Home Care Providers Owned by Care South at Home (covering Dorset & Somerset)

9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Care South at Home (covering Dorset & Somerset)
Care South at Home provides caring and professional services that are reliable, flexible and individually tailored to you.

The team are here to help, whether it’s companionship, welfare visits and respite, help around the home or more specialist care.

As a trusted not-for-profit charity, they offer an alternative vision for care at home – one that turns any surplus into investments in their people and future community services.

Flexible care options include:
- Companionship, welfare checks and respite
- Housekeeping and home help
- Collecting prescriptions, shopping, fun activities
- Personal care
- Administration of medicines
- Specialist care including dementia and end-of-life care
- Recovery, reablement and rehabilitation
- Support with mobility
- Support to access assistive technology

Care South at Home (covering Dorset & Somerset) Locations (2)

 

2 Home Care Providers owned by Care South at Home (covering Dorset & Somerset)

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Care South at Home BCP & East Dorset

2nd Floor, Castle Dene, Throop Road, Bournemouth BH8 0DB 

9.8 30 reviews
"All carers have been friendly & cheerful, as well as helpful. My husband has been treated with respect on all occasions.…"   Read all 30 reviews

Care South at Home offers quality and innovative domiciliary services, from a dedicated team that understands all of its customers have unique situations, requirements and challenges in everyday life. The support can be temporary, for example to assist… Read more about Care South at Home BCP & East Dorset

  • Care Provided
  • Visiting Care
  • Dementia
Care South at Home Somerset & West Dorset

4 The Linen Yard, South Street, Crewkerne TA18 8AB 

9.6 33 reviews
"Dear Care South Team, a heartfelt thank you to the entire team for the professional and compassionate care you provided to my mom. You…"   Read all 33 reviews

Care South provides a wide range of home care services, from a friendly team of professionals. The team will understand your individual needs and work with you, whether it's just the occasional visit or multiple, temporary or longer term that works for… Read more about Care South at Home Somerset & West Dorset

  • Care Provided
  • Visiting Care
  • Dementia

Care South at Home (covering Dorset & Somerset) Reviews (63)

9.7
Care South at Home (covering Dorset & Somerset) has a Group Review Score of 9.7 (9.722) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care South at Home (covering Dorset & Somerset) must have a Review Score.

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Review of

Care South at Home Somerset & West Dorset

from Simone S (Daughter of Client) published on 3 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dear Care South Team,
a heartfelt thank you to the entire team for the professional and compassionate care you provided to my mom.
You truly work with both heart and mind. Your ability to respond to individual needs and bring such a warm, positive energy into the home made a big difference.
We felt
respected and heard at all times. The way you accommodated our wishes was deeply appreciated and left a lasting impression.
Highly recommended, thank you again for everything.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you for your heartfelt response it really does allow us to appreciate how the support has had such a positive impact on your mum and the family .Thank you once again

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Review of

Care South at Home Somerset & West Dorset

from J R (Client) published on 16 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are all marvellous.
The office staff really helpful.
Couldn't wish for a better company.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you for taking the time to share such lovely feedback. We're so pleased to hear that you have felt supported by our team. It's really important to us that our care is not only professional reliable and individual to you . Please contact us if there is anything further we can help with.

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Review of

Care South at Home Somerset & West Dorset

from J E (Client) published on 16 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good & helpful.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Its great that you have taken the time to send in your review Thank you very much .Its really nice to know that you are happy with the support we are providing.Please contact us anytime if you feel there is anything else we can help you with .

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Review of

Care South at Home Somerset & West Dorset

from J S (Client) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are well-trained.
Carere are consistent.
Smart in appearance.
Carers are good communicators.
Carers are trained to be vigilant in their tasks.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you so much for your feedback and taking the time to complete this review it is very much appreciated it really is so nice to hear .Please do not hesitate to contact us if you feel there is anything else we can do to support you

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Review of

Care South at Home BCP & East Dorset

from J E (Wife of Client) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers have been friendly & cheerful, as well as helpful. My husband has been treated with respect on all occasions.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking the time to complete a review. I am happy that your husband received the care that we at Care South strive to deliver.

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Review of

Care South at Home BCP & East Dorset

from N N (Daughter of Client) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff at Care South very professional, helpful & informative about how the care offered to Mum works. I have seen the carers with Mum and they are all very kind and considerate to Mum and her needs.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for completing a review, I will pass the positive comments to all the staff involved in the care for your mother.

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Review of

Care South at Home BCP & East Dorset

from L C (Client) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care has been very good.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for taking the time to complete a review, I am very pleased that the care received was of a level we strive to deliver at Care South

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Review of

Care South at Home Somerset & West Dorset

from E S (Client) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.
A particular staff member is very good.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you for taking the time to send this positive feedback it is so nice to hear that you are very happy with the support you are receiving Please do not hesitate to contact us if there is anything else we can support you with.

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Review of

Care South at Home BCP & East Dorset

from D S (Friend of Client) published on 12 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a neighbour, friend & support for a client.
Excellent care.
Cannot fault.
Excellent with my friend.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou very much for taking the time to complete a review, I am pleased to hear that your friend is receiving the level of care and support that is at the heart of what we do here at Care South , I will pass the comments to the team.

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Review of

Care South at Home Somerset & West Dorset

from Michael C (Client) published on 12 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy with all the care. No problem.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you very much for your positive feedback. We are pleased to hear that you are satisfied with the care you have received. , Your kind words are greatly appreciated. Please do not hesitate to contact us should you require any further assistance.

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Review of

Care South at Home Somerset & West Dorset

from K S (Daughter of Client) published on 21 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is our first experience of carers visiting my mother on a 2 x day basis and we find ourselves very impressed, not only with the team who visit but with support from the office-based team.
The whole approach to Mum's care has been friendly, supportive and entirely professional.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you for the kind words I am so glad that our support is making a difference to your Mum it is so nice to hear when things are going well

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Review of

Care South at Home Somerset & West Dorset

from Diane W (Client) published on 21 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find everyone very kind and helpful. I just don't know how I would be able to stay here in my own home. I do hope to be able to do more for myself at some point. It's nice to see them come in as I love company.
They always make sure I have food and drinks nearby.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you for the kind words I am so glad that our support is making a difference to your Mum it is so nice to hear when things are going well

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Review of

Care South at Home Somerset & West Dorset

from S G (Client) assisted by family/friend published on 21 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since cancer treatment, carers have been very kind and caring, the office also checked on me. This was very thoughtful. Staff also checked my wife was managing ok.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you so much for your kind feedback its so nice to hear the service has made a difference

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Review of

Care South at Home BCP & East Dorset

from S L (Client) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find my carer to be excellent. She is considerate, efficient and observant and very good at (tactfully) keeping me in order! Care South are highly recommended

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

I am very happy that the staff are making a difference, I will pass the information and comments back to the staff involved in your package.

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Review of

Care South at Home BCP & East Dorset

from Anita H (Client) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Am supported with shopping which takes time & carer is very patient with me.
Also cleans the toilet (&raised seat)

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for completing the review, I will ensure the feedback is passed to the staff involved in you package

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Review of

Care South at Home BCP & East Dorset

from Richard G (Client) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers help with washing up some housework
They are excellent with taking care of me.
I have one lady mainly
She is very good, work hard

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for taking the time to complete a review, this is valuable feedback and we will ensure this is passed along to those involved in your package

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Review of

Care South at Home BCP & East Dorset

from S R (Client) assisted by family/friend published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would say the carers are excellent very caring and friendly and they help me with my personal care and housework we always look forward to their coming

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking the time out to complete the 5 star review, we will pass the positive comments back to the staff involved in you package

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Review of

Care South at Home BCP & East Dorset

from V C (Partner of Client) published on 9 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has benefited greatly from the personal care visits and social visits he has received. The standard of care is excellent cares treat him with respect and kindness. He loves going out on social visits mainly to garden centres and having coffee. It has made a big difference to his mobility
and social interaction. I have also benefitted from having time to myself.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you so much for your kind words and for taking the time to leave a review. We're so pleased to hear that everything is going well and that you're happy with the care from Care South at Home. If there's ever anything more we can do to support you, please don't hesitate to let us know

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Review of

Care South at Home BCP & East Dorset

from Jayne C (Daughter of Client) published on 9 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are professional and represent the company well. The daily approach is always based on compassion and empathy. All tasks are completed in a timely manner and to a great standard.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your feedback. We're really pleased to hear that you found our care services to be good and that our carers were friendly and effective in their support.

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Review of

Care South at Home Somerset & West Dorset

from D H (Daughter of Client) published on 8 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, the carers treat mum really well. Their time keeping is good too.

Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West Dorset

Thank you so much for your kind words. We're really pleased to hear that your mum is being well cared for and that our carers' timekeeping meets your expectations. Consistency and compassion are at the heart of what we do, so your feedback means a great deal to us. If there's ever anything more we can do to support you or your mum, please don't hesitate to reach out.

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Awards / Recognitions (0)

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Frequently Asked Questions about Care South at Home (covering Dorset & Somerset)

How many Agencies does Care South at Home (covering Dorset & Somerset) own?

Care South at Home (covering Dorset & Somerset) own 2 Agencies.

Which Care South at Home (covering Dorset & Somerset) Agencies have the highest review score?

Care South at Home BCP & East Dorset & Care South at Home Somerset & West Dorset have the highest review score.
Care South at Home (covering Dorset & Somerset) in Dorset Care South at Home (covering Dorset & Somerset) in Somerset

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care South at Home (covering Dorset & Somerset) to verify any information. View our terms and conditions. Care South at Home (covering Dorset & Somerset) has an Enhanced Service – more info.