0
Date Published
  • 23
  • 1
  • 1
  • 3
  • 20
Reviewer Connection to Quay Care (Poole) Ltd
  • 13
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Dinah S (Client) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I returned home from hospital with nothing to look forward to but bed, hoist and wheelchair.
However, after four months of care, nursing and physiotherapy, I was able to stand and walk.
I am very grateful for all the help and encouragement of my team of carers, nurses and physios, that I am able to
lead a fairly normal life.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Rosemarie Y (Wife of Client) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love the carers and is thrilled with the excellent professional care you give.
Thank you all.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B S (Client) assisted by family/friend published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, helpful, caring.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.7 (8.722)

Overview of Review Score

The Review Score of 8.7 (8.722) out of 10 for Quay Care (Poole) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.722 for Quay Care (Poole) Ltd is calculated as follows: ( (13 Excellents x 5) + (5 Goods x 4) ) ÷ 18 Ratings = 4.722
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Quay Care (Poole) Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Quay Care (Poole) Ltd to verify any information. View our terms and conditions. Quay Care (Poole) Ltd has an Basic Service - more info.