Care South at Home offers quality and innovative domiciliary services, from a dedicated team that understands all of its customers have unique situations, requirements and challenges in everyday life.
The support can be temporary, for example to assist with rehabilitation, occasional or on a long term basis. Flexible care options include:
- Companionship, welfare checks and respite
- Housekeeping and home help
- Collecting prescriptions, shopping, fun activities
- Personal care
- Administration of medicines
- Specialist...
Care South at Home offers quality and innovative domiciliary services, from a dedicated team that understands all of its customers have unique situations, requirements and challenges in everyday life.
The support can be temporary, for example to assist with rehabilitation, occasional or on a long term basis. Flexible care options include:
- Companionship, welfare checks and respite
- Housekeeping and home help
- Collecting prescriptions, shopping, fun activities
- Personal care
- Administration of medicines
- Specialist care including dementia and end-of-life care
- Recovery, reablement and rehabilitation
- Support with mobility
- Support to access assistive technology
Care South at Home BCP & East Dorset is rated 'Outstanding for Care' by CQC (March 2019).
Care Provided by Care South at Home BCP & East Dorset
Types of Home Care
Visiting Care
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£35 - £38.50
Contact Care South at Home BCP & East Dorset to get a personalised quote:
*subject to assessment / day
Contact us for more options
The price(s) shown are provided by the agency. Contact Care South at Home BCP & East Dorset for full pricing details and T&Cs.
Care South at Home BCP & East Dorset has a Review Score of 9.9 (9.937) out of 10, based on 37 reviews in the last 2 years. Over all time Care South at Home BCP & East Dorset has 48 reviews.
Reviewer Connection to Care South at Home BCP & East Dorset
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Showing 48 reviews matching selected criteria
Review from L C (Client / Service User) published on 13 June 2025 Submitted via Postal Card•
Overall Experience
The care has been very good.
The care has been very good.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou for taking the time to complete a review, I am very pleased that the care received was of a level we strive to deliver at Care South
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Review from D S (Friend of Client) published on 12 June 2025 Submitted via Postal Card•
Overall Experience
I am a neighbour, friend & support for a client. Excellent care. Cannot fault.
Excellent with my friend.
I am a neighbour, friend & support for a client. Excellent care. Cannot fault.
Excellent with my friend.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou very much for taking the time to complete a review, I am pleased to hear that your friend is receiving the level of care and support that is at the heart of what we do here at Care South , I will pass the comments to the team.
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Review from S L (Client / Service User) published on 14 May 2025 Submitted via Postal Card•
Overall Experience
I find my carer to be excellent. She is considerate, efficient and observant and very good at (tactfully) keeping me in order! Care South are highly recommended
I find my carer to be excellent. She is considerate, efficient and observant and very good at (tactfully) keeping me in order! Care South are highly recommended
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
I am very happy that the staff are making a difference, I will pass the information and comments back to the staff involved in your package.
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Review from Anita H (Client / Service User) published on 14 May 2025 Submitted via Postal Card•
Overall Experience
Am supported with shopping which takes time & carer is very patient with me.
Also cleans the toilet (&raised seat)
Am supported with shopping which takes time & carer is very patient with me.
Also cleans the toilet (&raised seat)
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou for completing the review, I will ensure the feedback is passed to the staff involved in you package
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Value for Money
Review from Richard G (Client / Service User) published on 14 May 2025 Submitted via Postal Card•
Overall Experience
The carers help with washing up some housework They are excellent with taking care of me. I have one lady mainly
She is very good, work hard
The carers help with washing up some housework They are excellent with taking care of me. I have one lady mainly
She is very good, work hard
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou for taking the time to complete a review, this is valuable feedback and we will ensure this is passed along to those involved in your package
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Treated with Dignity
Value for Money
Review from S R (Client / Service User) published on 14 May 2025 Submitted via Postal Card•
Overall Experience
I would say the carers are excellent very caring and friendly and they help me with my personal care and housework we always look forward to their coming
I would say the carers are excellent very caring and friendly and they help me with my personal care and housework we always look forward to their coming
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou so much for taking the time out to complete the 5 star review, we will pass the positive comments back to the staff involved in you package
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Review from V C (Partner of Client) published on 9 May 2025 Submitted via Postal Card•
Overall Experience
My partner has benefited greatly from the personal care visits and social visits he has received. The standard of care is excellent cares treat him with respect and kindness. He loves going out on social visits mainly to garden centres and having coffee. It has made a big difference to his mobility...
My partner has benefited greatly from the personal care visits and social visits he has received. The standard of care is excellent cares treat him with respect and kindness. He loves going out on social visits mainly to garden centres and having coffee. It has made a big difference to his mobility and social interaction. I have also benefitted from having time to myself.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you so much for your kind words and for taking the time to leave a review. We're so pleased to hear that everything is going well and that you're happy with the care from Care South at Home. If there's ever anything more we can do to support you, please don't hesitate to let us know
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Review from Jayne C (Daughter of Client) published on 9 May 2025 Submitted via Postal Card•
Overall Experience
All the carers are professional and represent the company well. The daily approach is always based on compassion and empathy. All tasks are completed in a timely manner and to a great standard.
All the carers are professional and represent the company well. The daily approach is always based on compassion and empathy. All tasks are completed in a timely manner and to a great standard.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for your feedback. We're really pleased to hear that you found our care services to be good and that our carers were friendly and effective in their support.
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Review from Jackie H (Wife of Client) published on 30 April 2025 Submitted via Postal Card•
Overall Experience
Care South are brilliant, supportive and understanding. For my husband and myself, Care South are supportive and enables my husband to be at home. I am happy to recommend Care South.
Care South are brilliant, supportive and understanding. For my husband and myself, Care South are supportive and enables my husband to be at home. I am happy to recommend Care South.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou for taking the time to compete a review, I will pass the comments to the staff that visit your husband.
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Review from A D (Client / Service User) published on 25 April 2025 Submitted via Postal Card•
Overall Experience
Very helpful & friendly
They help me with my medication & keep me safe at home. Always good for a chat.
Very helpful & friendly
They help me with my medication & keep me safe at home. Always good for a chat.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou so much for taking the time to complete a review, We are so happy that the care staff provide the assistance that helps you and we will ensure the staff receive the positive feedback from yourself.
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Review from Ann T (Client / Service User) published on 25 April 2025 Submitted via Postal Card•
Overall Experience
Having used this company for many years I would recommend them to anyone. All carers are friendly and helpful all the time.
Having used this company for many years I would recommend them to anyone. All carers are friendly and helpful all the time.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you so much for your kind words and for taking the time to leave a review. We're so pleased to hear that everything is going well and that you're happy with the care from Care South at Home. If there's ever anything more we can do to support you, please don't hesitate to let us know
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Review from E S (Client / Service User) published on 25 April 2025 Submitted via Postal Card•
Overall Experience
Carers very helpful and kind very friendly and help with my daily routine.
Carers very helpful and kind very friendly and help with my daily routine.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for taking the time to complete a review for Care South at Home. I am very pleased to hear that your experience with us was a positive one and I will of course pass this on to the staff that that visit yourself.
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Review from L T (Wife of Client) published on 15 April 2025 Submitted via Postal Card•
Overall Experience
All the carers are very helpful and pleasant to have. The assist my husband with his daily needs which enable him to continue to live at home. I have no hesitations in recommending Care South.
All the carers are very helpful and pleasant to have. The assist my husband with his daily needs which enable him to continue to live at home. I have no hesitations in recommending Care South.
↩Reply from Sarah Broom, Registered Manager at Care South at Home BCP & East Dorset
Thank you for your kind words and recommendation of our Care South at Home team. I will ensure your feedback is shared with the wider team. Wishing you all the very best.
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Review from P R (Wife of Client) published on 9 April 2025 Submitted via Postal Card•
Overall Experience
We have been very pleased with the care we receive every day. Fully recommend Care South. Staff are very friendly and we look forward to their banter daily. We have learnt quite a lot about their nature continues.
We have been very pleased with the care we receive every day. Fully recommend Care South. Staff are very friendly and we look forward to their banter daily. We have learnt quite a lot about their nature continues.
↩Reply from Rahul Gohulan, Operation Support Manager at Care South at Home BCP & East Dorset
Thank you so much for your wonderful feedback! We're thrilled to hear that you and your husband are pleased with the care provided and that our staff's friendly nature has made such a positive impact on your daily routine. It's fantastic to know that you both enjoy their banter and have learned...
Thank you so much for your wonderful feedback! We're thrilled to hear that you and your husband are pleased with the care provided and that our staff's friendly nature has made such a positive impact on your daily routine. It's fantastic to know that you both enjoy their banter and have learned more about their nature. We truly appreciate your recommendation and are grateful to have the opportunity to care for your husband.
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Review from Lynn B (Wife of Client) published on 12 March 2025 Submitted via Postal Card•
Overall Experience
I am very pleased with all the help I receive from Care South. The carers are amazing how they help my husband, in his bed, with all the normal day to day tasks like washing, dressing and making him comfortable. They are always ready to reassure him, talk to him about his day/night/family and how...
I am very pleased with all the help I receive from Care South. The carers are amazing how they help my husband, in his bed, with all the normal day to day tasks like washing, dressing and making him comfortable. They are always ready to reassure him, talk to him about his day/night/family and how he is feeling at the time. The carers are also friendly and helpful towards me, as his wife and show empathy for us both. I would highly recommend Care South and their wonderful carers.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou so much for taking the time to complete a review, I am pleased that you and your husband are happy with the service, I will pass your comments onto the staff that come and visit.
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Review from J B (Wife of Client) published on 7 March 2025 Submitted via Postal Card•
Overall Experience
Care staff are knowledgeable, friendly and they look after the patient. Would recommend them fully.
Care staff are knowledgeable, friendly and they look after the patient. Would recommend them fully.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thankyou so much for taking the time to complete the review, I will pass your comments onto the staff
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Review from David W (Son of Client) published on 18 November 2024 Submitted via Website•
Overall Experience
After a serious fall, my mother required twice daily care from Care South Dorset. Their careers were excellent. They looked after my mum with great empathy, dignity, and care, understanding the difficulties she was having. They were cheerful and friendly which was a huge benefit to Mum while she...
After a serious fall, my mother required twice daily care from Care South Dorset. Their careers were excellent. They looked after my mum with great empathy, dignity, and care, understanding the difficulties she was having. They were cheerful and friendly which was a huge benefit to Mum while she was unable to do very much for herself. They involved her in their lives which brought additional interest and involvement for Mum. Great for her mental health at a time when her injuries were particularly painful. I would greatly recommend the Care South Dorset team.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for taking the time to complete a review for Care South at Home. I am very pleased to hear that your experience with us was a positive one and I will of course pass this on to the staff that cared for your mother.
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Review from K T (Client / Service User) published on 31 May 2024 Submitted via Review Postal Card•
Overall Experience
We found Care South to be very friendly and understanding of my husband's needs. I could not fault their service, and I highly recommend them.
We found Care South to be very friendly and understanding of my husband's needs. I could not fault their service, and I highly recommend them.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for taking the time to complete a review for Care South at Home. I am very pleased to hear that your experience with us was a positive one and I will of course pass this on to the staff that cared for your husband.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A H (Wife of Client) published on 22 April 2024 Submitted via Postal Card•
Overall Experience
I have been very impressed with all the carers who have been caring to help my husband in the mornings. They are all considerate and caring. It has been a godsend to have help getting my husband ready each morning. Thank you to you all.
I have been very impressed with all the carers who have been caring to help my husband in the mornings. They are all considerate and caring. It has been a godsend to have help getting my husband ready each morning. Thank you to you all.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you for taking the time to complete a review for Care South at Home, we pride ourselves in the service we provide to all our clients, I will pass your lovely comments to all the staff involved in your husband's care.
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Review from A L (Son of Client) published on 12 April 2024 Submitted via Website•
Overall Experience
The overall experience with Care South at Home has been excellent. The staff have always treated my mother (and myself) with the utmost dignity and respect. At all times we have felt safe and secure with the staff who are professional in all manners.
The overall experience with Care South at Home has been excellent. The staff have always treated my mother (and myself) with the utmost dignity and respect. At all times we have felt safe and secure with the staff who are professional in all manners.
↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset
Thank you so much for taking the time to complete a review for Care South at Home, I am very pleased to hear that the experience for your mother and yourself has been the experience that we strive at Care South to provide and promote. We endeavour to provide a service that mirrors our own Care...
Thank you so much for taking the time to complete a review for Care South at Home, I am very pleased to hear that the experience for your mother and yourself has been the experience that we strive at Care South to provide and promote. We endeavour to provide a service that mirrors our own Care South at Home heart values and is person-centred to your mother's needs and own values. I will pass your comments on to the staff involved in your mother's care.
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No Rating
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (7)
News
25 Sep 2026
Residential and care at home provider and registered charity, Care South, has shone a spotlight on the outstanding people behind its care services at its 17th annual Stars Awards. The...
10 Jul 2026
Care South at Home has been named as one of the Top 20 Small Home Care Groups at this year’s Home Care Awards in recognition of the high-quality care provided...
23 Apr 2026
Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
There are no accreditations posted yet for Care South at Home BCP & East Dorset.
Meet the Team (1)
Tracie GregoryJob Title Care at Home ManagerJoined 2022
“I have been working in the care industry since 2007. I started as a Domiciliary Carer in the community before taking a position as a Bookings...
“I have been working in the care industry since 2007. I started as a Domiciliary Carer in the community before taking a position as a Bookings Coordinator. I then moved to Scotland in 2015, where I was offered a job as a Registered Care Manager in Aberdeen, covering a vast area from Aberdeen to Inverness. In 2017, I came home to Bournemouth and took a position as a Registered Manager. In October 2019, a career change took me to a position as a Deputy Manager at a care home.
Having worked in various roles within the care industry, my passion is domiciliary care. Although I have ventured throughout my career into other industries, I am always drawn back to care work. I am extremely happy to be working within Care South in a position where I can make a difference alongside my team, to the individuals we look after in the community.”
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care South at Home BCP & East Dorset to verify any information. View our terms and conditions. Care South at Home BCP & East Dorset has an Enhanced Service -what an Enhanced Service includes.
