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Care South at Home BCP & East Dorset

2nd Floor, Castle Dene, Throop Road, Bournemouth BH8 0DB
Care South at Home (covering Dorset & Somerset) Logo
Top 20 award
Care South at Home BCP & East Dorset logo
Care South at Home BCP & East Dorset, Bournemouth
Care South at Home BCP & East Dorset, Bournemouth
Care South at Home BCP & East Dorset, Bournemouth

Care South at Home offers quality and innovative domiciliary services, from a dedicated team that understands all of its customers have unique situations, requirements and challenges in everyday life.

The support can be temporary, for example to assist with rehabilitation, occasional or on a long term basis. Flexible care options include:


- Companionship, welfare checks and respite


- Housekeeping and home help


- Collecting prescriptions, shopping, fun activities


- Personal care


- Administration of medicines


- Specialist...  

Care Provided by Care South at Home BCP & East Dorset

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £35 - £38.50
*subject to assessment / day

Contact us for more options

The price(s) shown are provided by the agency. Contact Care South at Home BCP & East Dorset for full pricing details and T&Cs.

Contact Care South at Home BCP & East Dorset to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Tracie Gregory (Care at Home Manager)

Care South at Home BCP & East Dorset Reviews (48)

9.9

Care South at Home BCP & East Dorset has a Review Score of 9.9 (9.937) out of 10, based on 37 reviews in the last 2 years. Over all time Care South at Home BCP & East Dorset has 48 reviews.

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Showing 48 reviews matching selected criteria
Review from Q D (Client / Service User) published on 29 May 2026 Submitted via Postal Card
Overall Experience

I am very pleased with the service I am receiving from Care South, all the carers are very kind to me and very helpful. This is great for me as I can still be in my own flat, to keep my own independence.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.

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Review from Ian A (Client / Service User) published on 29 May 2026 Submitted via Postal Card
Overall Experience

Excellent care and assistance from all carers.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from O B (Client / Service User) published on 29 May 2026 Submitted via Postal Card
Overall Experience

I am very pleased with the service provided by Care South.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.

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Management
Treated with Dignity
Value for Money
Review from Clifford T (Client / Service User) published on 29 May 2026 Submitted via Postal Card
Overall Experience

Wonderful service every time! Carers are a breath of fresh air. Efficient, caring and cheerful. You have a great team. Well done.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Patience P (Client / Service User) published on 21 May 2026 Submitted via Postal Card
Overall Experience

I'm finding this service very good. I'm treated as a human being & not someone who doesn't know what they are talking about. Great service.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your feedback. We're pleased to hear that your overall experience has been good. We appreciate your honest comments regarding consistency among carers, and we are committed to maintaining high standards across our entire team through ongoing training, supervision, and support. Your feedback helps us continue to improve the quality of care we provide.

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Review from Teresa B (Wife of Client) published on 19 May 2026 Submitted via Postal Card
Overall Experience

Our experience has been excellent. They have been polite, competent and have dealt with my husband with dignity and professionalism at all times. They have arrived in the evening at an appropriate time for my husband to go to bed and settled him comfortably for a good nights sleep. Communication has been good without any issues.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Herbert C (Husband of Client) published on 19 May 2026 Submitted via Postal Card
Overall Experience

Care staff very good and polite

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

ank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Muriel B (Client / Service User) published on 7 May 2026 Submitted via Postal Card
Overall Experience

I consider myself very fortunate to have their care, caring for me. Thank you very much.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care. If there's anything further we can do to make your experience even better, please don't hesitate to get in touch.

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Review from Peter W (Client / Service User) published on 30 April 2026 Submitted via Postal Card
Overall Experience

Good service from all the carers I have had the pleasure to meet, and very helpful. I will miss them when the time comes.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Steve T (Client / Service User) published on 30 April 2026 Submitted via Postal Card
Overall Experience

Very happy, a professional team and a pleasure to meet. No problem at all.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Maureen B (Client / Service User) published on 14 April 2026 Submitted via Postal Card
Overall Experience

Been happy since purchasing the apartment & its very comfortable in the apartment, and all my neighbours are friends and we look after each other. The staff look after us well and I don't feel alone at this stage of my life.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for taking the time to write a review. I am very happy that you are happy at St Ives Place

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Review from Pamela R (Wife of Client) published on 14 April 2026 Submitted via Postal Card
Overall Experience

First time experience but all staff have been very helpful with all my husbands needs, and helping me through a very distressing time.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your kind words. We're delighted to hear that you're happy with the care and support provided for husband. It's always our goal to ensure our clients feel well cared for and supported, and your feedback means a lot to our team

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Review from Angela M (Client / Service User) published on 10 February 2026 Submitted via Postal Card
Overall Experience

Care South - excellent help & review - staff aware of needs & provided the appropriate care - all the carers that I saw were affable & very willing to do a service as required.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking time to complete a 5* review

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Review from Alec W (Client / Service User) published on 9 February 2026 Submitted via Postal Card
Overall Experience

All carers very pleasant and helpful.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking the time to complete a review.

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Review from Georgina P (Client / Service User) published on 26 January 2026 Submitted via Postal Card
Overall Experience

I have found since living in the Care South community, every assistance needed is done in a caring, helpful way. The staff in St. Ives Place/House do everything to make lives easier, and happier. Activities we can all join in and enjoy, treats together or delivered if needed. Altogether a community spirit, friendships and fun. Retirement living at its best.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for taking the time to share your experience. We're delighted to hear that our team has been able to support you so well, and your kind words will be shared with them. It is a valuable service that the provide within St Ives

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Review from G P (Client / Service User) published on 26 January 2026 Submitted via Postal Card
Overall Experience

Since moving to St. Ives Place some 4 years ago, I have received nothing but excellent service from all at Care South, and have highly recommended the service to family members.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for taking the time to share your experience. We're delighted to hear that our team has been able to support you so well, and your kind words will be shared with them. It is a valuable service that the provide within St Ives

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Review from Tracey B (Friend of Client) published on 19 January 2026 Submitted via Postal Card
Overall Experience

Annette has found the carers to be extremely helpful, kind and caring. Nothing was to much trouble. They helped in every way she needed.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking time to complete a review, it is so important to us as a company to receive reviews so we can improve our clients experience with Care South at Home. We are committed to provide an outstanding service to all our clients. I will pass the comments onto our community staff.

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Review from Annette W (Wife of Client) published on 12 January 2026 Submitted via Postal Card
Overall Experience

Very polite and clean appearance.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home BCP & East Dorset

Thank you very much for your kind review. I really appreciate your positive comments about our staffs appearance and professionalism. We always my aim to provide the highest standard of care.

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Review from J E (Wife of Client) published on 13 June 2025 Submitted via Postal Card
Overall Experience

All carers have been friendly & cheerful, as well as helpful. My husband has been treated with respect on all occasions.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking the time to complete a review. I am happy that your husband received the care that we at Care South strive to deliver.

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Review from N N (Daughter of Client) published on 13 June 2025 Submitted via Postal Card
Overall Experience

I have found all the staff at Care South very professional, helpful & informative about how the care offered to Mum works. I have seen the carers with Mum and they are all very kind and considerate to Mum and her needs.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for completing a review, I will pass the positive comments to all the staff involved in the care for your mother.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 October 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (5)

News
  • Posted: Thursday 23 Apr 2026Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
  • Posted: Thursday 23 Apr 2026Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
  • Posted: Thursday 15 May 2025Two Somerset care at home team members attended a Buckingham Palace garden party to honour their contribution to social care. Sarah Broom, Manager of Care South at Home for Somerset...

Awards / Recognitions (2)

Meet the Team (1)

Tracie Gregory Job Title: Care at Home Manager Joined: 2022
Tracie Gregory

“I have been working in the care industry since 2007. I started as a Domiciliary Carer in the community before taking a position as a Bookings Coordinator. I then moved to Scotland in 2015, where I was offered a job as a Registered Care Manager in Aberdeen, covering a vast area from Aberdeen to Inverness. In 2017, I came home to Bournemouth and took a position as a Registered Manager. In October 2019, a career change took me to a position as a Deputy Manager at a care home.

Having worked in various roles within the care industry, my passion is domiciliary care. Although I have ventured throughout my career into other industries, I am always drawn back to care work. I am extremely happy to be working within Care South in a position where I can make a difference alongside my team, to the individuals we look after in the community.”

Frequently Asked Questions about Care South at Home BCP & East Dorset

How many Carers does Care South at Home BCP & East Dorset employ?

Care South at Home BCP & East Dorset employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care South at Home BCP & East Dorset to verify any information. View our terms and conditions. Care South at Home BCP & East Dorset has an Enhanced Service - more info.