Home Care Providers Owned by Care South at Home (covering Dorset & Somerset)
Group Review Score(the average from all locations with a review score)
Home Care Providers Owned by Care South at Home (covering Dorset & Somerset)
Care South at Home provides caring and professional services that are reliable, flexible and individually tailored to you.
The team are here to help, whether it’s companionship, welfare visits and respite, help around the home or more specialist care.
As a trusted not-for-profit charity, they offer an alternative vision for care at home – one that turns any surplus into investments in their people and future community services.
Flexible care options include:
-...
Care South at Home provides caring and professional services that are reliable, flexible and individually tailored to you.
The team are here to help, whether it’s companionship, welfare visits and respite, help around the home or more specialist care.
As a trusted not-for-profit charity, they offer an alternative vision for care at home – one that turns any surplus into investments in their people and future community services.
Flexible care options include:
- Companionship, welfare checks and respite
- Housekeeping and home help
- Collecting prescriptions, shopping, fun activities
- Personal care
- Administration of medicines
- Specialist care including dementia and end-of-life care
- Recovery, reablement and rehabilitation
- Support with mobility
- Support to access assistive technology
Care South at Home (covering Dorset & Somerset) Locations (3)
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3 Home Care Providers owned by Care South at Home (covering Dorset & Somerset)
"I am very pleased with the service I am receiving from Care South, all the carers are very kind to me and very helpful. This is great for..."Read all 48 reviews
Care South at Home offers quality and innovative domiciliary services, from a dedicated team that understands all of its customers have unique situations, requirements and challenges in everyday life.
The... Read more
"Very supportive and caring in assisting my mother and meeting her needs. Listening to my mother's requests and treating her with dignity..."Read all 62 reviews
Care South provides a wide range of home care services, from a friendly team of professionals. The team will understand your individual needs and work with you, whether it's just the occasional visit... Read more
"An excellent job on servicing my toenails which are improving over the visits. It would be helpful to my operative to be trained officially..."Read all 26 reviews
Quality care at home, in the place you cherish
With Care South at Home Poole, older people receive personalised support that promotes independence, dignity and wellbeing, all within the comfort and... Read more
Older Person Care
Younger Adult Care
Long Term
Short Term
Visiting Care
Dementia Care
Care South at Home (covering Dorset & Somerset) Reviews (136)
9.7
Care South at Home (covering Dorset & Somerset) has a Group Review Score of 9.7 (9.697) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care South at Home (covering Dorset & Somerset) must have a Review Score.
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Showing 136 reviews matching selected criteria
Review of Care South at Home Poole from R P (Client / Service User) published on 28 October 2026 Submitted via Postal Review Card•
Overall Experience
An excellent job on servicing my toenails which are improving over the visits. It would be helpful to my operative to be trained officially to use an electric powered clipper as although very experienced shie is not at present allowed this.
An excellent job on servicing my toenails which are improving over the visits. It would be helpful to my operative to be trained officially to use an electric powered clipper as although very experienced shie is not at present allowed this.
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Review of Care South at Home Somerset from K P (Daughter of Client) published on 21 October 2026 Submitted via Postal Review Card•
Overall Experience
Very supportive and caring in assisting my mother and meeting her needs. Listening to my mother's requests and treating her with dignity and respect. My mother enjoys having someone else to chat to as well. Every effort has been made to meet my mother's needs with timing of visits.
Very supportive and caring in assisting my mother and meeting her needs. Listening to my mother's requests and treating her with dignity and respect. My mother enjoys having someone else to chat to as well. Every effort has been made to meet my mother's needs with timing of visits.
↩Reply from Diane Hughes, Manager at Care South at Home Somerset
thank you for your kind review. We are very pleased to hear that you are both happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
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Review of Care South at Home Somerset from A H (Husband of Client) published on 6 October 2026 Submitted via Postal Review Card•
Overall Experience
The only reason for the 'Good' in management is that on 3 occasions times were brought forward by one and a half hours without prior warning.
The only reason for the 'Good' in management is that on 3 occasions times were brought forward by one and a half hours without prior warning.
↩Reply from Diane Hughes, Manager at Care South at Home Somerset
Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care.
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Review of Care South at Home Somerset from Leonie S (Client / Service User) published on 23 June 2026 Submitted via Postal Review Card•
Overall Experience
Everything has been excellent.
Everything has been excellent.
↩Reply from Diane Hughes, Manager at Care South at Home Somerset
Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care.
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Review of Care South at Home Somerset from K T (Mother of Client) published on 23 June 2026 Submitted via Postal Review Card•
Overall Experience
The care has been brilliant, continually for my son Stephen is very important and with parkinsons and dementia, you can't rush him. The only issue is that sometimes in the morning it's late when carers arrive due to their rota. And Stephen has been in bed for 14 to 15 hours same position and he's...
The care has been brilliant, continually for my son Stephen is very important and with parkinsons and dementia, you can't rush him. The only issue is that sometimes in the morning it's late when carers arrive due to their rota. And Stephen has been in bed for 14 to 15 hours same position and he's very stiff bless him. Overall staff brilliant with Stephen and myself.
↩Reply from Diane Hughes, Manager at Care South at Home Somerset
Thank you for taking the time to leave your review. We're really pleased to hear that you had a good experience with our service and take onboard the timings in the mornings which the staff are always looking to improved the call times to meet the persons needs. Your feedback means a lot to our...
Thank you for taking the time to leave your review. We're really pleased to hear that you had a good experience with our service and take onboard the timings in the mornings which the staff are always looking to improved the call times to meet the persons needs. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care. If there's anything further we can do to make your experience even better, please don't hesitate to get in touch. (Name: Diane Hughes Email: diane.hughes@care-south.co.uk Position: Manager)
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Review of Care South at Home Bournemouth from Q D (Client / Service User) published on 29 May 2026 Submitted via Postal Review Card•
Overall Experience
I am very pleased with the service I am receiving from Care South, all the carers are very kind to me and very helpful. This is great for me as I can still be in my own flat, to keep my own independence.
I am very pleased with the service I am receiving from Care South, all the carers are very kind to me and very helpful. This is great for me as I can still be in my own flat, to keep my own independence.
↩Reply from Tracie Gregory, Manager at Care South at Home Bournemouth
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
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Review of Care South at Home Bournemouth from Ian A (Client / Service User) published on 29 May 2026 Submitted via Postal Review Card•
Overall Experience
Excellent care and assistance from all carers.
Excellent care and assistance from all carers.
↩Reply from Tracie Gregory, Manager at Care South at Home Bournemouth
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
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Review of Care South at Home Bournemouth from O B (Client / Service User) published on 29 May 2026 Submitted via Postal Review Card•
Overall Experience
I am very pleased with the service provided by Care South.
I am very pleased with the service provided by Care South.
↩Reply from Tracie Gregory, Manager at Care South at Home Bournemouth
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
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Value for Money
Review of Care South at Home Bournemouth from Clifford T (Client / Service User) published on 29 May 2026 Submitted via Postal Review Card•
Overall Experience
Wonderful service every time! Carers are a breath of fresh air. Efficient, caring and cheerful. You have a great team. Well done.
Wonderful service every time! Carers are a breath of fresh air. Efficient, caring and cheerful. You have a great team. Well done.
↩Reply from Tracie Gregory, Manager at Care South at Home Bournemouth
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
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Value for Money
Review of Care South at Home Somerset from Alexandra R (Client / Service User) published on 28 May 2026 Submitted via Postal Review Card•
Overall Experience
Very good...
Very good...
↩Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset
Thank you for your review. We're delighted to hear you've had a very good experience with our service. Your feedback is greatly appreciated.
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Review of Care South at Home Somerset from Maureen P (Wife of Client) published on 28 May 2026 Submitted via Postal Review Card•
Overall Experience
Very helpful, all carers are very pleasant and easy to talk to, we tend to have a laugh with everyone.
Very helpful, all carers are very pleasant and easy to talk to, we tend to have a laugh with everyone.
↩Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset
Thank you for your lovely review. We're so pleased to hear that you find our carers helpful, pleasant, and easy to talk to. Building genuine relationships and bringing a bit of laughter to the day is something we really value, so your feedback means a lot to us. Thank you for your continued support.
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Review of Care South at Home Somerset from Christine M (Wife of Client) published on 26 May 2026 Submitted via Postal Review Card•
Overall Experience
Care South staff have all been very caring and respectful that is why we have decided to stay at private clients,
Care South staff have all been very caring and respectful that is why we have decided to stay at private clients,
↩Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset
Thank you for your kind feedback. We're delighted to hear that the Care South team has been caring and respectful throughout your experience. It means a great deal to know that the support provided has given you the confidence to remain with Private Clients. We truly value your trust and look forward to continuing to support you with the highest standard of care.
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Review of Care South at Home Bournemouth from Patience P (Client / Service User) published on 21 May 2026 Submitted via Postal Review Card•
Overall Experience
I'm finding this service very good. I'm treated as a human being & not someone who doesn't know what they are talking about. Great service.
I'm finding this service very good. I'm treated as a human being & not someone who doesn't know what they are talking about. Great service.
↩Reply from Tracie Gregory, Manager at Care South at Home Bournemouth
Thank you for your feedback. We're pleased to hear that your overall experience has been good. We appreciate your honest comments regarding consistency among carers, and we are committed to maintaining high standards across our entire team through ongoing training, supervision, and support. Your feedback helps us continue to improve the quality of care we provide.
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Review of Care South at Home Bournemouth from Teresa B (Wife of Client) published on 19 May 2026 Submitted via Postal Review Card•
Overall Experience
Our experience has been excellent. They have been polite, competent and have dealt with my husband with dignity and professionalism at all times. They have arrived in the evening at an appropriate time for my husband to go to bed and settled him comfortably for a good nights sleep. Communication...
Our experience has been excellent. They have been polite, competent and have dealt with my husband with dignity and professionalism at all times. They have arrived in the evening at an appropriate time for my husband to go to bed and settled him comfortably for a good nights sleep. Communication has been good without any issues.
↩Reply from Tracie Gregory, Manager at Care South at Home Bournemouth
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
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Value for Money
Review of Care South at Home Bournemouth from Herbert C (Husband of Client) published on 19 May 2026 Submitted via Postal Review Card•
Overall Experience
Care staff very good and polite
Care staff very good and polite
↩Reply from Tracie Gregory, Manager at Care South at Home Bournemouth
ank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
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Care / Support
Management
Treated with Dignity
Value for Money
Review of Care South at Home Somerset from V A (Client / Service User) published on 15 May 2026 Submitted via Postal Review Card•
Overall Experience
Not having had any dealings with other care companies, I can't compare. Some carers are very good, and others are not as good.
Generally - good.
Not having had any dealings with other care companies, I can't compare. Some carers are very good, and others are not as good.
Generally - good.
↩Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset
Thank you for your feedback. We're pleased to hear that your overall experience has been good. We appreciate your honest comments regarding consistency among carers, and we are committed to maintaining high standards across our entire team through ongoing training, supervision, and support. Your feedback helps us continue to improve the quality of care we provide.
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Management
Treated with Dignity
Value for Money
Review of Care South at Home Bournemouth from Muriel B (Client / Service User) published on 7 May 2026 Submitted via Postal Review Card•
Overall Experience
I consider myself very fortunate to have their care, caring for me. Thank you very much.
I consider myself very fortunate to have their care, caring for me. Thank you very much.
↩Reply from Tracie Gregory, Manager at Care South at Home Bournemouth
Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care. If there's anything further we can do to make your experience even better, please don't hesitate to get in touch.
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Treated with Dignity
Value for Money
Review of Care South at Home Somerset from Anthony P (Husband of Client) published on 7 May 2026 Submitted via Postal Review Card•
Overall Experience
Very good
Very good
↩Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset
Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care. If there's anything further we can do to make your experience even better, please don't hesitate to get in touch.
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Review of Care South at Home Somerset from Helen P (Daughter of Client) published on 7 May 2026 Submitted via Postal Review Card•
Overall Experience
Mum was referred on to Care South at Home as part of her D2A package following a hospital stay. She was previously independent and having people come to the house for personal care was difficult. The team were superb, supportive and encouraging mum to be as independent as possible. All so very...
Mum was referred on to Care South at Home as part of her D2A package following a hospital stay. She was previously independent and having people come to the house for personal care was difficult. The team were superb, supportive and encouraging mum to be as independent as possible. All so very lovely. My parents also live quite remotely which did present some challenges, but all the carers were accommodating. Thank you for this service, kindness & support.
↩Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset
Thank you so much for taking the time to share your experience. We're delighted to hear that your mum felt supported during what can be a challenging transition after a hospital stay. It's especially meaningful to know that our team was able to encourage her independence while providing...
Thank you so much for taking the time to share your experience. We're delighted to hear that your mum felt supported during what can be a challenging transition after a hospital stay. It's especially meaningful to know that our team was able to encourage her independence while providing compassionate care and understanding her individual needs. We also appreciate you highlighting the additional challenges of your parents' remote location-our carers always strive to be as flexible and accommodating as possible.
Your kind words will be shared with the team, and we're grateful to have been able to support your family during this time.
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Review of Care South at Home Somerset from Alison L (Client / Service User) published on 30 April 2026 Submitted via Postal Review Card•
Overall Experience
I do have certain carers that smile need better.
I do have certain carers that smile need better.
↩Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset
Thank you very much for taking the time to share your feedback. We are delighted to hear that you are happy with the care provided. Your kind comments are greatly appreciated and will be shared with the team, who will be pleased to know their support is making a positive difference.
Residential and care at home provider and registered charity, Care South, has donated £1,000 to Christchurch Community Partnership. The good cause aims to alleviate social isolation and loneliness among older...
02 Oct 2026
A carer has been recognised after performing CPR for 25 minutes on a Bournemouth woman who had gone into cardiac arrest. Stacey Burch, who works in Care South at Home’s...
25 Sep 2026
Residential and care at home provider and registered charity, Care South, has shone a spotlight on the outstanding people behind its care services at its 17th annual Stars Awards. The...
Frequently Asked Questions about Care South at Home (covering Dorset & Somerset)
Costs for home care providers owned by Care South at Home (covering Dorset & Somerset)
Average costs for home care provided by Care South at Home (covering Dorset & Somerset) by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Care South at Home (covering Dorset & Somerset), based on 3 out of their 3 locations.
Type of Care Provided
Average Weekly Cost
Visiting Care (hourly)
£33.67
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Average costs for home care provided by Care South at Home (covering Dorset & Somerset) by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Care South at Home (covering Dorset & Somerset), based on 3 out of their 3 locations.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
How many Agencies does Care South at Home (covering Dorset & Somerset) own?
Care South at Home (covering Dorset & Somerset) own 3 Agencies.
Which Care South at Home (covering Dorset & Somerset) Agencies have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care South at Home (covering Dorset & Somerset) to verify any information. View our terms and conditions. Care South at Home (covering Dorset & Somerset) has an Enhanced Service -what an Enhanced Service includes.
