Home Care Providers Owned by Care South at Home (covering Dorset & Somerset)
9.7
Group Review Score
(the average from all locations with a review score)
Care South at Home (covering Dorset & Somerset) Locations (2)
Care South at Home BCP & East Dorset
9.8
32 reviews
2nd Floor, Castle Dene, Throop Road, Bournemouth BH8 0DB
"Annette has found the carers to be extremely helpful, kind and caring. Nothing was to much trouble. They helped in every way she nee…" Read all 32 reviews
Care South at Home offers quality and innovative domiciliary services, from a dedicated team that understands all of its customers have unique situations, requirements and challenges in everyday life. The support can be temporary, for example to assist… Read more about Care South at Home BCP & East Dorset
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £35 / hour
Care South at Home Somerset & West Dorset
9.7
36 reviews
4 The Linen Yard, South Street, Crewkerne TA18 8AB
"We found the staff who attended my wife were very friendly and helpful. I would note them as excellent over the period of 5 weeks.…" Read all 36 reviews
Care South provides a wide range of home care services, from a friendly team of professionals. The team will understand your individual needs and work with you, whether it's just the occasional visit or multiple, temporary or longer term that works for… Read more about Care South at Home Somerset & West Dorset
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £33.50 / hour
Care South at Home (covering Dorset & Somerset) Reviews (68)
9.7
Care South at Home (covering Dorset & Somerset) has a Group Review Score of 9.7 (9.743) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care South at Home (covering Dorset & Somerset) must have a Review Score.
Review of
Care South at Home BCP & East Dorset
from Tracey B (Friend of Client) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Annette has found the carers to be extremely helpful, kind and caring. Nothing was to much trouble. They helped in every way she needed.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East DorsetThankyou so much for taking time to complete a review, it is so important to us as a company to receive reviews so we can improve our clients experience with Care South at Home. We are committed to provide an outstanding service to all our clients. I will pass the comments onto our community staff.
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Review of
Care South at Home BCP & East Dorset
from Annette W (Wife of Client) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very polite and clean appearance.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home BCP & East DorsetThank you very much for your kind review. I really appreciate your positive comments about our staffs appearance and professionalism. We always my aim to provide the highest standard of care.
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Review of
Care South at Home Somerset & West Dorset
from L H (Husband of Client) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We found the staff who attended my wife were very friendly and helpful. I would note them as excellent over the period of 5 weeks.
Reply from Tracie Gregory, Manager at Care South at Home Somerset & West DorsetThankyou so much for taking time to complete a review, it is so important to us as a company to receive reviews so we can improve our clients experience with Care South at Home. We are committed to provide an outstanding service to all our clients. I will pass the comments onto our community staff.
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Review of
Care South at Home Somerset & West Dorset
from Michael C (Client) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carer is excellent and helpful.
Reply from Rahul Gohulan, Manager at Care South at Home Somerset & West DorsetThank you for taking the time to share your feedback. We're delighted to hear that your carer is excellent and helpful. Providing compassionate, high-quality care is very important to us, and your kind words will be shared with the team.
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Review of
Care South at Home Somerset & West Dorset
from Colin R (Son of Client) published on 23 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Care South have been caring for my dad for a few years now and I can honestly say they are amazing , very very helpful honest and caring , nothing is too much trouble , they go above and beyond , my dad loves them for their hard work and great company , we would be lost without these lovely people ,
my dad is desperate to stay at home , and this is only possible with the help and dedication of the Care South team , I have the deepest respect for these lovely caring people , if you are thinking of a loved one needing carers , do not hesitate , you will not regret having Care South !
Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West DorsetThank you so much for taking the time to share such a heartfelt review. We are truly touched by your kind words and by the trust you and your dad have placed in Care South over the years.
It means a great deal to know that our team has been able to support your dad to remain at home, where he feels happiest, and to provide not only high-quality care but also companionship and reassurance. Your feedback reflects exactly what our carers strive for every day-going above and beyond with honesty, compassion, and dedication.
We will be sure to pass your lovely comments on to the whole team, as they will be incredibly proud to know the difference they are making. Thank you again for your deepest respect and recommendation; it truly means the world to us.
It means a great deal to know that our team has been able to support your dad to remain at home, where he feels happiest, and to provide not only high-quality care but also companionship and reassurance. Your feedback reflects exactly what our carers strive for every day-going above and beyond with honesty, compassion, and dedication.
We will be sure to pass your lovely comments on to the whole team, as they will be incredibly proud to know the difference they are making. Thank you again for your deepest respect and recommendation; it truly means the world to us.
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Review of
Care South at Home Somerset & West Dorset
from Jennifer B (Daughter of Client) published on 16 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As I live over 200 miles away I rely on the carers to help and support my Mum.
The carers are reliable and are always friendly when I speak to them on the phone.
The head office team respond quickly to any communication and help me resolve any issues that arise whether it's picking up medication
The carers are reliable and are always friendly when I speak to them on the phone.
The head office team respond quickly to any communication and help me resolve any issues that arise whether it's picking up medication
or taking Mum to appointments.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you very much for taking the time to leave such a kind review. We understand how challenging it can be to support a loved one from a distance, and we're pleased to hear that our carers have been reliable and friendly, and that our office team has been able to support you promptly. It's important to us that both our clients and their families feel reassured and supported, and we're glad we can help your mum with her care, appointments, and medication. Thank you for placing your trust in our team.
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Review of
Care South at Home Somerset & West Dorset
from Simone S (Daughter of Client) published on 3 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dear Care South Team,
a heartfelt thank you to the entire team for the professional and compassionate care you provided to my mom.
You truly work with both heart and mind. Your ability to respond to individual needs and bring such a warm, positive energy into the home made a big difference.
We felt
a heartfelt thank you to the entire team for the professional and compassionate care you provided to my mom.
You truly work with both heart and mind. Your ability to respond to individual needs and bring such a warm, positive energy into the home made a big difference.
We felt
respected and heard at all times. The way you accommodated our wishes was deeply appreciated and left a lasting impression.
Highly recommended, thank you again for everything.
Highly recommended, thank you again for everything.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you for your heartfelt response it really does allow us to appreciate how the support has had such a positive impact on your mum and the family .Thank you once again
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Review of
Care South at Home Somerset & West Dorset
from J R (Client) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers are all marvellous.
The office staff really helpful.
Couldn't wish for a better company.
The office staff really helpful.
Couldn't wish for a better company.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you for taking the time to share such lovely feedback. We're so pleased to hear that you have felt supported by our team. It's really important to us that our care is not only professional reliable and individual to you . Please contact us if there is anything further we can help with.
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Review of
Care South at Home Somerset & West Dorset
from J E (Client) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good & helpful.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetIts great that you have taken the time to send in your review Thank you very much .Its really nice to know that you are happy with the support we are providing.Please contact us anytime if you feel there is anything else we can help you with .
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Review of
Care South at Home Somerset & West Dorset
from J S (Client) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers are well-trained.
Carere are consistent.
Smart in appearance.
Carers are good communicators.
Carers are trained to be vigilant in their tasks.
Carere are consistent.
Smart in appearance.
Carers are good communicators.
Carers are trained to be vigilant in their tasks.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you so much for your feedback and taking the time to complete this review it is very much appreciated it really is so nice to hear .Please do not hesitate to contact us if you feel there is anything else we can do to support you
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Review of
Care South at Home BCP & East Dorset
from J E (Wife of Client) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers have been friendly & cheerful, as well as helpful. My husband has been treated with respect on all occasions.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East DorsetThankyou so much for taking the time to complete a review. I am happy that your husband received the care that we at Care South strive to deliver.
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Review of
Care South at Home BCP & East Dorset
from N N (Daughter of Client) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found all the staff at Care South very professional, helpful & informative about how the care offered to Mum works. I have seen the carers with Mum and they are all very kind and considerate to Mum and her needs.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East DorsetThankyou for completing a review, I will pass the positive comments to all the staff involved in the care for your mother.
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Review of
Care South at Home BCP & East Dorset
from L C (Client) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care has been very good.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East DorsetThankyou for taking the time to complete a review, I am very pleased that the care received was of a level we strive to deliver at Care South
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Review of
Care South at Home Somerset & West Dorset
from E S (Client) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good.
A particular staff member is very good.
A particular staff member is very good.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you for taking the time to send this positive feedback it is so nice to hear that you are very happy with the support you are receiving Please do not hesitate to contact us if there is anything else we can support you with.
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Review of
Care South at Home BCP & East Dorset
from D S (Friend of Client) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am a neighbour, friend & support for a client.
Excellent care.
Cannot fault.
Excellent with my friend.
Excellent care.
Cannot fault.
Excellent with my friend.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East DorsetThankyou very much for taking the time to complete a review, I am pleased to hear that your friend is receiving the level of care and support that is at the heart of what we do here at Care South , I will pass the comments to the team.
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Review of
Care South at Home Somerset & West Dorset
from K S (Daughter of Client) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is our first experience of carers visiting my mother on a 2 x day basis and we find ourselves very impressed, not only with the team who visit but with support from the office-based team.
The whole approach to Mum's care has been friendly, supportive and entirely professional.
The whole approach to Mum's care has been friendly, supportive and entirely professional.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you for the kind words I am so glad that our support is making a difference to your Mum it is so nice to hear when things are going well
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Review of
Care South at Home Somerset & West Dorset
from Diane W (Client) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find everyone very kind and helpful. I just don't know how I would be able to stay here in my own home. I do hope to be able to do more for myself at some point. It's nice to see them come in as I love company.
They always make sure I have food and drinks nearby.
They always make sure I have food and drinks nearby.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you for the kind words I am so glad that our support is making a difference to your Mum it is so nice to hear when things are going well
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Review of
Care South at Home Somerset & West Dorset
from S G (Client) assisted by family/friend published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since cancer treatment, carers have been very kind and caring, the office also checked on me. This was very thoughtful. Staff also checked my wife was managing ok.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you so much for your kind feedback its so nice to hear the service has made a difference
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Review of
Care South at Home BCP & East Dorset
from S L (Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find my carer to be excellent. She is considerate, efficient and observant and very good at (tactfully) keeping me in order! Care South are highly recommended
Reply from Tracie Gregory, Manager at Care South at Home BCP & East DorsetI am very happy that the staff are making a difference, I will pass the information and comments back to the staff involved in your package.
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Review of
Care South at Home BCP & East Dorset
from Anita H (Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Am supported with shopping which takes time & carer is very patient with me.
Also cleans the toilet (&raised seat)
Also cleans the toilet (&raised seat)
Reply from Tracie Gregory, Manager at Care South at Home BCP & East DorsetThankyou for completing the review, I will ensure the feedback is passed to the staff involved in you package
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Frequently Asked Questions about Care South at Home (covering Dorset & Somerset)
Costs for home care providers owned by Care South at Home (covering Dorset & Somerset)
Average costs for home care provided by Care South at Home (covering Dorset & Somerset) by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Care South at Home (covering Dorset & Somerset), based on 2 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £34.25 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Care South at Home (covering Dorset & Somerset) own?
Care South at Home (covering Dorset & Somerset) own 2 Agencies.
Which Care South at Home (covering Dorset & Somerset) Agencies have the highest review score?
Care South at Home BCP & East Dorset & Care South at Home Somerset & West Dorset have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care South at Home (covering Dorset & Somerset) to verify any information. View our terms and conditions. Care South at Home (covering Dorset & Somerset) has an Enhanced Service – more info.