Care South at Home offers quality and innovative domiciliary services, from a dedicated team that understands all of its customers have unique situations, requirements and challenges in everyday life.
The support can be temporary, for example to assist with rehabilitation, occasional or on a long term basis. Flexible care options include:
- Companionship, welfare checks and respite
- Housekeeping and home help
- Collecting prescriptions, shopping, fun activities
- Personal care
- Administration of medicines
- Specialist...
Care South at Home offers quality and innovative domiciliary services, from a dedicated team that understands all of its customers have unique situations, requirements and challenges in everyday life.
The support can be temporary, for example to assist with rehabilitation, occasional or on a long term basis. Flexible care options include:
- Companionship, welfare checks and respite
- Housekeeping and home help
- Collecting prescriptions, shopping, fun activities
- Personal care
- Administration of medicines
- Specialist care including dementia and end-of-life care
- Recovery, reablement and rehabilitation
- Support with mobility
- Support to access assistive technology
Care South at Home BCP & East Dorset is rated 'Outstanding for Care' by CQC (March 2019).
Care Provided by Care South at Home BCP & East Dorset
Types of Home Care
Visiting Care
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£35 - £38.50
Contact Care South at Home BCP & East Dorset to get a personalised quote:
*subject to assessment / day
Contact us for more options
The price(s) shown are provided by the agency. Contact Care South at Home BCP & East Dorset for full pricing details and T&Cs.
Care South at Home BCP & East Dorset has a Review Score of 9.9 (9.937) out of 10, based on 37 reviews in the last 2 years. Over all time Care South at Home BCP & East Dorset has 48 reviews.
Reviewer Connection to Care South at Home BCP & East Dorset
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Showing 48 reviews matching selected criteria
Review from Q D (Client / Service User) published on 29 May 2026 Submitted via Postal Card•
Overall Experience
I am very pleased with the service I am receiving from Care South, all the carers are very kind to me and very helpful. This is great for me as I can still be in my own flat, to keep my own independence.
I am very pleased with the service I am receiving from Care South, all the carers are very kind to me and very helpful. This is great for me as I can still be in my own flat, to keep my own independence.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
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Review from Ian A (Client / Service User) published on 29 May 2026 Submitted via Postal Card•
Overall Experience
Excellent care and assistance from all carers.
Excellent care and assistance from all carers.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
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Management
Treated with Dignity
Value for Money
Review from O B (Client / Service User) published on 29 May 2026 Submitted via Postal Card•
Overall Experience
I am very pleased with the service provided by Care South.
I am very pleased with the service provided by Care South.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Clifford T (Client / Service User) published on 29 May 2026 Submitted via Postal Card•
Overall Experience
Wonderful service every time! Carers are a breath of fresh air. Efficient, caring and cheerful. You have a great team. Well done.
Wonderful service every time! Carers are a breath of fresh air. Efficient, caring and cheerful. You have a great team. Well done.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Patience P (Client / Service User) published on 21 May 2026 Submitted via Postal Card•
Overall Experience
I'm finding this service very good. I'm treated as a human being & not someone who doesn't know what they are talking about. Great service.
I'm finding this service very good. I'm treated as a human being & not someone who doesn't know what they are talking about. Great service.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for your feedback. We're pleased to hear that your overall experience has been good. We appreciate your honest comments regarding consistency among carers, and we are committed to maintaining high standards across our entire team through ongoing training, supervision, and support. Your feedback helps us continue to improve the quality of care we provide.
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Review from Teresa B (Wife of Client) published on 19 May 2026 Submitted via Postal Card•
Overall Experience
Our experience has been excellent. They have been polite, competent and have dealt with my husband with dignity and professionalism at all times. They have arrived in the evening at an appropriate time for my husband to go to bed and settled him comfortably for a good nights sleep. Communication...
Our experience has been excellent. They have been polite, competent and have dealt with my husband with dignity and professionalism at all times. They have arrived in the evening at an appropriate time for my husband to go to bed and settled him comfortably for a good nights sleep. Communication has been good without any issues.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Herbert C (Husband of Client) published on 19 May 2026 Submitted via Postal Card•
Overall Experience
Care staff very good and polite
Care staff very good and polite
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
ank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Muriel B (Client / Service User) published on 7 May 2026 Submitted via Postal Card•
Overall Experience
I consider myself very fortunate to have their care, caring for me. Thank you very much.
I consider myself very fortunate to have their care, caring for me. Thank you very much.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care. If there's anything further we can do to make your experience even better, please don't hesitate to get in touch.
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Review from Peter W (Client / Service User) published on 30 April 2026 Submitted via Postal Card•
Overall Experience
Good service from all the carers I have had the pleasure to meet, and very helpful. I will miss them when the time comes.
Good service from all the carers I have had the pleasure to meet, and very helpful. I will miss them when the time comes.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Steve T (Client / Service User) published on 30 April 2026 Submitted via Postal Card•
Overall Experience
Very happy, a professional team and a pleasure to meet. No problem at all.
Very happy, a professional team and a pleasure to meet. No problem at all.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Maureen B (Client / Service User) published on 14 April 2026 Submitted via Postal Card•
Overall Experience
Been happy since purchasing the apartment & its very comfortable in the apartment, and all my neighbours are friends and we look after each other. The staff look after us well and I don't feel alone at this stage of my life.
Been happy since purchasing the apartment & its very comfortable in the apartment, and all my neighbours are friends and we look after each other. The staff look after us well and I don't feel alone at this stage of my life.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou for taking the time to write a review. I am very happy that you are happy at St Ives Place
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Review from Pamela R (Wife of Client) published on 14 April 2026 Submitted via Postal Card•
Overall Experience
First time experience but all staff have been very helpful with all my husbands needs, and helping me through a very distressing time.
First time experience but all staff have been very helpful with all my husbands needs, and helping me through a very distressing time.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for your kind words. We're delighted to hear that you're happy with the care and support provided for husband. It's always our goal to ensure our clients feel well cared for and supported, and your feedback means a lot to our team
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Review from Angela M (Client / Service User) published on 10 February 2026 Submitted via Postal Card•
Overall Experience
Care South - excellent help & review - staff aware of needs & provided the appropriate care - all the carers that I saw were affable & very willing to do a service as required.
Care South - excellent help & review - staff aware of needs & provided the appropriate care - all the carers that I saw were affable & very willing to do a service as required.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou so much for taking time to complete a 5* review
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Review from Alec W (Client / Service User) published on 9 February 2026 Submitted via Postal Card•
Overall Experience
All carers very pleasant and helpful.
All carers very pleasant and helpful.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou so much for taking the time to complete a review.
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Value for Money
Review from Georgina P (Client / Service User) published on 26 January 2026 Submitted via Postal Card•
Overall Experience
I have found since living in the Care South community, every assistance needed is done in a caring, helpful way. The staff in St. Ives Place/House do everything to make lives easier, and happier. Activities we can all join in and enjoy, treats together or delivered if needed. Altogether a community...
I have found since living in the Care South community, every assistance needed is done in a caring, helpful way. The staff in St. Ives Place/House do everything to make lives easier, and happier. Activities we can all join in and enjoy, treats together or delivered if needed. Altogether a community spirit, friendships and fun. Retirement living at its best.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for taking the time to share your experience. We're delighted to hear that our team has been able to support you so well, and your kind words will be shared with them. It is a valuable service that the provide within St Ives
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Review from G P (Client / Service User) published on 26 January 2026 Submitted via Postal Card•
Overall Experience
Since moving to St. Ives Place some 4 years ago, I have received nothing but excellent service from all at Care South, and have highly recommended the service to family members.
Since moving to St. Ives Place some 4 years ago, I have received nothing but excellent service from all at Care South, and have highly recommended the service to family members.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for taking the time to share your experience. We're delighted to hear that our team has been able to support you so well, and your kind words will be shared with them. It is a valuable service that the provide within St Ives
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Management
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Value for Money
Review from Tracey B (Friend of Client) published on 19 January 2026 Submitted via Postal Card•
Overall Experience
Annette has found the carers to be extremely helpful, kind and caring. Nothing was to much trouble. They helped in every way she needed.
Annette has found the carers to be extremely helpful, kind and caring. Nothing was to much trouble. They helped in every way she needed.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou so much for taking time to complete a review, it is so important to us as a company to receive reviews so we can improve our clients experience with Care South at Home. We are committed to provide an outstanding service to all our clients. I will pass the comments onto our community staff.
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Review from Annette W (Wife of Client) published on 12 January 2026 Submitted via Postal Card•
Overall Experience
Very polite and clean appearance.
Very polite and clean appearance.
↩Reply from Rahul Gohulan, Head of Care at Home at Care South at Home BCP & East Dorset
Thank you very much for your kind review. I really appreciate your positive comments about our staffs appearance and professionalism. We always my aim to provide the highest standard of care.
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Review from J E (Wife of Client) published on 13 June 2025 Submitted via Postal Card•
Overall Experience
All carers have been friendly & cheerful, as well as helpful. My husband has been treated with respect on all occasions.
All carers have been friendly & cheerful, as well as helpful. My husband has been treated with respect on all occasions.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou so much for taking the time to complete a review. I am happy that your husband received the care that we at Care South strive to deliver.
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Review from N N (Daughter of Client) published on 13 June 2025 Submitted via Postal Card•
Overall Experience
I have found all the staff at Care South very professional, helpful & informative about how the care offered to Mum works. I have seen the carers with Mum and they are all very kind and considerate to Mum and her needs.
I have found all the staff at Care South very professional, helpful & informative about how the care offered to Mum works. I have seen the carers with Mum and they are all very kind and considerate to Mum and her needs.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou for completing a review, I will pass the positive comments to all the staff involved in the care for your mother.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (7)
News
25 Sep 2026
Residential and care at home provider and registered charity, Care South, has shone a spotlight on the outstanding people behind its care services at its 17th annual Stars Awards. The...
10 Jul 2026
Care South at Home has been named as one of the Top 20 Small Home Care Groups at this year’s Home Care Awards in recognition of the high-quality care provided...
23 Apr 2026
Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
There are no accreditations posted yet for Care South at Home BCP & East Dorset.
Meet the Team (1)
Tracie GregoryJob Title Care at Home ManagerJoined 2022
“I have been working in the care industry since 2007. I started as a Domiciliary Carer in the community before taking a position as a Bookings...
“I have been working in the care industry since 2007. I started as a Domiciliary Carer in the community before taking a position as a Bookings Coordinator. I then moved to Scotland in 2015, where I was offered a job as a Registered Care Manager in Aberdeen, covering a vast area from Aberdeen to Inverness. In 2017, I came home to Bournemouth and took a position as a Registered Manager. In October 2019, a career change took me to a position as a Deputy Manager at a care home.
Having worked in various roles within the care industry, my passion is domiciliary care. Although I have ventured throughout my career into other industries, I am always drawn back to care work. I am extremely happy to be working within Care South in a position where I can make a difference alongside my team, to the individuals we look after in the community.”
Frequently Asked Questions about Care South at Home BCP & East Dorset
How many Carers does Care South at Home BCP & East Dorset employ?
Care South at Home BCP & East Dorset employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care South at Home BCP & East Dorset to verify any information. View our terms and conditions. Care South at Home BCP & East Dorset has an Enhanced Service -what an Enhanced Service includes.
